Taco Bell
15881 Metcalf Ave, Overland Park
(913) 730-2123
Recent Reviews
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Not bad for fast food.
Atmosphere: 4
Food: 4
Service: 4
Details about my experience...
It was everything I expected. Still trying to acclimate to the price changes at pretty much every food franchise. Reasonable cost for the chow expected. They could I improve their value menu though. Can't justify rising prices on potatoes, beans, and rice however. Its an abundant source of crops - just ask Frito lay lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Quesadilla, Crunchwrap Supreme, Black Bean Crunchwrap Supreme, Chicken Quesadilla, Cheese Quesadilla, Burrito Supreme Combo, Spicy Ranch, Nachos Bellgrande, Cantina Chicken Quesadilla, Cheesy Toasted Breakfast Burrito Sausage, Veggie Bowl
Needs major improvement at every level. Whoever owns this place does not care about the product they sell.
Atmosphere: 1
Food: 1
Service: 1
Had a taco supreme. Ate 3/4 of the way thru the taco before any meat?About a teaspoon of meat in it. Won't be going back.
Food: 1
Service: 4
Excellent drive through staff. Friendly cashier.
Food: 5
Service: 5
Every time I get a drink from here they overfill it and it spills EVERY. SINGLE. TIME. I ordered a chicken quesadilla and look at how much of this is filled. What are they even doing? Not even half of this has the contents. What a waste of money. I’ll just drive down the street to the other location since I’ve never had problems there.
Atmosphere: 1
Food: 1
Service: 1
Slow service - it’s normal for this location. Except, the reason that prompt this review is the watered-down sodas there! I thought they handed me a large tea, instead of Dr Pepper!
The food is not served fresh - the shells are soggy from setting too long & the tortillas are dried out at the ends from same reason. They are not recycling the food for freshness and over preparing food to set there.
Corporate needs to visit this location and train management and get the quality of food & refreshments up to standards!
Or close it down until it does!
Seems like they are trying to cut quality for immediate monetary reasons, not longevity reasons!
Food: 1
Service: 2
Not great. Run by foreign people that don't care
Overall a very solid and quick taco bell
Atmosphere: 5
Food: 4
Service: 4
This taco bell is actually pretty good… if you go dine in or drive thru. From what i read, the doordash orders hasn’t been going well at all.
But, since im only talking about my experience here, i wont let that deduct any stars.
Got the crunchwrap and chips with nacho cheese sauce. The crunchwrap was fresh out of the oven and everything was actually hot. If you’ve had experience with fast food before, having hot and fresh food from one is actually surprising.
Nacho cheese was like molten lava for 2 minutes, but it cooled down after that. Really good.
Staff were very friendly and brought us our hot food in 2 minutes.
Now, the downside. The self-order machine. The screens were all sticky and it was tedious to click on an item. Spent a good 10 minutes there…
So overall 4 stars. Why i didnt give 5 is because of the sticky machine.
Vegetarian options: I’m not a vegetarian, but all the items can be configured to get rid of the meat and cheese. I learned that around a year ago with the 151st location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Bean Crunchwrap Supreme, Cheese Quesadilla, Black Bean Chalupa Supreme, Nachos Bellgrande
Restaurantji Recommends
This taco bell is the WORST restraunt I've EVER been to. First they were so rude and told me that they were out of shells then another lady walked up and ordered and got her tacos with no problem so i went up and asked her about it and she said that she never told me that they were out then she threatend to call the cops. finaly she said I could order after 25 minutes of me arguing and when she finaly served it it looked like this. 1 star I would not eat here even if I hadnt ate for 3th weeks
Atmosphere: 1
Food: 1
Service: 1
Breakfast for retirees only???
Took my daughter to get a crunchwrap before school. The location doesn't open until 8am. This location operates in an area where many people leave for work well before 8am. Business plan doesn't make sense. The building is nice.
Atmosphere: 3
Service: 1
I went to a different Taco Bell with my online order and they refused the service and were telling me my order was at this location. Now that I’ve had an actual worker check it for me, I can now tell you that I originally had the right location. So I went to this store, and even though they couldn’t transfer to order, they took multiple steps to get me my food, even when they could’ve just told me to go back to the original store and that it wasn’t their problem. Out of all the Taco Bell locations within the area, this one will definitely be my #1 recommendation.
Atmosphere: 5
Food: 3
Service: 5
Person at drive thru was great. Food was perfect. Had to wait a little as it was 1am
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Steak Quesadilla, Chicken Quesadilla, Cheese Quesadilla, Nachos Bellgrande, Cheesy Bean & Rice Burrito
Ordered on 3/8/2024. I got my food DoorDash from this Taco Bell location. They totally screwed up my order!! I ordered 3 grillled cheese burritos. All I got was a soft shell burrito and hard tacos. I will never order from this location again. Taco Bell on College Blvd is 100 times better. DO NOT ORDER FROM DOORDASH AT THIS LOCATION! ?
Food: 2
Service: 1
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