This was the worst. No menu on the wall had to order from kiosk. Ordered ice tea, and there was no tea at the beverage area. Waited at the front counter for 5 mins for someone to come over to get me some tea. They came over dropped off a take out order looked at me and started to walk off until I said excuse me. She looked at me with the 2 cups that I had like what? I said I bought 2 teas and you have none out here can you please fill these. She took them with no sorry or thank you. Very poor customer service. Absolutely will never come to this location again.
Atmosphere: 1
Food: 2
Service: 1
Hugo Lozano
Diluted orange juice
Food: 1
Recommended dishes: Mcgriddles
Ritchie Bump
Crap service at this McDonald’s Served two ice cold apple pies that haven’t been warmed since yesterday
Atmosphere: 1
Food: 1
Service: 1
Julie Hatcher
Had a good experience. Had fast service, fresh hot food, nothing to complain about.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fries
Jaya Desai
Worst ever McChicken and worst ever nuggets I had. Tasted like it was made long time back
Atmosphere: 1
Food: 1
Service: 3
Ava Lawson
I went through and got a regular meal, I was asked to repeat the order at the window. When I repeated it the woman rolled her eyes at me and grabbed my card. Gross.
Atmosphere: 1
Food: 3
Service: 1
Shawn Daniels
Food was want I was expecting.
Atmosphere: 5
Food: 5
Service: 5
Jessica
I have had 3 too many bad experiences here, and I'm done risking it. I had to wait over 15 mins to pick up a mobile order I had placed 10 mins before I arrived. The fries were cold, and I was told our chicken sandwiches were what was being made fresh. One of the four was fresh. I am definitely not visiting this one again. The first experience was a very rude drive thru attendant, and the second was also an extremely long wait ending in cold food. Just go to 119th or 94th and Foster and get actual service.
Food: 1
Service: 1
Elijah Wright
Got food poisoning from this location. Nausea and vomiting.
Atmosphere: 1
Food: 1
Service: 1
Lonnie McDonald
McDonald’s Metcalf near 435
McDonald’s Metcalf near 435 interior view -almost every surface and seating area not clean- including food, drink spills, condiments, smears on tables from dirty water in cleaning , build up of soils , bad mopping technique and more - this includes filthy high chairs.
Windows dirty too.
Parking and handicap parking is good. Lighting is good.
Order plain cheeseburger, well done fried, 2 hot apple pies and water. - well done fries weren’t well done and apple pies were warm.
The person who bagged my order was the same person that bagged my fries -he read my order and surely he knew the fries he put in the bag were not well done - he was dressed as part of the management team.
In the restaurant business there is a term called QSC - quality service cleanliness. In many cases areas in this McDonald would be super low.
I suggest you find one that actually meets McDonalds standards.
Parking: Good parking and handicap accessible parking
They forgot my burger, didn't make my food right and didn't even give me a receipt in the bag. Trash. They want more money but can't do their jobs?
Atmosphere: 1
Food: 2
Service: 1
Grace Maloney
It's fast food. My expectations are never high. You get what you get sometimes. But this service had made my skin crawl. I ordered a simple McChicken with fries. Nothing fancy. The bottom bun was so incredibly stale that I couldn't bite into it. It was hard as a rock. And my fries were ice cold. I went in and asked politely to have it remade. The girl in the back remaking it had a staring problem accompanied by dirty looks at me. Then, when I got my bag back, they gave me my original fries, just refried. So they were super crunchy with no taste. It was revolting. And my chicken sandwich was completely smashed with love. Not only disgusting food but disgusting service. Their customer service is completely absent, and their food is repulsive, even for fast food. I 0/10 recommend. I would avoid this establishment at all costs possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Mcchicken
Mindalia Diaz Revilla
Terrible customer service almost everyone we go to this location. They often under fill the drinks or fries, more than other locations.
Atmosphere: 1
Food: 3
Service: 1
Chris White
I have the app and my order is always ready when I arrive. They have aa great deal on coffee for $0.99 cents.
This was the worst. No menu on the wall had to order from kiosk. Ordered ice tea, and there was no tea at the beverage area. Waited at the front counter for 5 mins for someone to come over to get me some tea. They came over dropped off a take out order looked at me and started to walk off until I said excuse me. She looked at me with the 2 cups that I had like what? I said I bought 2 teas and you have none out here can you please fill these. She took them with no sorry or thank you. Very poor customer service. Absolutely will never come to this location again.
Atmosphere: 1
Food: 2
Service: 1
Diluted orange juice
Food: 1
Recommended dishes: Mcgriddles
Crap service at this McDonald’s
Served two ice cold apple pies that haven’t been warmed since yesterday
Atmosphere: 1
Food: 1
Service: 1
Had a good experience. Had fast service, fresh hot food, nothing to complain about.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, French Fries
Worst ever McChicken and worst ever nuggets I had. Tasted like it was made long time back
Atmosphere: 1
Food: 1
Service: 3
I went through and got a regular meal, I was asked to repeat the order at the window. When I repeated it the woman rolled her eyes at me and grabbed my card. Gross.
Atmosphere: 1
Food: 3
Service: 1
Food was want I was expecting.
Atmosphere: 5
Food: 5
Service: 5
I have had 3 too many bad experiences here, and I'm done risking it. I had to wait over 15 mins to pick up a mobile order I had placed 10 mins before I arrived. The fries were cold, and I was told our chicken sandwiches were what was being made fresh. One of the four was fresh. I am definitely not visiting this one again. The first experience was a very rude drive thru attendant, and the second was also an extremely long wait ending in cold food. Just go to 119th or 94th and Foster and get actual service.
Food: 1
Service: 1
Got food poisoning from this location. Nausea and vomiting.
Atmosphere: 1
Food: 1
Service: 1
McDonald’s Metcalf near 435
McDonald’s Metcalf near 435 interior view -almost every surface and seating area not clean- including food, drink spills, condiments, smears on tables from dirty water in cleaning , build up of soils , bad mopping technique and more - this includes filthy high chairs.
Windows dirty too.
Parking and handicap parking is good.
Lighting is good.
Order plain cheeseburger, well done fried, 2 hot apple pies and water. - well done fries weren’t well done and apple pies were warm.
The person who bagged my order was the same person that bagged my fries -he read my order and surely he knew the fries he put in the bag were not well done - he was dressed as part of the management team.
In the restaurant business there is a term called QSC - quality service cleanliness. In many cases areas in this McDonald would be super low.
I suggest you find one that actually meets McDonalds standards.
Parking: Good parking and handicap accessible parking
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They forgot my burger, didn't make my food right and didn't even give me a receipt in the bag. Trash. They want more money but can't do their jobs?
Atmosphere: 1
Food: 2
Service: 1
It's fast food. My expectations are never high. You get what you get sometimes. But this service had made my skin crawl. I ordered a simple McChicken with fries. Nothing fancy. The bottom bun was so incredibly stale that I couldn't bite into it. It was hard as a rock. And my fries were ice cold. I went in and asked politely to have it remade. The girl in the back remaking it had a staring problem accompanied by dirty looks at me. Then, when I got my bag back, they gave me my original fries, just refried. So they were super crunchy with no taste. It was revolting. And my chicken sandwich was completely smashed with love. Not only disgusting food but disgusting service. Their customer service is completely absent, and their food is repulsive, even for fast food. I 0/10 recommend. I would avoid this establishment at all costs possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Mcchicken
Terrible customer service almost everyone we go to this location. They often under fill the drinks or fries, more than other locations.
Atmosphere: 1
Food: 3
Service: 1
I have the app and my order is always ready when I arrive. They have aa great deal on coffee for $0.99 cents.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Crispy Chicken Sandwich, Quarter Pounder, Mcmuffin
Drive thru was fine
Atmosphere: 3
Food: 3
Service: 3
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