Panera Bread
7871 W 159th St, Overland Park
(913) 336-1755
Recent Reviews
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Always clean and great service with a smile…. Even early in the morning.
Atmosphere: 5
Food: 5
Service: 5
I'm a part of the zip club so I go through and get my free drink. It's awesome.I haven't really tried the food but they do have some items that I wouldn't mind trying one day
Atmosphere: 5
Food: 5
Service: 5
The staff could do a much better job keeping the restaurant clean.
Portions keep getting smaller, but prices are higher. The store is not as clean as it usually is. Staring to look worn out.
Atmosphere: 4
Food: 3
Service: 5
With all the options rated as 5, I will still rate this store as 1 just because of the owner. She is rude and crazy.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t complain when a fast food restaurant gets an order wrong, especially in drive thru. I get it, things have to go fast, that’s why it’s a drive thru. This is the THIRD TIME my order has been wrong. The first time I came through the drive thru, the order was right. I got the pick two/panera duet with a grilled cheese, tomato soup, and a French bag side. Everything was right that time, no complaints. About a week later I go through the drive thru again, asking for the same thing. I realized when I got home that I had no French bag side and none of the bread cubes that came with the soup. I shook it off, thinking it was just a one time order inaccuracy. A few days later I got again, being the Panera addict I am. Same thing happened, no French bag side, and none of the bread cubes. Started getting frustrated at that point, but shook it off because I know how hard the fast food industry can be with consistent order accuracies. Today, about a month after that second situation, the service was better, the employee over the speaker was actually nice. I made sure this time (in case I was ordering wrong) to watch him but my order on the screen, everything was right. I get home and same thing, three whole consecutive times. This time I didn’t even ask for the bread side because I just had a feeling it wasn’t gonna be in there anyways, so why bother? He charged me for one anyways, still didn’t even put it in the bag. I didn’t even ask for one. I even donated an extra 50 cents to the donation thing or something, still went out with the same incorrect order. I’m better off going to a location 20 minutes the other way from home, as long as the order is correct. This staff can’t do anything correct it seems like. Those who do, respect to them, they probably go unnoticed. Never coming here again.
Atmosphere: 2
Food: 2
Service: 1
Slow service and long wait time due to a language barrier.
The food doesn’t taste good anymore. The portions are very small, much smaller than the past. The dining area is not clean.
Atmosphere: 1
Food: 1
Service: 1
People were very nice on the store. Standard panera good salads and sandwiches. The barbeque chicken and strawberry salad are excellent!
The quality of the food is excellent, fresh and very rich of excellent quality, the place is very nice, clean and highly recommended.
Restaurantji Recommends
Every time I come here, the service is slow. Things are missing, my order takes forever, and the food is like hospital food, with no taste.
Im part of the sip club, and that's the only thing that keeps me coming back. Is the drinks.
Bathrooms were clean but nothing else was good. Why are Panera’s typically out of COFFEE!?!?!
Friendly staff. Great service! :)
Love there chicken sandwich the one with corn inside
Great food
Atmosphere: 4
Food: 4
Service: 3
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