Pizza Hut
7620 Metcalf Ave Ste. J, Overland Park
(913) 381-8395
Recent Reviews
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The only reason I'm giving 2 stars is because the wings are amazing. But everytime I order a pizza at this location, it is DRY, today I decided maybe if I order it with extra sauce it might be good! WRONG, the employee even told me that she herself had made the pizza and she put extra sauce on it. She lied!
Don't order pizza at this "PIZZA" hut. I recommend only ordering wings at this "PIZZA" hut.
Atmosphere: 2
Food: 2
Service: 2
My go-to location. Staff is always friendly, and my order is never wrong. When I make a mistake (like putting the wrong pick-up time or forgetting to order extra sauces), they always fix it without making me feel like an inconvenience. The store is always clean and everyone always seem to be having a good time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
I ordered a large pan pizza. It was awesome. The pizza was fresh, well-made, and delicious. And when I came to pick it up, Amber was fantastic. She has the perfect personality for customer service - kind and polite, down to earth, and makes you feel right at home. I'll be ordering a lot more pizzas from this location because of Amber.
Atmosphere: 5
Food: 5
Service: 5
Didn’t know delivery would be via DoorDash. Would’ve never done it because DoorDash is the absolute worst! Of course the driver wouldn’t answer their phone and I kept getting text that they couldn’t find me and would leave it in a safe place. After walking around finally found them and they were carrying pizza straight up and down. Now you can imagine how the pizza looked when we got it. Besides those issues it was cold not even close to warm and it was less than 8 minutes from the time the driver picked it up till I got it. Never again! Massive waste of money!
Food: 2
Service: 2
Came to pick up a pizza with a couple of friends after graduation and amber was sweet! Food was good and pick up was very quick and easy.
Food: 5
Service: 5
Order was wrong and the food quality was the worst I've had from a Pizza Hut.
Atmosphere: 1
Food: 1
Service: 2
Nothing special, just a pizza delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Had a great experience. And Dawn in particular gave amazing service I can’t speak highly enough about her. I’ll definitely be back!
Great service only problem when I ask for well done it doesn't happen ecery
Atmosphere: 2
Food: 4
Service: 5
Very delicious pizza ? and fast and the lady very friendly, I recommend this pizza place on Metcalf and 76th.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Slowest pizza hut in town.
Atmosphere: 3
Food: 3
Service: 1
We ordered at 6:00, got a text that said our order would be delivered at 7:04, we got our order at 8:00. The delivery driver yelled at me from the street and said that we owed him cash for the order and we had to call Uber about payment, but the order had already been deducted from our account. After many phone calls and many hang ups we were told that we would get credit for half which has not shown up in our account. Not happy with Pizza Hut!
Service: 1
The pizza at this Pizza Hut location, 7620 Metcalf, is perfect everytime!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pan Pizza
Once again something was wrong with our order.Our previous order was stolen by the Door dash delivery driver. We were told that, that order would be discounted and still was not. We paid two delivery fees plus a tip to the driver that eventually delivered our order. Then after all of that or next order was delivered, missing part of our order. When immediately calling about the mistake with our order we were told to call back tomorrow and talk with the manager. I don't think we will be ordering again from Pizza Hut!
First they forgot our pizza in our online delivery order, then they refunded us so we had to go to the store to order it, then they made us wait longer than we were supposed to and were making orders behind us before us. All around a really annoying experience.
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