Hi! This is a HUGE shout-out to Shanon AND Brad. I had the immense pleasure of being g served by both Shanon and Brad. They are amazing at their job and this was definitely the BEST SERVICE EVER received at a Subway. They made great suggestions and even took the time to talk and just ask me how my day was and THAT IS THE EPITOMY of what customer service SHOULD BE. I highly recommend this location to everyone in the area. The store was clean, well maintained and I couldn't be happier. If you like SUBWAY you are going to LOVE this location. Way to Go Shanon and Brad. I will only go to this Store #25536 in Overland Park. Hands-down, the kindest staff ever!
Ana Andrade
I ordered with doordash and the sandwich was delicious, everything looked fresh, and just like I wanted it. Thanks
Akshharaa
Worst customer service every time
Sai vardhan Goud
Rude employee
Todd Jadlow
Ok so I just did the BOGO and nothing was comparable to a normal single sandwich. It had very little meat on it and everything tasted old nothing was not fresh . Stay away from this store. They are doing things to cutout the specials to continue to make margins but the sandwiches were extremely bad. Disappointed they are trying to juke the public the way they just did.
Merina Rajkarnikar
Subway bread size has shrinked.
SkyHigh
The employee in this subway is very unprofessional, one time about a month ago, I went in to order chicken teriyaki but it wasn't prepared, he just put plain chicken then squeezed the sauce on it which made it taste terrible, I asked him "why is it not prepped? because every other subway I go to has it already prepped every time" he replied very rudely and unprofessionally with "this is how we always do it". I asked him to get his manager, he claimed that he was the manager. Anyways I kept going back to this location at different times and everything was ok, but today, after about a month of the first unprofessional treatment, i went in to order the same order, I asked if the chicken was prepped, he said yes, he put it inside of the oven to toast it, he turned around towards me and said " that time when you came it was too late that's why it wasn't prepped" then all of a sudden he continued "that's when you yelled at me". I don't know why he had to mention that first interaction, I completely forgot about it, then I told him "I didn't yell at you, you were unprofessional" he went ahead and said " yes you did yell, we don't serve people who disrespect us" I said to him " I didn't disrespect you, you were unprofessional" he replied with "if you think that I'm unprofessional then leave". He had already pulled the sandwich out of the oven but I went ahead and left, I went back in and asked him if they have a corporate phone number, he said " we don't but you can figure it out" . I'm never going back to this location again. It's the one on 135th and Metcalf, next to Wing Stop. The employee is the one on the right looking very rudely at me in the photo.
Summer Barton
Asked for my sandwich to be to be toasted and it was still ice cold when I opened it. They also only put the olives I asked for on 3 quarters of the sandwich leaving 3+ inches of the sandwich without olives.
Food: 2
Service: 2
Andrew Foley
Second time subs were supposed to be toasted neither one was. Who eats ice cold Philly subs
Well, rude staff, not customer friendly at all, I personally felt the staff a bit of bias towards us as compared to others, but I wouldn't want to use the R word but for sure they were biased,
Atmosphere: 2
Food: 3
Service: 1
danielle abelson
The young gentlemen serving us were so kind and made our meal quite fast! We will def be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub
Andrade Santibanez
very bad service from employees??????
Atmosphere: 1
Food: 3
Service: 1
Japat
Quick and tasty subway. I like here they accept coupons I get into my postbox.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey Footlong Regular Sub
Furu Ambam
Saturday 6/17, 9:36 pm... the lone employee in the restaurant, very bluntly told me and my entire family that he was putting up the Meatballs and tuna. And that they were no longer available for sale. I asked 'why?', the employee then told me he was closing. I then said 'do you not close at 10pm?', he replied 'yes' then I asked why is it not for sale? He then told me he is pre- closing (not to mention ALL the chairs were put up, very inviting). As a food service worker, I know you do not pre-close the line with guests still in line!!! I said you close at 10 though? He said he starts to close at 9, and tuna and meatball are pulled at 9:30. We left... My three girls only wanted meatball. They were still hot, a full pan, I seen them!!! My man had no remorse, and frankly didn't care. I'm pretty sure he was happy he didn't have to serve us. This was sad, really sad....
Hi! This is a HUGE shout-out to Shanon AND Brad. I had the immense pleasure of being g served by both Shanon and Brad. They are amazing at their job and this was definitely the BEST SERVICE EVER received at a Subway. They made great suggestions and even took the time to talk and just ask me how my day was and THAT IS THE EPITOMY of what customer service SHOULD BE. I highly recommend this location to everyone in the area. The store was clean, well maintained and I couldn't be happier. If you like SUBWAY you are going to LOVE this location. Way to Go Shanon and Brad. I will only go to this Store #25536 in Overland Park. Hands-down, the kindest staff ever!
I ordered with doordash and the sandwich was delicious, everything looked fresh, and just like I wanted it. Thanks
Worst customer service every time
Rude employee
Ok so I just did the BOGO and nothing was comparable to a normal single sandwich. It had very little meat on it and everything tasted old nothing was not fresh . Stay away from this store. They are doing things to cutout the specials to continue to make margins but the sandwiches were extremely bad. Disappointed they are trying to juke the public the way they just did.
Subway bread size has shrinked.
The employee in this subway is very unprofessional, one time about a month ago, I went in to order chicken teriyaki but it wasn't prepared, he just put plain chicken then squeezed the sauce on it which made it taste terrible, I asked him "why is it not prepped? because every other subway I go to has it already prepped every time" he replied very rudely and unprofessionally with "this is how we always do it". I asked him to get his manager, he claimed that he was the manager. Anyways I kept going back to this location at different times and everything was ok, but today, after about a month of the first unprofessional treatment, i went in to order the same order, I asked if the chicken was prepped, he said yes, he put it inside of the oven to toast it, he turned around towards me and said " that time when you came it was too late that's why it wasn't prepped" then all of a sudden he continued "that's when you yelled at me". I don't know why he had to mention that first interaction, I completely forgot about it, then I told him "I didn't yell at you, you were unprofessional" he went ahead and said " yes you did yell, we don't serve people who disrespect us" I said to him " I didn't disrespect you, you were unprofessional" he replied with "if you think that I'm unprofessional then leave". He had already pulled the sandwich out of the oven but I went ahead and left, I went back in and asked him if they have a corporate phone number, he said " we don't but you can figure it out" . I'm never going back to this location again. It's the one on 135th and Metcalf, next to Wing Stop. The employee is the one on the right looking very rudely at me in the photo.
Asked for my sandwich to be to be toasted and it was still ice cold when I opened it. They also only put the olives I asked for on 3 quarters of the sandwich leaving 3+ inches of the sandwich without olives.
Food: 2
Service: 2
Second time subs were supposed to be toasted neither one was. Who eats ice cold Philly subs
Atmosphere: 4
Food: 1
Service: 4
Rude staff
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Well, rude staff, not customer friendly at all, I personally felt the staff a bit of bias towards us as compared to others, but I wouldn't want to use the R word but for sure they were biased,
Atmosphere: 2
Food: 3
Service: 1
The young gentlemen serving us were so kind and made our meal quite fast! We will def be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken & Bacon Ranch Footlong Regular Sub
very bad service from employees??????
Atmosphere: 1
Food: 3
Service: 1
Quick and tasty subway. I like here they accept coupons I get into my postbox.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey Footlong Regular Sub
Saturday 6/17, 9:36 pm... the lone employee in the restaurant, very bluntly told me and my entire family that he was putting up the Meatballs and tuna. And that they were no longer available for sale. I asked 'why?', the employee then told me he was closing. I then said 'do you not close at 10pm?', he replied 'yes' then I asked why is it not for sale? He then told me he is pre- closing (not to mention ALL the chairs were put up, very inviting). As a food service worker, I know you do not pre-close the line with guests still in line!!! I said you close at 10 though? He said he starts to close at 9, and tuna and meatball are pulled at 9:30. We left... My three girls only wanted meatball. They were still hot, a full pan, I seen them!!! My man had no remorse, and frankly didn't care. I'm pretty sure he was happy he didn't have to serve us. This was sad, really sad....
Atmosphere: 1
Food: 1
Service: 1
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