I love JJ but the quality at this location is poor. Last time we were here we came home with a sandwich and it didn't have any meat on it. This time we specifically asked and paid for cheese to be added to a turkey tom and we got home and we had a Sandwich with no cheese.
Brandon M
Completely butchered an online order for less than 10 people. Multiple people didn't even get their food. Pathetic
Justin Tippins
Without question dirtiest and worst experience I’ve had in a restaurant. Manager was rude and tatted up employee was extremely creepy.
Ivan
Didn’t have to order walked in employees were laying down sleeping when they saw that we came in. They threw on gloves immediately and didn’t wash hands. They were also rushing me through my order very rude so I just left. Please don’t go to this Jimmy John’s. Their food is amazing but this location in particular their employees are horrible
Conscious N
Experience okay. I was there because I wanted to try their their cold sub after I had read a great review. I think I will prefer now places where I get to choose veggie toppings I want.
Shane
Wanted Jimmy John’s so I could get the chicken bacon ranch sandwich. Was disappointed when they didn’t have it on the menu here. I got the Jalapeno Ranch Chicken wrap instead. It ended up being really good, glad we stopped here. The lemonade was out and I told the staff. They fixed that immediately. Overall it was your typical JJ dine in experience.
Darrin Gray
Personally, the bread is a bit tough.
Atmosphere: 5
Food: 4
Service: 5
KENNETH Mohler
Cheese and Roast Beef were cold hard. Jalapeño Chicken Wrap was gross. I wasted $23 on nasty food.
Atmosphere: 3
Food: 1
Service: 2
Nadiyah Mian
This food was absolutely disgusting. The turkey had fibers sticking out of it, it was very discolored, and dry as a bone. I ate this sandwich about 1 hour ago, I very much hope I do not get food poisoning from it, because it seems likely. I will never go to this jimmy John’s again after multiple bad experiences. I’ve had enough of the rude and unsanitary employees.
Atmosphere: 1
Food: 1
Service: 3
Quincy Mabon
I placed a curbside pick up order, waited outside, checked in, 20 mins go by and no order. I walked in behind a white man, the lady got his order and began preparing it. Totally ignored me for 4 minutes until the other lady completed his order and handed it to him. Didn't even look my direction and said, and I quote, "You got a pick up?" I said yes and had to repeat my name twice before she threw some meat down on the counter and grabbed the bad with my food and handed me some cups with no words or eye contact. I'm not gonna go into the quality of the food. I will never go here again and advise anyone and everyone else not to as well until there is a change of employees, atmosphere and service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Tom, Chips, Lettuce Wrap, Big John
Super fast and great customer service! I ordered the #2 Big John as an Unwhich lettuce wrap, chips & an Oatmeal Raisin Cookie.
The roast beef was excellent and everything had great flavor and was very fresh. The cookie was soft and moist. It took less than 5 min from the time I began placing my order and paying to receive my to-go sandwich!
Update on 10/30/2024: I appreciate your reply to my review. However, I don't appreciate the redundancy of asking me to do another review to get the attention of the Franchise Owner. I encourage YOUR TEAM to reach out and contact the Franchise Owner and express either my 5 star review to the service, food and atmosphere and/or my dismay and personal 1 star annoyance to the request to submit another review on the JJ ataboy website. Boooo to the Franchise Owner if this is what they are requesting or what they're superiors are requesting. How would they feel if asked to do something you already did that you didn't have to do in the first place? Not cool.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Big John
Denise Hedrick
I ordered the Tom turkey sandwich and asked for half of a sandwich and got a whole one, ask for and paid for cheese and it was not on the sandwich, asked for banana peppers and got hot, jalapeño peppers, and there was only a slice of paper thin turkey on it. The sandwich was handed to me wrapped but no offer for a bag and when I asked for napkins I was ‘pointed’ to the general area where they were kept. The person who tried to take my order knew very little to no English. When the other To the register to take my order, he was so abrupt, and I found him Unintelligible and somewhat rude. I will never I repeat never go back into that shop again and I would encourage anyone who’s reading this not to go in there either.
Atmosphere: 1
Food: 1
Service: 1
Charlie Martel
Customer service at this location is awful. Seems like management is the problem because I’ve been to this location a few times and it’s always the same experience. Literally had seven people in there “working” but only one making food while a line of customers were waiting on their order. Appeared that the employees were there to socialize rather than work.
Atmosphere: 2
Food: 4
Service: 1
Ashlyn Reece
Went in today at 1pm and not only did the workers make it an uncomfortable experience to order but were super unhelpful and standoffish.
Atmosphere: 1
Food: 2
Service: 1
Nathan Jones
There seem to be two teams that work here. Dante is the the sandwich king. Definition of freaky fast and freaky good. The lady that was managing tonight though was rather unfriendly and had the restaurant practically shut down at 7. No tea, no chairs, and half the lights were off.
I love JJ but the quality at this location is poor. Last time we were here we came home with a sandwich and it didn't have any meat on it. This time we specifically asked and paid for cheese to be added to a turkey tom and we got home and we had a Sandwich with no cheese.
Completely butchered an online order for less than 10 people. Multiple people didn't even get their food. Pathetic
Without question dirtiest and worst experience I’ve had in a restaurant. Manager was rude and tatted up employee was extremely creepy.
Didn’t have to order walked in employees were laying down sleeping when they saw that we came in. They threw on gloves immediately and didn’t wash hands. They were also rushing me through my order very rude so I just left. Please don’t go to this Jimmy John’s. Their food is amazing but this location in particular their employees are horrible
Experience okay. I was there because I wanted to try their their cold sub after I had read a great review. I think I will prefer now places where I get to choose veggie toppings I want.
Wanted Jimmy John’s so I could get the chicken bacon ranch sandwich. Was disappointed when they didn’t have it on the menu here. I got the Jalapeno Ranch Chicken wrap instead. It ended up being really good, glad we stopped here. The lemonade was out and I told the staff. They fixed that immediately. Overall it was your typical JJ dine in experience.
Personally, the bread is a bit tough.
Atmosphere: 5
Food: 4
Service: 5
Cheese and Roast Beef were cold hard. Jalapeño Chicken Wrap was gross. I wasted $23 on nasty food.
Atmosphere: 3
Food: 1
Service: 2
This food was absolutely disgusting. The turkey had fibers sticking out of it, it was very discolored, and dry as a bone. I ate this sandwich about 1 hour ago, I very much hope I do not get food poisoning from it, because it seems likely. I will never go to this jimmy John’s again after multiple bad experiences. I’ve had enough of the rude and unsanitary employees.
Atmosphere: 1
Food: 1
Service: 3
I placed a curbside pick up order, waited outside, checked in, 20 mins go by and no order. I walked in behind a white man, the lady got his order and began preparing it. Totally ignored me for 4 minutes until the other lady completed his order and handed it to him. Didn't even look my direction and said, and I quote, "You got a pick up?" I said yes and had to repeat my name twice before she threw some meat down on the counter and grabbed the bad with my food and handed me some cups with no words or eye contact. I'm not gonna go into the quality of the food. I will never go here again and advise anyone and everyone else not to as well until there is a change of employees, atmosphere and service.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Turkey Tom, Chips, Lettuce Wrap, Big John
Restaurantji Recommends
Super fast and great customer service! I ordered the #2 Big John as an Unwhich lettuce wrap, chips & an Oatmeal Raisin Cookie.
The roast beef was excellent and everything had great flavor and was very fresh. The cookie was soft and moist. It took less than 5 min from the time I began placing my order and paying to receive my to-go sandwich!
Update on 10/30/2024: I appreciate your reply to my review. However, I don't appreciate the redundancy of asking me to do another review to get the attention of the Franchise Owner. I encourage YOUR TEAM to reach out and contact the Franchise Owner and express either my 5 star review to the service, food and atmosphere and/or my dismay and personal 1 star annoyance to the request to submit another review on the JJ ataboy website. Boooo to the Franchise Owner if this is what they are requesting or what they're superiors are requesting. How would they feel if asked to do something you already did that you didn't have to do in the first place? Not cool.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Big John
I ordered the Tom turkey sandwich and asked for half of a sandwich and got a whole one, ask for and paid for cheese and it was not on the sandwich, asked for banana peppers and got hot, jalapeño peppers, and there was only a slice of paper thin turkey on it. The sandwich was handed to me wrapped but no offer for a bag and when I asked for napkins I was ‘pointed’ to the general area where they were kept. The person who tried to take my order knew very little to no English. When the other To the register to take my order, he was so abrupt, and I found him Unintelligible and somewhat rude. I will never I repeat never go back into that shop again and I would encourage anyone who’s reading this not to go in there either.
Atmosphere: 1
Food: 1
Service: 1
Customer service at this location is awful. Seems like management is the problem because I’ve been to this location a few times and it’s always the same experience. Literally had seven people in there “working” but only one making food while a line of customers were waiting on their order. Appeared that the employees were there to socialize rather than work.
Atmosphere: 2
Food: 4
Service: 1
Went in today at 1pm and not only did the workers make it an uncomfortable experience to order but were super unhelpful and standoffish.
Atmosphere: 1
Food: 2
Service: 1
There seem to be two teams that work here. Dante is the the sandwich king. Definition of freaky fast and freaky good. The lady that was managing tonight though was rather unfriendly and had the restaurant practically shut down at 7. No tea, no chairs, and half the lights were off.
Atmosphere: 3
Food: 4
Service: 3
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