Kolache Factory

7112 W 135th St, Overland Park
(913) 851-2253

Recent Reviews

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Melanie Birge

Love these here, can't go wrong with any of their offerings

Declan Forth

Terrible customer service. Cashier did not say anything to us, clearly hated her job.

Lina Nguyen

I continue go to this location because I think it taste best out of all the location. Normally, I do try my best to let things go but
today I’m most annoyed with their service. I specifically asked her to separate them in a certain way. 3 in a bag 2 in another and 7 in a box. She ignored the last 7 in the box. She put them in a bag. While I was checking my order again I notice she got one order wrong. While I asked her again for a box, she was about to hand me another bag when another coworker chimed in told me it would cost .50$. I was taken back a little because I never gotten charged before. But I told her it was fine since I would have to rebuy another.

It would be super helpful if the screen (facing the client) work.

Chris Jorden

Bought 2 different kolaches 1 bacon egg cheese, 1 sausage egg cheese. Neither wrapped or marked. Cashier put in same bag. No idea which was which after we got them. Ate them at the restaurant. Room temp even after they microwaved.

Lisen Wonderlich

I ordered 9 kolaches and they couldn’t even put the correct items in the box! I ended up with the wrong items and what they sent me with was NOT good. Now they won’t even answer the phone.

Stephen Westbury

It is best to either be there during the morning or to order online and choose a time to pick it up because if you go in there to late in the morning or closer to when they close you will find what you are looking for is either sold out or limited quantities because they open at 6am and apparently turn off the ovens 3-4 hours before they close
Don't get me wrong the food is great, but the service gets worse towards closing hours. If I could find this type of food somewhere else I would, but until then we are stuck

Atmosphere: 1

Food: 5

Service: 1

Scotty McMasters

I love Kolaches! If you find yourself in the area for breakfast, I highly recommend having a couple of Kolaches and having heated up. Delicious food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kolach

Shawn Nix

They tasted like they did come out of a factory. They were edible but not great. There are not a lot of options for kolache so it's better than nothing but I won't be returning.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Jalapeno Cheese Sausage Kaloche, Sausage

Corinne Frenz

Normally I love this place. My husband placed an order I'm the 10 o clock hour for the Kolache of the month and 4 pizza
Guy behind the counter heated them then ignored him despite trying to get his attention for at least 4 mins tending to other orders..pur were cold and hard after reheating ar home..and no cranberry sauce was provided with the special. Extremely disappointing.

Food: 1

Service: 1

Doug Newton

Apparently they were out of cheese Wednesday. Stopped and grabbed ham and cheese and pizza. Both packed full of meat and zero cheese! Glad they didn't have Philly Cheese when I was there. I'm sure at this point it wouldn't of had cheese either. If you are out of cheese just tell us so we know what we are getting. Totally unacceptable

Update! I included a picture and owner states white cheese (because I don't know what cheese looks like or taste like) blends in with the meat! Clearly the Kolache in the picture does not have cheese in it and ofcourse it was warmed up as I was eating it. So now I will not be returning to this location as the owner treats their customers as idiots when a picture was included. Can't accept doing wrong and fixing it! Didn't want anything but for a place too make sure they don't make the mistake again. Don't do business here as apparently they treat their customers like this! Read their response and look at photo! Sad thing because they use to care about their products and customers!

Atmosphere: 1

Food: 1

Service: 1

bb

Tried to use a valid online Valpak coupon in store. Nowhere on the coupon does it say it needs to be printed. They refuse to honor it. Seems like they need to include that information ON THE COUPON itself!

Definitely make sure to print your Buy 3 Get 3 free from the Valpak website before you go so you don’t have to pay full price!

Atmosphere: 3

Food: 4

Service: 1

c.m. Isaac

First time here and I had the flavor of the month which was Carmel apple and it was delicious!! I also got the peach and it was okay but a bit too doughy- with very little filling. The young lady at the counter was very nice and offered to warm them up for me.

Atmosphere: 3

Food: 3

Service: 3

Kaydee Zhao

It was all right for me.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bar-B-Q Brisket

Stephen Heiner

I have been coming here for years whenever I go to a specific client in town. The faces change but the product is always reliably delicious and reasonably priced.

Atmosphere: 5

Food: 5

Service: 5

Mike Palmer

1st time here, but what a selection! Now I don't have to wait til I get to Texas for kolaches.

Atmosphere: 5

Food: 5

Service: 5

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