Panera Bread
11022 Metcalf Ave, Overland Park
(913) 345-8400
Recent Reviews
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Fernando did an amazing job when prepping my food, the food was fresh and delicious. All staff are friendly and welcoming. I enjoy coming to this location.
Atmosphere: 5
Food: 5
Service: 4
Coffee was super fresh and service was quick even though they were understaffed for the snow storm that was blowing through at the time.
Atmosphere: 5
Food: 5
Service: 5
The soup and sandwich is good. The squash soup was excellent! However, if you are watching sodium intake you may be challenged to find something you can eat.
Atmosphere: 4
Food: 4
Service: 3
Always out of ice! Super frustrating.
Par for the course.
Atmosphere: 5
Food: 5
Service: 5
Served me a soup mixed with water
i usually use the drive thru bc it is more convenient on my lunch break but almost every time I go through, they mess up my order. The food is good so I don't really say anything but is almost comical at this point.
Food: 4
Service: 2
What is going on with Panera Bread lately? I’m paying the same price but getting smaller portions. I ordered an Asiago bagel and received something completely different. When I asked, they said portions have “recently changed.” Honestly, it’s not acceptable. I’ve been to many Panera locations before, but I was shocked at what I got today. They’re selling a half sandwich as if it’s a full one—and the half now looks more like a quarter. On top of that, the tea section was a complete mess. Very disappointing.
Atmosphere: 2
Food: 1
Service: 2
I love panoramic. The food is fresh. The service is great. The restaurant is clean.
Atmosphere: 5
Food: 5
Service: 5
As someone who needed a comfortable space to focus on research, I started coming to this Panera a few weeks ago, and I haven’t looked back since. The environment is always clean, calm, and welcoming, but what really sets this location apart is the exceptional staff.
Yeni, Tanishka, Sara, Ivan, Fernando, Mahish, Bella, and Ayra (and a few others whose names I forgot, sorry!) go above and beyond every time I walk in. Whether it's remembering my order, greeting me with a smile, or just creating a warm atmosphere, their service is consistent and genuinely appreciated.
It’s rare to find a place where you feel both productive and cared for, but this Panera manages to be just that. Thank you all for making my daily visits something I actually look forward to!
- OJ
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager checked on our table of six.... ALSO!
I am looking forward to join these friends for lunch at this Panera....EACH WEEK! 😋 😍
Atmosphere: 5
Food: 5
Service: 5
Most disappointing orders in a long time. I odered a chicken salad sandwich and got tuna that was trying to look like a chicken salad (cranberries and walnuts) as if I wouldn't notice ?? I also ordered one of the iced cookies, and it's iced with white chocolate 🤢 and this all cost me $20
Food: 1
My experience was great and exceeded all my expectations. The manager Yeni went above and beyond to cater to my needs. The A/C unfortunately was down but the manager checked on all tables and apologized which made our dining experience more hospitable and enjoyable!
Atmosphere: 5
Food: 5
Service: 5
Friendly and attentive staff offering up food in a very reasonable time.
Atmosphere: 4
Food: 5
Service: 5
Good coffee
Atmosphere: 5
Food: 5
Service: 5
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