Starbucks

10201 W 75th St, Overland Park
(913) 962-1874

Recent Reviews

Cory Pratt

Pour overs don’t exist here.Ordered a pour over and received burnt drip coffee. Just another day at this location. Plenty of staff but this menu item continues to baffle the folks here.

Service: 1

Yves Christoph Kunz

Yummy coffe and good take away snacks

Food: 4

Service: 4

Juanita J.

Great service, but ALWAYS busy!!!

Atmosphere: 5

Food: 5

Service: 5

Vanessa vorachack

The workers at this location is rude! If they don’t like their job get a new one!!

Atmosphere: 2

Food: 4

Service: 2

Rachinda Anfinson

They always take forever to make a drink

Shelby Pusateri

Terrible customer service. If you don’t like your job, get a new one.

Anita Winter

The last 3 times in the last 2 weeks the service has went way down. I place my order on the app (5 minutes ahead like I have for 1 year). I thought the app helped the baristas know what’s coming INSTEAD of just pulling through and ordering at the drive thru. Each time I get up to the window, I am rudely told that they needed more time, pull around. Please explain to me what the preferred method of ordering from this store is. It’s odd because they protest because they are so mistreated by a fabulous company mind you, they cause a traffic nightmares because they can and yet they still find time to upset people like they are serving gold to the poor. I spend a lot of cash here, tip a bucks every time and so does my large staff. I love Starbucks and the dudes at this store but the new manager and the girls at this location need to go. They act entitled like they are the only one saving lives. Lastly, they are not representing the American nor Starbucks brand of kindness. Sad.

Service: 2

Reese Woods

For being super busy, it was a great experience. Super nice employees and great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Frappaccino, Mocha Cookie Crumble Frappuccino

Beth E. Luciano

Tree lined drive thru, or walk up window service only. Fairly quick, service, and pleasant employees. Small and sits back from the road. Enjoyed the peppermint mocha!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich

Meg Peterson

Drive thru only.Our food came out fast and hot but our drinks were wrong. My husband got a caramel macchiato and he said it only tastes like hot milk and I got a mocha cookie crumble and it only tastes like watered down coffee. No cookie bits or chocolate. We were already on the highway but just be careful and check your drinks before you pull away!!

Atmosphere: 3

Food: 1

Service: 3

Chris Brown-DeMoreno

One of the preferable Starbucks I regularly visit. The usual friendly baristas but with predictably fast service. I never worry about running late when I stop here regardless of the line.

Atmosphere: 5

Food: 5

Service: 5

Erika Tunning

Insanely slow. Super busy. Waited well over 20 minutes beyond the app's projected time for two sandwiches and a green tea.

Darren E

Ok, ok, we got the message!! 6:25 on a Friday night and you didn’t want any customers there while you started your close. All 3 of you were yelling over each other and I swear you dropped every piece of metal on the floor at least twice. Who was the male barista? Why did I feel like I was having a beverage in his mom’s basement living room rather than in a public space? Read the room folks. We didn’t come there to listen to you, but instead visit with each other. I guess if this is where the service industry is headed, more of your customers will be staying home.

Atmosphere: 1

Food: 4

Service: 3

R madje

After years of consistently ordering Americano from Starbucks, I must express my first negative encounter with their Americano drink. Initially, I noticed that my cup arrived dirty and nearly half of the coffee had already spilled. Intriguingly, the taste of the coffee was surprisingly terrible. Undoubtedly, this has been my worst experience to date with Starbucks.

Atmosphere: 2

Food: 1

Service: 1

Karen G. Escamilla

Excellent service guy at the drive through was a sweetheart!

Food: 5

Service: 5

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