Ordered drive thru and apparently an order was due at 5:30 right when I pulled in. Sometimes this stuff happens and it causes an extra wait in the car but the service workers let me know what was going on and it cleared things up a bit.
Dietary restrictions: Can get bread or a lettuce wrap
Wheelchair accessibility: It is wheel chair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Meal Deal
Cat Von S
Great place. Food always fresh and the dudes that work there good and funny.
Atmosphere: 5
Food: 5
Service: 5
Macie Heatwole
Most of the staff are really great! However, we will absolutely not be visiting this location again. There are rewards that are utilized with the Jimmy John’s app, but their app continually does not function and takes money out of our account for days and never works when we try to order. From a truly honest perspective, please get your app under control. I’m tired of having my bank account robbed because you can’t fix your app.
Atmosphere: 3
Food: 5
Service: 3
Melissa Wellman
The food was great and the service was friendly. As always, freaky fast. They put lettuce on one sandwich, which we had asked not to have it, but quickly remade it without.
Atmosphere: 5
Food: 5
Service: 5
Sam Rose
loved my time in this jimmy john’s! leo was fantastic! he needs a raise! he made me the BEST sandwich i’ve ever had, even making accommodations for my tomato allergy! will definitely be coming back!! y’all need to try that italian night club!
Atmosphere: 5
Food: 5
Service: 5
Jadyn Coolidge
Ordered through the app for delivery and my order was confirmed at 11:56am. For those who might be unaware, Jimmy John's no longer offers free delivery for their orders, but I was willing to pay the extra $4 for it on this day. Thank God I wasn't trying to get my order before needing to get back to work because "freaky fast"? It was anything but.At 12:57pm, with still no order in sight, I call their store to check if something had gone wrong. The employee just asked me if I wanted it voided. No...I would like the sandwich I bought. He proceeded to inform me that it was him and one other employee working so my sandwich had been sitting there for the past hour waiting for the delivery driver to make it back. This by no means is a fault of the employees, but more to do with the owner/manager of this location.Here are some thoughts on how management might be able to better solve this issue without even needing to hire more staff:1. Do not offer delivery if you cannot provide delivery.2. Charge an exorbitant amount for delivery so that customers no longer want to choose it.3. Call the customer with the provided contact information on the order to inform them that it will be over an hour for their soggy product to arrive to them and ask if they rather void the order.4. Do not allow delivery to be an option online or on the app during peak business times so that your driver has time to get to each destination.Hopefully something can be changed. I've seen location after location close and would hate to see Jimmy John's become the next Quizno's.
Service: 1
David Tah
-Fast and efficient each time.-Food tastes delicious-Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Ashley Denhof
We ordered lunch for our staff from here. I called after 45 mins of waiting for the food. They were very rude on the phone. They first told me that we have never ordered from them and didn't have the order I placed online. Then they came back and said Oh, your order is with the delivery guy. They had no idea where the order was and when it would be here. So an hour rolls by and I call again to just get a refund that way we can just order them something faster since we waited so long. Paul gets on the phone and first, blames me for ordering so many subs. Tries to tell me everything else under the sun that does not hold them accountable for what is going on. We have ordered from other Jimmy johns and they have been so helpful and communicate with us about our orders when we call about the time and are very polite. This one just wasn't willing to help. THEN when the guy finally did show up he was rude as hell! just tossed the box to my assistant and mumbled something and left. The food was all made wrong and I was embarrassed to give it to my staff at this point. We have allergies and things we have to worry about here and since the food was all made wrong we cannot eat it.
Atmosphere: 1
Food: 1
Service: 1
Shannon Mathis (AreWeClear)
AVOID THIS STORE AT ALL COST, STAFF IS RUDE, MANAGER ALEXZANDER WAS RUDE AND DIDNT CARE MY ORDER WAS NOT CORRECT BECAUSE THEY WERE CLOSEING AT 3 PM. HE WOULD NOT LET ME SPEAK ABOUT THE MISSING ITEMS, SUCH AS TOMOATES AND LETTUCE, MY WRAP WAS CHICKEN CHEES EAND A LOT OF MAYO..... IT WAS A HOT MESS!!!!!! HE STATED THEY ARE OUT OF LETTUCE, BUT DIDNT CALL TO TELL ME THIS, A WRAP HAS LETTUCE IN IT..... HE SAID HE CANT DO ANYTHING OR VOID THE TRANSACTRION ACOUNT AND BASICLY HUNG UP ON ME.
Motto of this location should be “freaky slow,” or “not staffed well enough to stay open”
Service: 1
Nirav Patel
They dare to call themselves a place that makes sandwiches.
Garrett Stanchfield
I love all jimmy johns
Nick Smith
Well, good experience when open!However last two times we have tried to get a sandwich, they were closed because of staff shortage, and today closed because there was no Wi-Fi? Either way, food is good and staff helpful, but never know if they will be open.
Charlie Fossell
Something seriously wrong with this location. Wow! Watched a young lady chased out of the store by a woman claiming to be the manager who was screaming at her because the store was out of tomatoes. Don’t understand why that would create that kind of reaction. I understand that it is hard to find help, but this person who claimed to be the manager looked and acted dangerous despite her pink hair. I would avoid this location. Never seen anything like this.
Ordered drive thru and apparently an order was due at 5:30 right when I pulled in. Sometimes this stuff happens and it causes an extra wait in the car but the service workers let me know what was going on and it cleared things up a bit.
Atmosphere: 3
Food: 5
Service: 3
Always precise &delicious! Favorite sandwich shop.
Dietary restrictions: Can get bread or a lettuce wrap
Wheelchair accessibility: It is wheel chair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich Meal Deal
Great place. Food always fresh and the dudes that work there good and funny.
Atmosphere: 5
Food: 5
Service: 5
Most of the staff are really great! However, we will absolutely not be visiting this location again. There are rewards that are utilized with the Jimmy John’s app, but their app continually does not function and takes money out of our account for days and never works when we try to order. From a truly honest perspective, please get your app under control. I’m tired of having my bank account robbed because you can’t fix your app.
Atmosphere: 3
Food: 5
Service: 3
The food was great and the service was friendly. As always, freaky fast. They put lettuce on one sandwich, which we had asked not to have it, but quickly remade it without.
Atmosphere: 5
Food: 5
Service: 5
loved my time in this jimmy john’s! leo was fantastic! he needs a raise! he made me the BEST sandwich i’ve ever had, even making accommodations for my tomato allergy! will definitely be coming back!! y’all need to try that italian night club!
Atmosphere: 5
Food: 5
Service: 5
Ordered through the app for delivery and my order was confirmed at 11:56am. For those who might be unaware, Jimmy John's no longer offers free delivery for their orders, but I was willing to pay the extra $4 for it on this day. Thank God I wasn't trying to get my order before needing to get back to work because "freaky fast"? It was anything but.At 12:57pm, with still no order in sight, I call their store to check if something had gone wrong. The employee just asked me if I wanted it voided. No...I would like the sandwich I bought. He proceeded to inform me that it was him and one other employee working so my sandwich had been sitting there for the past hour waiting for the delivery driver to make it back. This by no means is a fault of the employees, but more to do with the owner/manager of this location.Here are some thoughts on how management might be able to better solve this issue without even needing to hire more staff:1. Do not offer delivery if you cannot provide delivery.2. Charge an exorbitant amount for delivery so that customers no longer want to choose it.3. Call the customer with the provided contact information on the order to inform them that it will be over an hour for their soggy product to arrive to them and ask if they rather void the order.4. Do not allow delivery to be an option online or on the app during peak business times so that your driver has time to get to each destination.Hopefully something can be changed. I've seen location after location close and would hate to see Jimmy John's become the next Quizno's.
Service: 1
-Fast and efficient each time.-Food tastes delicious-Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
We ordered lunch for our staff from here. I called after 45 mins of waiting for the food. They were very rude on the phone. They first told me that we have never ordered from them and didn't have the order I placed online. Then they came back and said Oh, your order is with the delivery guy. They had no idea where the order was and when it would be here. So an hour rolls by and I call again to just get a refund that way we can just order them something faster since we waited so long. Paul gets on the phone and first, blames me for ordering so many subs. Tries to tell me everything else under the sun that does not hold them accountable for what is going on. We have ordered from other Jimmy johns and they have been so helpful and communicate with us about our orders when we call about the time and are very polite. This one just wasn't willing to help. THEN when the guy finally did show up he was rude as hell! just tossed the box to my assistant and mumbled something and left. The food was all made wrong and I was embarrassed to give it to my staff at this point. We have allergies and things we have to worry about here and since the food was all made wrong we cannot eat it.
Atmosphere: 1
Food: 1
Service: 1
AVOID THIS STORE AT ALL COST, STAFF IS RUDE, MANAGER ALEXZANDER WAS RUDE AND DIDNT CARE MY ORDER WAS NOT CORRECT BECAUSE THEY WERE CLOSEING AT 3 PM. HE WOULD NOT LET ME SPEAK ABOUT THE MISSING ITEMS, SUCH AS TOMOATES AND LETTUCE, MY WRAP WAS CHICKEN CHEES EAND A LOT OF MAYO..... IT WAS A HOT MESS!!!!!! HE STATED THEY ARE OUT OF LETTUCE, BUT DIDNT CALL TO TELL ME THIS, A WRAP HAS LETTUCE IN IT..... HE SAID HE CANT DO ANYTHING OR VOID THE TRANSACTRION ACOUNT AND BASICLY HUNG UP ON ME.
Restaurantji Recommends
Motto of this location should be “freaky slow,” or “not staffed well enough to stay open”
Service: 1
They dare to call themselves a place that makes sandwiches.
I love all jimmy johns
Well, good experience when open!However last two times we have tried to get a sandwich, they were closed because of staff shortage, and today closed because there was no Wi-Fi? Either way, food is good and staff helpful, but never know if they will be open.
Something seriously wrong with this location. Wow! Watched a young lady chased out of the store by a woman claiming to be the manager who was screaming at her because the store was out of tomatoes. Don’t understand why that would create that kind of reaction. I understand that it is hard to find help, but this person who claimed to be the manager looked and acted dangerous despite her pink hair. I would avoid this location. Never seen anything like this.
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