HAKATA Hibachi Steak & Sushi

Show was good. Food was good. Service was good. Gratuity added for large parties.

Atmosphere: 5

Food: 5

Service: 5

There were 2 adults and 3 children under 5. Two of our kids had a birthday and we came to the restaurant to celebrate. I asked the waiter about meals for the kids because they don’t eat much. She agreed we can have 3 meals and it should be fine for all 5 since the kids don’t eat much. And that she won’t add the extra $10 for sharing for each child. We ordered shrimp, steak and chicken. On the receipt, I was charged 3 meals and 10x3 for fried rice. So I was charged $30 for rice I never received as extra. I wasn’t even asked about steamed rice and she picked the friend rice for me. Mind you, the amount of food served is a single person meal so it was 3 full single person meals. When the bill came and I asked the waitress about the charge she didn’t seem to understand. And because of us being a group of 5, we were charged a service fee based on the amount of food we ordered which was already $30 more, and then came back to ask to add tip.
Everyone was nice and the service was kind but this completely made me feel bamboozled. I asked once about the fees and because she wasn’t understanding, I didn’t want to come off as being rude. But I am writing to let everyone know that what they say and what they’ll do are two completely different situations. I’m very big on supporting locals and try to tip 20% but this experience made me feel like I was being forced which made me feel uncomfortable. I paid but I won’t be coming back.

Atmosphere: 3

Food: 3

Service: 3

My son chose hibachi to celebrate he and his twin sisters 12th birthday. He has been to hibachi other places and said this one lived up to all of his expectations. He also said it was really fun and delicious. I as a dad was happy because it also fit my budget and everyone had a very good time. Will definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Great food. Hibachi Chef and crew were awesome!

Atmosphere: 5

Food: 5

Service: 5

It was good, we had habachi tonight. The menu had so many options. We are definitely going back. A kid sitting at the table to a bento box it had enough food for an adult. Everything on the bento box looked good.

Atmosphere: 5

Food: 5

Service: 5

The cook was great ! The service good the meat and shrimp was delicious . The fried rice and veggies needed some garlic . Also, the Koch prank my Granddaughter with fake sauce. She loved it!!!!! And the onion volcano was cool

Atmosphere: 5

Food: 3

Service: 5

We had forgot about this place and it had Low Ratings 3.8-4.1 very low-but we tried it;
The Tephanki was decent, the Chef kinda shy not as Engaging as usual type of meal;
The thing that Brought my Rating down and told me don't go Back is they Add a Service Charge of 20% not explained on the Pricing Menus and then at time Bill is Presented Push for a Bigger added Tip; I'm a Good Tipper depending on service quality of food etc-usually min 15% to 30%-but it's My Decision not the Restaurant; it's a No No to slide and then Try to Double Dip;
They need to have a Focus planning and decide what Customers want and like; it may be why they have Low ratings and not very many Customers? Maybe they like it that way!
Won't be able to to back:

Atmosphere: 3

Food: 3

Service: 3

We had a nice experience. Food, drinks, service were great!

A great presentation and delicious.

Best sushi we ever had. We come here every 2 months! Lovely environment, nice people, cheap price! I would recommend it to everyone I know!

Went in for lunch and had the 2 roll lunch special. Pretty solid amount of sushi for the price and it was delicious

Awesome hibachi and fun chefs !

Red snapper is tilapia they need to change that on their menu. The food is cool the snow crab sushi roll saved them on this. I will try again for a final review

Quite disappointed it took staff 30 min to take our order food was bland and one of my friends ordered the red snapper they passed it off with Talapia

Awesome dining experience this evening! Made a reservation for Hibachi for 8:15pm and we were the only ones at the hibachi table. Quick service, food was delicious and made just for us! 10/10