The Cheesecake Factory

6675 W 119th St, Overland Park
(913) 451-6272

Recent Reviews

Christine Schmaltz

They were able to accommodate our party of 15

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake

Krissy Kline

We did pick up. Food was ready on time. Food was good.

Food: 5

Service: 4

Recommended dishes: Cheesecake

Andrew Edwards

Was a first time experience and was fun and goodParking: There so busy u will probably have to park at the strip mall across the street

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesecake

Desmond Saunders

We had to wait for an hour for them to have a gas leak in the kitchen and not get seated

Service: 1

Geeanna T.

We had a nice time during dinner there. The waitress and all the other serving staff were very friendly and helpful. They fixed anything that was a problem very quickly. I wasn't a fan of how fishy the crab wontons were, but the rest of the food was good. The ranch is very garlicky and tasted great. I would return to try other flavors of cheesecake; salted caramel is a good one.Kid-friendliness: They have a kids menu

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheesecake

Joester101

The service was very bad, got one water drank it and never got another refill for 2 hours! our server only cane to us 3 times 1:to get our drinks 2: order food 3: bring food.very disappointing for how much money im spending($200) for 4 people and this is what we get.The tables were very dirty and forks barely washed!!! but food was good

Atmosphere: 1

Food: 5

Service: 1

Sunmourn

Lovely place with nice folk but horrifyingly expensive for what you are ordering. I mean like crazy expensive.. the food is okay but my God a group of three with just a meal, one shared appetizer, and a single dessert.. plus the one drink each.. came out to 200 bucks and they want over 15% tips at that crazy price range. Save your money. Nothing on that menu is worth the price. If it was half the cost of even 2/3's the cost it might be okay for a rare visit.. but you are getting robbed other than that.

Atmosphere: 2

Food: 2

Service: 3

martin lopez

CCF as good as it gets. Super friendly staff

Atmosphere: 5

Food: 5

Service: 5

All T

The service and food quality at this particular location is always perfect. We've been coming here for years when we visit the area. Never been disappointed. Yes to the lettuce wraps@!!Vegetarian options: Avocado lettuce wrapsAvocado eggrollsMost entrees have a ceg option

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry, Cheesecake, Slice of Cheesecake

Lisa Poterbin

Loved everything just too expensive ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slice of Cheesecake

TEW

Food and service was great! The prices were just a bit much though.

Atmosphere: 5

Food: 5

Service: 5

John Emmanuel

Wonderful Asthetic and a Nice place for a delightful and quality food.

Atmosphere: 5

Food: 5

Service: 5

Jana Els

It's not that the food is bad, it just not exceptional. It's like when your friend who's a good cook makes something delicious for you at home. However, their cheesecake is always really good. I'm yet to try something I didn't love..The service was good, nothing out of the ordinary. Atmosphere felt very cold and business-like. Don't get me wrong, they try really hard to make the franchise look pretty, but it still feels ice cold.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cheesecake

Souvik Bhattacharjee

Went there to celebrate a friend’s birthday and another’s successful passing of a stage in their PhD program. We had crispy crabs and quesadillas for starters. The crab bites were great. For the main course, I had Louisiana Chicken Pasta, which was really good, not only in quality, but quantity too. And while we waited for our orders to be served, we were served freshly baked bread/butter, which I must say is a game changer. And finally, thanks to our waitress, for the first time in my 7 years in the US, someone has been able to split the bill properly (10 of us, some ordering alcohol, separate dishes for vegetarian and non-vegetarian folks, some ordering extra appetizers, some having desserts). And we had a cake with a candle for the birthday ?

Atmosphere: 4

Food: 4

Service: 4

teddy bear

I ordered a small meal for pickup. I arrived within my pickup time which was between 9:02 and 9:15pm. There was no one at the host desk when I arrived. There was however 5 people working at the counters on either side of me. All of them completely ignored me. They kept their heads down and avoided making any kind of eye contact. Two other people arrived to pickup food orders and when asked where to go were told to take a seat. Is my (our) time and money somehow worth less at the end of the night? Did I make a mistake choosing this location to get a late meal? Are all social norms and countries out the window after the dinner rush? Does the staff simply not care about customer service? I would love to know the answers to these questions as I am still standing in the lobby as I write this review. Additionally the phone has been ringing off the hook.. I guess the staff can't be bothered to answer that either.

Service: 1

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