The food was excellent in terms of the flavours, portions, and the variety on the menu. Our server was attentive and pleasant. The ambience is warm and homely.
Unsurprisingly, the main disappointment was the host, who upon seeing we’re the only two non-white people in the restaurant, showed us to a really small table despite: a) bigger tables being available and b) several people sitting in pairs or even by themselves at bigger tables.
I don’t expect FW to learn or train its staff to treat all people equally, which is the least an establishment should be ideally doing. But the least your staff (especially the host/ess) can be instructed to do is not be superficially warm and nice — such fake behavior stinks, is embarrassing and very obvious.
The colour of the customers’ skin should not decide how they should be treated.
It is ludicrous how the hospitality industry here without the exception of FW act like they’re entitled to receive tips from customers, when they don’t treat people equally. Genuinely good service and products increase the LIKELIHOOD of tipping, which is a PRIVILEGE, NOT a right.
The quality of the service should not be contingent upon how customers look or how likely they are to tip. This FW’s values and vision became abundantly clear in our first and last experience at this location.
Atmosphere: 5
Food: 5
Service: 1
mom
It is always been my go-to breakfast store! They have vegetarian options. The food is fresh. I like their 100-% fresh juices the most. They are not from concentrates.
The staff and management really know how to handle a gluten allergy in the restaurant. They changed gloves, brought exactly what I ordered and I didn’t get sick!!! Yay!! Finally an establishment that understands.
Dietary restrictions: Gluten allergy success!
Atmosphere: 5
Food: 5
Service: 5
ashley sweet
Ask for Claudia! She is the best. She we get you and your family taken care of. She has the sweetest smiles and the best customer service/ hospitality in town.
Atmosphere: 5
Food: 5
Service: 5
Dane Hammer
love this chain and today was their grand opening. it did not disappoint!
Dietary restrictions: vegan is a little tough here, vegetarian is easy.
Service was excellent, all of their food was fantastic. I really enjoyed the fall menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Million Dollar Bacon
Damien Izquierdo
Most definitely recommend this place. Food is always delicious. Service is always great and everybody treats you very nicely and with respect. 5/5 for sure
Atmosphere: 5
Food: 5
Service: 5
Chris Hazzard
I’d recommend going to the location in Prairie Village. MUCH higher quality food in my experience.
Michelle Greene
Breakfast was excellent 👌. And our server, Sonya very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Finn H
My mom and I ate here this morning. It was busy, but we did not have to wait too long. All the staff - from hosts to servers, cooks and managers- here were hustling and working well together as a team. They seem to have a great staff these days. We got a chance to share this with manager Brian Connett, who is doing a wonderful job here. Lastly, thanks to our server Jasmin, who did a great job. It's hard to find a great restaurant experience these days but First Watch delivered.
Nice, casually decorated chain restaurant. Pleasant, efficient wait staff. Located along main arterial near Loop 435. Food is nicely prepared, albeit not overly flavorful. Our friends love this place.
Atmosphere: 4
Food: 3
Service: 5
Carol Motske
My friends like it a lot and food was above average
Atmosphere: 5
Food: 5
Service: 5
Janice Kocolowski
Really enjoyed my visit here.
Atmosphere: 5
Food: 5
Service: 5
Tom Prewitt
We dont go here much but had a good experience. The food was good as was our service. Prices were very reasonable, and i'm sure we will be back.
The food was excellent in terms of the flavours, portions, and the variety on the menu. Our server was attentive and pleasant. The ambience is warm and homely.
Unsurprisingly, the main disappointment was the host, who upon seeing we’re the only two non-white people in the restaurant, showed us to a really small table despite: a) bigger tables being available and b) several people sitting in pairs or even by themselves at bigger tables.
I don’t expect FW to learn or train its staff to treat all people equally, which is the least an establishment should be ideally doing. But the least your staff (especially the host/ess) can be instructed to do is not be superficially warm and nice — such fake behavior stinks, is embarrassing and very obvious.
The colour of the customers’ skin should not decide how they should be treated.
It is ludicrous how the hospitality industry here without the exception of FW act like they’re entitled to receive tips from customers, when they don’t treat people equally. Genuinely good service and products increase the LIKELIHOOD of tipping, which is a PRIVILEGE, NOT a right.
The quality of the service should not be contingent upon how customers look or how likely they are to tip. This FW’s values and vision became abundantly clear in our first and last experience at this location.
Atmosphere: 5
Food: 5
Service: 1
It is always been my go-to breakfast store! They have vegetarian options. The food is fresh. I like their 100-% fresh juices the most. They are not from concentrates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches, Lemon Ricotta Pancakes
The staff and management really know how to handle a gluten allergy in the restaurant. They changed gloves, brought exactly what I ordered and I didn’t get sick!!! Yay!! Finally an establishment that understands.
Dietary restrictions: Gluten allergy success!
Atmosphere: 5
Food: 5
Service: 5
Ask for Claudia! She is the best.
She we get you and your family taken care of. She has the sweetest smiles and the best customer service/ hospitality in town.
Atmosphere: 5
Food: 5
Service: 5
love this chain and today was their grand opening. it did not disappoint!
Dietary restrictions: vegan is a little tough here, vegetarian is easy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Avocado Toast, Chocolate Chip, Toast
Service was excellent, all of their food was fantastic. I really enjoyed the fall menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Million Dollar Bacon
Most definitely recommend this place. Food is always delicious. Service is always great and everybody treats you very nicely and with respect. 5/5 for sure
Atmosphere: 5
Food: 5
Service: 5
I’d recommend going to the location in Prairie Village. MUCH higher quality food in my experience.
Breakfast was excellent 👌. And our server, Sonya very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
My mom and I ate here this morning. It was busy, but we did not have to wait too long. All the staff - from hosts to servers, cooks and managers- here were hustling and working well together as a team. They seem to have a great staff these days. We got a chance to share this with manager Brian Connett, who is doing a wonderful job here. Lastly, thanks to our server Jasmin, who did a great job. It's hard to find a great restaurant experience these days but First Watch delivered.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice, casually decorated chain restaurant. Pleasant, efficient wait staff. Located along main arterial near Loop 435.
Food is nicely prepared, albeit not overly flavorful. Our friends love this place.
Atmosphere: 4
Food: 3
Service: 5
My friends like it a lot and food was above average
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed my visit here.
Atmosphere: 5
Food: 5
Service: 5
We dont go here much but had a good experience. The food was good as was our service. Prices were very reasonable, and i'm sure we will be back.
Atmosphere: 4
Food: 4
Service: 4
Overpriced food in a nice setting.
Atmosphere: 3
Food: 5
Service: 5
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