I was extremely disappointed with my experience. The staff came across as arrogant and unnecessarily rude throughout my visit, which made the whole interaction uncomfortable. The lady manager, in particular, spoke in a dismissive and unprofessional tone that felt completely uncalled for. I expect basic courtesy when I’m a customer, and this place failed to deliver it.
Dennis Chanay
This location is always complete chaos with insane wait times. Every other papa John’s in the metro is better.
Atmosphere: 1
Food: 1
Service: 1
Zachary Dixon
order was on the shelf ready for me to pick up i asked for my order that was on the shelf and the manager told me to wait. like just hand me the order my gosh
Atmosphere: 1
Food: 1
Service: 1
Gopi J
I don't know why, but this particular location has always delays for my order or any kind of order for that matter.. i never faced this issue with any other locations
Food: 1
Service: 1
Rezki Bachir
Not good service
Atmosphere: 1
Food: 1
Service: 1
Jared Thompson
It's my daughter's birthday party and we have no pizza. Even after ordering hours ahead of time. Cancelled the order and will never order Papa John's ever again. Which imo is sad because my whole family loves papa johns.
Atmosphere: 1
Food: 1
Service: 1
Kratos
This papa john’s built like a waiting room in hell 💀 and the snow bunny think she’s the main character while we rot for 2 hrs
Atmosphere: 1
Food: 1
Service: 1
Saif Habib
pick up my pizza, but it was burnt and not made correctly. When I asked the cashier to check my order, she refused to admit the mistake, blamed me, and yelled that I placed it wrong. She then threw the pizza in the trash and said they wouldn’t refund or remake it unless I admitted fault. When I asked for a manager, I was told “we’re all managers” and was threatened with police if I didn’t leave. This was unprofessional and unacceptable. This location should be closed
We’ve tried this Papa John’s twice. Both times were awful experiences. Way understaffed… one order we finally had to cancel because it was two hours late, and the other is over an hour late and we’re still waiting. Both ordered, we ordered ahead, which didn’t change the outcome at all.
Atmosphere: 1
Food: 1
Service: 1
Audrey
She said it would take 7-17 minutes but I had to wait 25 to get my order. The sauce was super watered down and the pizza was so soggy it was inedible.
Atmosphere: 1
Food: 1
Service: 1
Ghazala Malik
It was very busy on a Friday night the line was out the door. I had an online order and my order came out exactly when I ordered it for. I would suggest you order online. The staff is crazy busy and don't have time to answer calls.
Atmosphere: 3
Food: 4
Service: 4
Jason Simmons
Quick and easy!
Atmosphere: 5
Food: 5
Service: 5
Marria Coerrtz
Wow, the staff here must have taken advanced courses in rudeness and disrespect. Their talent for treating people of color and delivery drivers poorly is truly unmatched. Clearly, customer service training just isn’t their thing maybe basic decency wasn’t on the syllabus either. No wonder this is the only place that would hire them; with that attitude, it’s hard to imagine anyone else would.
I was extremely disappointed with my experience. The staff came across as arrogant and unnecessarily rude throughout my visit, which made the whole interaction uncomfortable. The lady manager, in particular, spoke in a dismissive and unprofessional tone that felt completely uncalled for. I expect basic courtesy when I’m a customer, and this place failed to deliver it.
This location is always complete chaos with insane wait times. Every other papa John’s in the metro is better.
Atmosphere: 1
Food: 1
Service: 1
order was on the shelf ready for me to pick up i asked for my order that was on the shelf and the manager told me to wait. like just hand me the order my gosh
Atmosphere: 1
Food: 1
Service: 1
I don't know why, but this particular location has always delays for my order or any kind of order for that matter.. i never faced this issue with any other locations
Food: 1
Service: 1
Not good service
Atmosphere: 1
Food: 1
Service: 1
It's my daughter's birthday party and we have no pizza. Even after ordering hours ahead of time. Cancelled the order and will never order Papa John's ever again. Which imo is sad because my whole family loves papa johns.
Atmosphere: 1
Food: 1
Service: 1
This papa john’s built like a waiting room in hell 💀 and the snow bunny think she’s the main character while we rot for 2 hrs
Atmosphere: 1
Food: 1
Service: 1
pick up my pizza, but it was burnt and not made correctly. When I asked the cashier to check my order, she refused to admit the mistake, blamed me, and yelled that I placed it wrong. She then threw the pizza in the trash and said they wouldn’t refund or remake it unless I admitted fault.
When I asked for a manager, I was told “we’re all managers” and was threatened with police if I didn’t leave. This was unprofessional and unacceptable.
This location should be closed
Atmosphere: 1
Food: 1
Service: 1
Late late late
Atmosphere: 1
Food: 1
Service: 1
Very very late ………
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We’ve tried this Papa John’s twice. Both times were awful experiences. Way understaffed… one order we finally had to cancel because it was two hours late, and the other is over an hour late and we’re still waiting. Both ordered, we ordered ahead, which didn’t change the outcome at all.
Atmosphere: 1
Food: 1
Service: 1
She said it would take 7-17 minutes but I had to wait 25 to get my order. The sauce was super watered down and the pizza was so soggy it was inedible.
Atmosphere: 1
Food: 1
Service: 1
It was very busy on a Friday night the line was out the door. I had an online order and my order came out exactly when I ordered it for. I would suggest you order online. The staff is crazy busy and don't have time to answer calls.
Atmosphere: 3
Food: 4
Service: 4
Quick and easy!
Atmosphere: 5
Food: 5
Service: 5
Wow, the staff here must have taken advanced courses in rudeness and disrespect. Their talent for treating people of color and delivery drivers poorly is truly unmatched. Clearly, customer service training just isn’t their thing maybe basic decency wasn’t on the syllabus either. No wonder this is the only place that would hire them; with that attitude, it’s hard to imagine anyone else would.
Atmosphere: 1
Food: 1
Service: 1
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