Freddy's Frozen Custard & Steakburgers
10690 Roe Ave, Overland Park
(913) 383-2533
Recent Reviews
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The food is pretty good and the custard is great, but everything is so overpriced. You can get a steak dinner for the same price
Atmosphere: 4
Food: 4
Service: 4
The Manager is helpful, thankful for my business and appreciative of my dining in.
Freddy's is the best burger place in greater KC Metropolitan area in Kansas and Missouri!
Atmosphere: 5
Food: 5
Service: 5
This burger is LEGITIMATELY supposed to be 10 mins old and the box looks like it came from 1993 TERRIBLE experience!!!!!
How many smash burgers have you seen that are UNDERCOOKED!?!?
Well here’s one for ya!
Atmosphere: 5
Food: 1
Service: 3
Generally like Freddy’s burgers and fries. Got a turtle concrete drive-thru. Definitely wasnt a concrete by the time I received it. It was more chocolate milk with pecans. I assume it would have been good but sat out too long. Maybe they made it when I ordered and set out and allowed to melt.
Food: 2
Service: 3
I laughed, I cried, I ate a California burger
Atmosphere: 4
Food: 5
Service: 4
Excellent burgers!
Atmosphere: 3
Food: 5
Service: 3
Went through the drive thru and the person working the window was not engaging at all. Got my name wrong numerous times and never said thank you/your welcome. Had a really long day and to be treated like burden was tough. Customer service needs work! I was so kind and nice to them just to be engaged with very little and to be not even told thank your or have a good night just silence felt really rude. I got home and my veggie burger was half cold half warmish. The fries were insanely cold, and our cheese curds were literally mush and covered in oil because they weren’t cooked enough. One of the worst experiences I’ve had with fast food in a long time
Atmosphere: 1
Food: 1
Service: 1
The food is always fresh to order. And the staff is friendly.
Atmosphere: 5
Food: 5
Service: 5
Hats off to kilos for the service, also the other young guy who was with him! Gave us free fries and brightened the night with a smile, for my first time coming here this was immediately the best customer service I’ve ever received, Keep it up Freddy’s! Awesome staff.
Atmosphere: 5
Food: 5
Service: 5
Whoever that kid was with the red hat or whatever, excellent service. Told me I had a beautiful dog and he has a bright smile, handsome young man with maturity far greater than others that I’ve seen, great food as well’
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The people were fantastic at the drive thru window... we were having issues with the app and they were so patient and accommodating!
Atmosphere: 5
Food: 5
Service: 5
Great place for a quick bite! Stopped in with my son after his baseball practice and the staff was so kind and welcoming! Kentasia took time with my young son for him to order his own food and just overall friendly atmosphere!
Atmosphere: 5
Food: 5
Service: 5
It's an indoor burger joint with really good ice cream. OK kids menu. No vegetables.
Atmosphere: 3
Food: 3
Service: 4
Did you actually sit on these burgers? One was completely made incorrectly. We waited at the window for like 10 mins for squished burgers. I love Freddy’s but will not be returning.
Atmosphere: 1
Food: 1
Service: 2
Ordered and paid for a double serving of chocolate frozen custard in a dish. I received a dish with only half of the custard that should have been in it and is was partially melted. I was not even offered a spoon for it and had to ask for one. The staff was not the least bit friendly or customer service oriented. Definitely not recommending this store.
Atmosphere: 1
Food: 2
Service: 1
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