McDonald's
11850 W 135th St, Overland Park
(913) 685-9898
Recent Reviews
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Ordered breakfast on the McDonalds mobile app, went to pick it up and was told they were not serving breakfast. The app said my order was confirmed and took my money. I took my time to place the order, paid for it, drove to the McDonalds and returned home empty handed.
Service: 1
I have been coming here quite often since my husband works nearby, I took my kids here and they love the playground, the food here is good enough, but the staffs haven’t been as friendly as the first time I was here, I often felt unwelcome to use the playground and there was one time the staff told us the playground will be closed at 8:45pm even though the sign said it closed at 9pm. Since then I always had the pressure to leave the playground before 8:30pm otherwise the staff would be unpleased…but I’m the customer and here to spend money…dun think I should feel and be treated like this…I am here tonight again, and did mobile order with table service, the food wasn’t serve to my table at all, I went to the counter and my order was right there, I took the order and no staff said anything or greeted me…I just hope the workers here can be more friendly and polite, to make customers feel welcomed and happy to come again, especially for parents and kids, cuz this place do have a really fun playground~
Atmosphere: 2
Food: 3
Service: 1
This specific McDonald's can suck a dick. Didn't give me right food. Refused to refund me and hung up on me twice until I went back to get my food or my money. Then when I was actually there with receipt still refused to give refund
Atmosphere: 2
Food: 2
Service: 1
Order is rarely correct.
Atmosphere: 1
Food: 3
Service: 1
Fast, great service. Especially for a Sunday morning during the breakfast rush. Food was extremely expensive ($26 for 2 breakfast sandwiches and an extra hash brown).
Atmosphere: 5
Food: 5
Service: 5
Just pick up 2 happy meal and nuggets has something black on it not sure if it’s mold or wht trashed everything , not so grt customer service either
Atmosphere: 1
Food: 1
Service: 1
I said hello and was ignored. Time and time again my food is constantly being smashed when put together. My cookies all smashed together and bent. So tired of the “customer service” plummeting in today’s world.
Atmosphere: 1
Food: 1
Service: 1
My family and I travel all over the US and this McDonalds is by far the best. The service is excellent. They are always on it!
Atmosphere: 5
Food: 5
Service: 5
McDonald’s 135th and Quivira
The building presents well externally and internally with the only minus being the common grease track and gum on the side walk.
I had a plain cheese burger - perfect
Well done Fries- perfect , water and apple pie was hot but definitely a bit old.
Staff was friendly.
Good to see the staff cleaning the dining room while I was there.
If the apple pie was fresh and the side walks free of grease and gum this McDonalds could be a solid 5 stars.
Parking: Plenty of parking and handicap accessible parking
Wheelchair accessibility: Parking and Bathrooms vs are handicap accessible
Atmosphere: 4
Food: 4
Service: 5
Fast service, yum!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Stood at the counter for 5 minutes and was never helped, so I made a mobile order and they messed that up too.
Atmosphere: 3
Food: 1
Service: 1
The food was ok, though the quality of the whole restaurant was low. The janitorial services need to be better.
Kid-friendliness: They claim to be kid friendly, but need to sanatize equipment more.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Big Mac, Hamburger Happy Meal, Chicken Mcnuggets
This is the third time I’ve gotten a McFlurry from here and they always give it to me unmixed, and when I ask for them to mix it they give me attitude. Why is it unmixed? That’s not a McFlurry
Atmosphere: 1
Food: 3
Service: 1
After three attempts, I am sure that the staff in this restaurant do not know what table service is. If you don’t believe me, you can try ordering food on your mobile.
Atmosphere: 3
Food: 5
Service: 1
Ordered large fries and what we got was medium fries!!
Service: 1
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