The food doesn’t taste good anymore. The portions are very small, much smaller than the past. The dining area is not clean.
Chris Reedy
People were very nice on the store. Standard panera good salads and sandwiches. The barbeque chicken and strawberry salad are excellent!
annemarie fernandez
The quality of the food is excellent, fresh and very rich of excellent quality, the place is very nice, clean and highly recommended.
Jessica Daubert
Every time I come here, the service is slow. Things are missing, my order takes forever, and the food is like hospital food, with no taste. Im part of the sip club, and that's the only thing that keeps me coming back. Is the drinks.
Aaron Thomas
Bathrooms were clean but nothing else was good. Why are Panera’s typically out of COFFEE!?!?!
Mary Elizabeth
Friendly staff. Great service! :)
John Riedel
Love there chicken sandwich the one with corn inside
Sara Vokac
Great food
Atmosphere: 4
Food: 4
Service: 3
WFGoogle Mackay
In the upper echelon of Panera establishments. Great service, good quality food, and convenient location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Bacon Turkey Bravo, Broccoli Cheddar Soup, Everything Bagel with Plain Cream Cheese, Fuji Apple Chicken Salad, Breakfast Sandwich Family, Variety of Breakfast Sandwiches
Nancy Ahillen
This is my fave Panera! It's immaculate & friendly with great service & fantastic food! The proactive manager is always on top of things. I was stunned by reviews complaining about the staff. Yes, there are some ESL staff members. But they're perpetually cheerful and work incredibly hard to make everything perfect. And they appreciate a simple "Hola!" Good job, Panera!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Toast, Fuji Apple Chicken Salad, Baked Goods Feast, Variety of Breakfast Sandwiches
In the seven visits we've made to this location over the past four months, they’ve *never* had bread bowls. This time, we decided to call ahead, and Emma assured us, “Yes, I have so many bread bowls.” Trusting her, we got in the car and headed over. Not even ten minutes later, we were told, “We’re out of bread bowls.” This location is an absolute disaster and should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Robert Sokol
Went into Panera Bread (7871 West 159th Street) for dinner with the wife. Placed our order. Of course, they spun the display around wanting to know what tip we are giving. We opted for a $2 tip. After a minute or two they returned and told us that they are out of tuna and could not make us the tuna sandwich we ordered and already paid for. We said, no problem, must refund us our money and we will leave. The manager refunded us the money for our food, but decided to keep the tip. We explained that a gratuity is for good service and/or good food – for which we received neither. He stood fast and refused to refund the $2. We contacted Panera corporate and they said that some stores do this and they have no control over it. Here is my tip. DON’T TIP UNTIL AFTER THE MEAL. You decided if the food and/or service deserves a tip and then tip or don’t tip. Don’t get fool into tipping before food or service. We won’t ever go back to any Panera.
Service: 1
Trevor Yohon
This Panera location has potentially the worst customer service I have ever experienced. I ordered a take out order to be ready at 6:35. I arrived at 6:30, and started waiting. Around 6:45, I receive a notification that “my order has been delayed.” No issue there, I can wait. I wait until 7:10. At this point, I finally ask where my order is, and this is where the ridiculousness starts. They manager on duty LIES to me, and tells me my order was taken by another customer, which is completely impossible, as I had been at the restaurant the whole time, even before receiving the “order delayed” notification. I chose to let it go, as I had no desire to get into it. Finally I get my food and drive home with it, only to realize that my entire order was not included in the bag. An absolute clown parade of an establishment all around, making mistakes and then lying about them to try and get out of any accountability. I was told I would be receiving a full refund but even then I will never visit this location again, and I recommend you don’t either.
Atmosphere: 1
Food: 1
Service: 1
Paulo Oliveira
Drive thru was just not moving and we gave up after a 5 min wait. 😡
The food doesn’t taste good anymore. The portions are very small, much smaller than the past. The dining area is not clean.
People were very nice on the store. Standard panera good salads and sandwiches. The barbeque chicken and strawberry salad are excellent!
The quality of the food is excellent, fresh and very rich of excellent quality, the place is very nice, clean and highly recommended.
Every time I come here, the service is slow. Things are missing, my order takes forever, and the food is like hospital food, with no taste.
Im part of the sip club, and that's the only thing that keeps me coming back. Is the drinks.
Bathrooms were clean but nothing else was good. Why are Panera’s typically out of COFFEE!?!?!
Friendly staff. Great service! :)
Love there chicken sandwich the one with corn inside
Great food
Atmosphere: 4
Food: 4
Service: 3
In the upper echelon of Panera establishments. Great service, good quality food, and convenient location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2, Bacon Turkey Bravo, Broccoli Cheddar Soup, Everything Bagel with Plain Cream Cheese, Fuji Apple Chicken Salad, Breakfast Sandwich Family, Variety of Breakfast Sandwiches
This is my fave Panera! It's immaculate & friendly with great service & fantastic food! The proactive manager is always on top of things.
I was stunned by reviews complaining about the staff. Yes, there are some ESL staff members. But they're perpetually cheerful and work incredibly hard to make everything perfect. And they appreciate a simple "Hola!"
Good job, Panera!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avo Toast, Fuji Apple Chicken Salad, Baked Goods Feast, Variety of Breakfast Sandwiches
Restaurantji Recommends
The waitress was rude and not helpful.
Atmosphere: 3
Food: 3
Service: 1
In the seven visits we've made to this location over the past four months, they’ve *never* had bread bowls. This time, we decided to call ahead, and Emma assured us, “Yes, I have so many bread bowls.” Trusting her, we got in the car and headed over. Not even ten minutes later, we were told, “We’re out of bread bowls.” This location is an absolute disaster and should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Went into Panera Bread (7871 West 159th Street) for dinner with the wife. Placed our order. Of course, they spun the display around wanting to know what tip we are giving. We opted for a $2 tip. After a minute or two they returned and told us that they are out of tuna and could not make us the tuna sandwich we ordered and already paid for. We said, no problem, must refund us our money and we will leave. The manager refunded us the money for our food, but decided to keep the tip. We explained that a gratuity is for good service and/or good food – for which we received neither. He stood fast and refused to refund the $2. We contacted Panera corporate and they said that some stores do this and they have no control over it. Here is my tip. DON’T TIP UNTIL AFTER THE MEAL. You decided if the food and/or service deserves a tip and then tip or don’t tip. Don’t get fool into tipping before food or service. We won’t ever go back to any Panera.
Service: 1
This Panera location has potentially the worst customer service I have ever experienced.
I ordered a take out order to be ready at 6:35. I arrived at 6:30, and started waiting. Around 6:45, I receive a notification that “my order has been delayed.” No issue there, I can wait. I wait until 7:10. At this point, I finally ask where my order is, and this is where the ridiculousness starts. They manager on duty LIES to me, and tells me my order was taken by another customer, which is completely impossible, as I had been at the restaurant the whole time, even before receiving the “order delayed” notification. I chose to let it go, as I had no desire to get into it. Finally I get my food and drive home with it, only to realize that my entire order was not included in the bag. An absolute clown parade of an establishment all around, making mistakes and then lying about them to try and get out of any accountability. I was told I would be receiving a full refund but even then I will never visit this location again, and I recommend you don’t either.
Atmosphere: 1
Food: 1
Service: 1
Drive thru was just not moving and we gave up after a 5 min wait. 😡
Service: 1
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