Papa Johns Pizza
7321 W 151st St, Overland Park
(913) 814-0101
Recent Reviews
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I love Papa John's pizza, I keep ordering it, kids love it. It just feels like the ingredients have changed a bit. Meaning the dough taste and sauce taste
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza, Cheesesticks
Worst service they don't care of people
All workers who work there are very rude to people
Atmosphere: 1
Food: 1
Service: 1
The worst Papa John's store in all of OP very very rude espe if you are a dasher, don't even try speaking with the employees they will not even respond and if asked for an update they literally ask their dashers to LEAVE the store after waiting for 40 mins
Atmosphere: 1
Food: 1
Service: 1
The pizza is good and the staff in the store are fine. The delivery system is abysmal. Only about half the time they will actually deliver the pizza on time. Usually, it’s 30-60 minutes late because they’ve switched to DoorDash or have only one driver.
Food: 4
Service: 1
Customer service sucks.
Atmosphere: 1
Food: 1
Service: 1
Staff are too rude
Service: 1
Jordan was awesome and able to accommodate 50 pizzas the next day for an event. He was understaffed but was able to get it done!
Atmosphere: 5
Food: 5
Service: 5
Rude horrible staff. Waited more than 30 minutes after they said pizza was done. Sassy lady once we asked for a discount for the humongous long wait had the audacity guys to look at me and say no like the wicked witch from Wizard of Oz and strut off like she was a baddie. Red head lady.
Atmosphere: 1
Food: 1
Service: 1
This Pizza is so much better than the Hut next door and they dont even charge for cheese and pepper flakes. It also took only 10 minutes for carryout.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for years and the pizza is always great. The quality has been very consistent (I've never seen anything like the negative reviews here, which is suspicious). I trust this kitchen more than most pizza places because the kitchen is open and you can see how clean and organized everything is. The staff are always very kind and helpful. Even tonight when the incoming orders overwhelmed the kitchen and waits got pretty long (it happens), the young lady at the front was incredibly calm and kind despite people taking out their anger on her. They clearly weren't expecting the huge influx of orders, but every staff member was focused and efficiently getting the job done; it wasn't chaotic at all. I don't know what's going on with some if these negative reviews, because every experience for me (food and service) has been excellent for over a decade, and I'm quite picky about food quality and consistency. Never burnt, never undercooked, cheese & sauce consistent each time, and surprisingly they've never messed up my toppings. Shout out to the staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They don't pay attention to walk in customers.
Atmosphere: 2
Food: 4
Service: 1
rude and disgusting behavior from the staff member
I asked “can I get seasonings please”
she walked away and screamed at me no
When i spoke to the manager he said sorry we short on staff
NO excuses to talk like that to customers or to anyone
Service: 1
The manager has horrible customer relations skills! I would avoid this place like the plague!
Atmosphere: 1
Food: 2
Service: 1
Employees are terrible and they are very rude.
Atmosphere: 1
Food: 3
Service: 1
Short staffed on a chiefs Sunday but they were still churning out the orders! Love this location.
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