Panda Express

15890 Metcalf Ave, Overland Park
(913) 391-7098

Recent Reviews

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Nimpa H

Change your freaking sign to a later time. It says you open at 10:30 but doors are still locked at 10:45 even when I see workers walking around inside. It’s so rude. At least come out and say something to your customers!!!!

Service: 1

Chase Juda

The establishment was pretty empty, food was old despite the fact that my family and I arrived around dining hour, fresh chicken had to be added but everything else we received as part of our order was of subpar quality. Place seems to be on the downhill, would avoid.

Atmosphere: 2

Food: 1

Service: 2

Trey Welch

I was hesitant to go because of the bad reviews, but thought I’d check it out. The woman serving the food, Patricia, is exactly why this place can get much better reviews. She was kind and was giving the proper amount of food. Places need people like Patricia who will give good service and won’t try to skimp on what we’re getting. Service like this today is becoming more rare, but I’d businesses give customers respect, they’ll get respect in return

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chow Mein, The Original Orange Chicken, Bigger Plate

Khalil Abuamr

Very unprofessional workers. Walked in with my family and little kids while there were 0 customers in line or dining in. 4 workers looked me in the eye and not a single word like “hi” or “welcome” or even “we will be right with you”. All left me standing for few minutes in a very disrespectful way. Finally the manager showed up and I ordered. Another woman came few minutes later and they were welcoming her so I knew at that time whats going on. We finished eating, let my family go to the car and asked for the manager & explained to him that this is a very unprofessional, disrespectful and racist behavior!

Atmosphere: 1

Food: 2

Service: 1

Gene Merlotti

Very good food and service.

Atmosphere: 4

Food: 5

Service: 5

leena unni

Very bad! Had to wait 15
Minutes to get an order. First they ran out of noodles and then fried rice. Instead of cooking ahead of time and being prepared, they wait till they run out of the item, to cook and replace!!

Atmosphere: 3

Service: 1

Russ Ballard

Out of the Apple pie spring rolls rest the food looked like it had been sitting there a while, the restaurant is always ice cold, and they always give you more rice than the entree, seems like a small amount of entree for the $10.

Atmosphere: 1

Food: 1

Service: 4

Recommended dishes: Bowl

Dm Cx

Really disappointed. Live in the area and generally go to the local Chinese restaurant (who are great) but was in a hurry and decided to drive through
Ordered the "Bigger plate" with orange chicken, broccoli and beef and the shrimp.
The person who took my order was rude. When I drove off "I" told her to have a nice day..... Not her. She had places to be apparently.
Opening my container I had. Plenty of chicken, a container of shrimp and a section of broccoli. What was missing? Beef.
Went back in and asked for the manager. I was told there was no manager. I asked who was in charge and they each looked at each other. Finally a worker ( (the rude one that took my order) pointed at one of the young men
I asked if he was in charge and he replied.... "I can be. I guess "
I could go on but what's the point. Take the time and go to the local Asian restaurant run by an awesome, local Asian family, not this corporate fast food chain that doesn't even have leadership on site. Embarrassing and shameful.

As an aside.... None of the reviews are followed up with any comments by management, probably because there is no management and they literally don't care. I will never go back to this or any other location of P Express.

Atmosphere: 3

Food: 3

Service: 1

Bailey Green

We love going to this Panda Express! Great service and the Manager Manny is super great and helpful if you have any problems. The food is always hot and fresh and I LOVE the new Blazing Bourbon Chicken they have! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Walnut Shrimp, Plate

NEKKALAPU ESWAR

Hello Panda Expeess.

We are not a big fan of panda express because of their oily nature in the food and also it is not that tasty or yummy at all but looks wise. It looks very classy and it looks like mouthwatering items.

But we thought to give a try and we entered into this panda express , their ambience their place locality and the cleanliness is everything in shape, but I don’t see any more rush in the store.

Having people or customers in the restaurant place a very major role it means people like your food if there is no one in the restaurant and if all the chairs are empty, it means people are diverting from your place.

We tried to eat something called vegetarian fried rice ?, but unfortunately, they are not making any items. They are simply loading the items in the form of buffet and in the rice there is an egg so we end up not eating the fried rice.

The only which item that we see here is

— Chow noddles

There is no salt at all, and even we requested them for salt ? , but they didn’t offered.

Well, it’s not their mistake because it’s their model or theme of cooking items in such a way so no negative vibes but I feel like if Indians are coming to eat then I wish they could re-create the food .

And unfortunately, as for the panda express rules, they cannot redo the food. They have to follow some standard processes and showcase those items in the buffet.

Feedback for restaurant

— Make sure you make the food so yummy and soon we will try to come to eat your non vegetarian items.

Thank you so much ?

Cheers ? have a good one 1️⃣

Atmosphere: 5

Food: 2

Service: 5

mary vanderman

No rice at 900pm. Closes at 930pm. We didn’t order anything because there wasn’t any rice.

Food: 1

Service: 1

Ron Radtke

This location can't seem to get things right. Been there 3 times and had issues every time. This last time I did not receive the full order of what I paid for, but didn't realize it until I got home. I like the food, but I'm just going to have to find an alternative as this location is too frustrating.

Atmosphere: 3

Food: 4

Service: 1

Danny Riley

Great food and outstanding service from Manny and all of the workers there! Absolutely one of the best locations

Atmosphere: 5

Food: 5

Service: 5

Brandon Paddock

The food is the freshest-tasting I've had from any Panda Express, and the staff is quick and friendly.

Atmosphere: 5

Food: 5

Service: 5

Randall Liestman

My child was immediately hooked on their Orange Chicken and Fried Rice "Bigger Plate" order accompanied with a cold refreshing bottle of Coke. I was a little apprehensive at first but admittedly have come around to enjoy Panda Express as a bit of a guilty pleasure. Delicious option any day of the week.

Kid-friendliness: Easy going, clean, & polite kid friendly atmosphere without a doubt.

Atmosphere: 5

Food: 5

Service: 5

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