Freddy's Frozen Custard & Steakburgers

Yo, this was the best Freddy's I've been to. The tots were 10/10, hot, crispy and nice, and creamy on the inside
The Jalapeño burger was so good. Definitely will be coming here again.
The team members were so outgoing and top-tier

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jalapeño Steak Burger, Tater Tots

I love this place!! Workers are very helpful and nice

It was fantastic! Food was great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

This is easily the worst fast food place in town, constantly forgetting things on orders, workers are not sanitary, everything they make is either over or undercooked. Nobody is paying attention here.

Atmosphere: 1

Food: 1

Service: 1

Good food, quick service

Atmosphere: 4

Food: 4

Service: 4

I ordered a PBC&B shake... first I got a chocolate shake and then when I had gone inside and asked for them to remake it.... they added peanut butter sauce and banana flavoring to a chocolate shake... PBC&B as stated on the menu is vanilla custard with peanut butter cups and banana. This is the 2nd time in a week they cannot get their own menu correct. Waste of money to not even get what I wanted even after asking for it to be remade.

Atmosphere: 2

Food: 2

Service: 1

I will never order at this location ever again. I am completely scarred from my most recent visit at the Roe location. I was running low on funds and went to Freddy’s to redeem my free burger coupon with a $5 purchase. I made a purchase of $5 and got my free burger and told the cashier I wanted to make two purchases because I also had enough points to get a kids meal for my two children. When I scanned my app to redeem the kids meal, the transaction would not go through and the cashier brought the manager over. She asked me to force close my app then open it again. When I did, it said I had 215 points and I told her that I hadn’t purchased anything. She immediately claims that hackers might’ve stolen my points. What in the world do hackers want with Freddy’s points? Let’s be serious…. I asked was there anything she could do about the situation and she said she literally couldn’t do anything and that I would have to call corporate. I spend so much money at Freddy’s online and in person and this has never been my experience. I usually dine at the belton location and my husband had a similar experience where his app wasn’t working and the Belton Freddy’s took care of it with no problem so the one star I did give the Roe location isn’t for them, it is in fact for Belton because I know the Freddy’s brand doesn’t stand for this kind of treatment. The worst part…when I explained that I didn’t have money to buy my kids a meal and I was relying on those points to feed my children, the manager didn’t care and in fact didn’t not speak to me for the remainder of my visit to see how things were going even though she was walking around emptying trash in food bins. Horrible experience, I don’t care how hungry I am and how much money I have , I will never go back to that location ever again.

Atmosphere: 1

Food: 1

Service: 1

Patty melt is usually good. Today terrible! A greasy, not really toasted sandwich. Very disappointed! Freddie's is on its way out. Sad.

Food: 2

We are from out of town this was our first time at Freddy's the food and service were both excellent we used the drive through but the eat in area looks like an excellent place to visit & eat .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Freddy's itself is great but they need to hire better people at this location. Horrible service.

Atmosphere: 1

Food: 4

Service: 1

I didn’t catch the man’s name, but one of the workers helped to jump my car when it wouldn’t start, and it was great customer service overall!

Atmosphere: 4

Food: 4

Service: 5

The drive-thru at this location is incredibly slow! It takes at least 30 minutes to get through on any day of the week during lunch, you’d be better off going to a sit-down restaurant! The food was cold, poor example of a Freddy’s!

Atmosphere: 3

Food: 2

Service: 1

Thoroughly enjoyed my meal, and cannot stress how well the staff was working under pressure of a lunch rush

Atmosphere: 4

Food: 5

Service: 5

I love Freddy's! Always made fresh, you can always depend on getting very fresh, hot food made when you order it. This time I went through the drive through. I waited a long time and got old food. Bummer. Because I always brag about this place. But I will co tinue to support restaurants that serve food made when you order it and is served hot!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Jalapeño Steak Burger, Sodas, Double California Burger Combo, Cheeseburger, Burger, French Fries

I love their burgers, chili and fries... service can be wanting sometimes. But better than most fast food

Atmosphere: 4

Food: 5

Service: 4