Very disappointed!!! They don’t have their own online ordering system. They have a list of vendors they use to provide the online ordering service for pick up and delivery. I chose Door Dash, placed my order, and waited the estimated time to get my order. They couldn’t find my order Sunday 3/2/25 around 6:30 PM. The woman making pizzas said they decided to turn the Door Dash system off because the light was constantly flashing. However that doesn’t disable the ability for a customer to order. The place was a mess like they had a food fight. Two of the employees were simply going in circles pretending to be busy. They were asking each other for customer names associated with pizzas that were sitting around on the counters and they said I don’t know several times. Several other people were waiting nearby for their orders. One of them left upset before me. This visit is my last. I still have a pending Door Dash charge on my card three days later. Waldo and Door Dash do not have an option to cancel an order. Cosentino's needs to terminate their contract with Waldo and replace them with someone that understands how to manage a business and satisfy customers.
Brian P
We did the express delivery via Uber Eats. We aren’t sure what kind of pizza they sent us, but it’s definitely not the Waldo recipe. Bland, seems like salt was missing in the dough, and all the ingredients tasted subpar compared to what we are used to from Waldo. We’ve eaten at the original Waldo location for over 20 years, and the pizza has never tasted like this. Different cheese, different beef (seasoning was off), and even the sauce tastes different. We aren’t sure what happened, but we will not be ordering from this location again. I’ll drive over to the original location to do pick up before I do that. I did call the main Waldo location about the express location, and they said the recipes should be the same, but they are definitely not.
JEFFREY LEHANE
This place is a sign of the times. Bad service. Bad food . Lots of disappointment. Spent a ridiculous amount of time sitting . First waiting for a table , then waiting for a drink, then waiting for my food. Server was busy seems like I was completely invisible. Should have brought my red stapler with me. Oh and served me the wrong beer.
Zach S.
Was very glad to see that one of our favorite pizza places from living in the city was now in Overland Park. We really do enjoy their Margarita Pizza and choice cut. Tastes just like the waldo location.
Whitney Vasquez
We order here frequently and have never had a bad experience or undercooked pizza. The staff is always very friendly and the pizza is always ready to be picked up at the given time. If you are considering trying it, you should. People will always find something to complain about and can't wait to post it in a review. Their pizza is great.
Atmosphere: 5
Food: 5
Service: 5
Suzie Eads
Got there 750. Waited my turn ordered pizza. Took out the money to pay. The dude behind the counter said oh it's after 8 we're closed. Why didn't you tell me that before I ordered?
Atmosphere: 5
Food: 1
Service: 1
elizabeth canfield
Raw mushy dough. This is the second time. It looks like it's cooked on top and the edges, but 1 inch in is raw. And it has a sour smell? I'm done with Waldo pizza. Just went in the trash.
Food: 1
philip boyer
Completely different product than the Waldo restaurant. Not bad, but certainly not the best pizza in Kansas City. Probably won't get it again.
Atmosphere: 3
Food: 3
Service: 4
Jason Brose
Located in the Bluhawk Cosentino's, it's just as good as the original, but with better parking, albeit limited weekday hours (late afternoons and evenings). You can eat in if you really want to, but this place is more designed with takeout in mind.
Vegetarian options: Full vegan menu available. With both, they do warn that some stricter practices of avoiding cross-contamination may be difficult to implement at this location.
Always on time and great service. Pizza is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hawaiian, Choice Cut, Italian Sub, Cheese Crust
E U
Very good, nice option for south OP.
Atmosphere: 4
Food: 5
Service: 5
Eric U
Very good, nice option for south OP.
Atmosphere: 4
Food: 5
Service: 5
Trecia Gonzaga
I called told the person who answer the phone that the pizza was undercooked. As you can see in the photo that the dough was not fully done. The way he responded with "what do you want me to do about it" baffles me, he was very rude. At first I wanted it replaced becauae it was suppose to be my lunch for my 13 hour shifts. I had no way of getting it replaced because they closed at 8 and I didn't get off work til 9:30. After telling him that he responded again" so what do you want me to do about it" I asked for a refund and he well you need to contact door dash. I did and got my refund. Not long after they try to call me. I didn't answer so they texted telling me they were willing to replace it and they will take it to me. I declined. Not once but twice because one I didn't really Appreciate the customer service I got. Two I ended up with diarrhea after eating the raw dough. So I avoided the whole thing and just decided that this was my first and last visit. I also work in customer service and that guy has no customer service. I was nice about the situation after paying $30 bucks for a personal size pizza not even a large. But he had the f**k you and dont really care attitude. So I took my full refund and learned to never go back.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Risler
Kudos to the owners and the staff for giving the folks with diet restrictions awesome delicious options!
Vegetarian options: As a vegan, it’s often a challenge to find a pizza that offers both taste and the right texture, but Waldo’s vegan cheeseburger pizza nails it! It showcased the culinary possibilities of plant-based ingredients without compromising on flavor. The balance of the different elements was exceptional, creating a memorable and enjoyable eating experience.
Excellent customer service...
Very disappointed!!! They don’t have their own online ordering system. They have a list of vendors they use to provide the online ordering service for pick up and delivery. I chose Door Dash, placed my order, and waited the estimated time to get my order. They couldn’t find my order Sunday 3/2/25 around 6:30 PM. The woman making pizzas said they decided to turn the Door Dash system off because the light was constantly flashing. However that doesn’t disable the ability for a customer to order.
The place was a mess like they had a food fight. Two of the employees were simply going in circles pretending to be busy. They were asking each other for customer names associated with pizzas that were sitting around on the counters and they said I don’t know several times. Several other people were waiting nearby for their orders. One of them left upset before me. This visit is my last. I still have a pending Door Dash charge on my card three days later. Waldo and Door Dash do not have an option to cancel an order. Cosentino's needs to terminate their contract with Waldo and replace them with someone that understands how to manage a business and satisfy customers.
We did the express delivery via Uber Eats. We aren’t sure what kind of pizza they sent us, but it’s definitely not the Waldo recipe. Bland, seems like salt was missing in the dough, and all the ingredients tasted subpar compared to what we are used to from Waldo. We’ve eaten at the original Waldo location for over 20 years, and the pizza has never tasted like this. Different cheese, different beef (seasoning was off), and even the sauce tastes different. We aren’t sure what happened, but we will not be ordering from this location again. I’ll drive over to the original location to do pick up before I do that. I did call the main Waldo location about the express location, and they said the recipes should be the same, but they are definitely not.
This place is a sign of the times. Bad service. Bad food . Lots of disappointment. Spent a ridiculous amount of time sitting . First waiting for a table , then waiting for a drink, then waiting for my food. Server was busy seems like I was completely invisible. Should have brought my red stapler with me. Oh and served me the wrong beer.
Was very glad to see that one of our favorite pizza places from living in the city was now in Overland Park. We really do enjoy their Margarita Pizza and choice cut. Tastes just like the waldo location.
We order here frequently and have never had a bad experience or undercooked pizza. The staff is always very friendly and the pizza is always ready to be picked up at the given time. If you are considering trying it, you should. People will always find something to complain about and can't wait to post it in a review. Their pizza is great.
Atmosphere: 5
Food: 5
Service: 5
Got there 750. Waited my turn ordered pizza. Took out the money to pay. The dude behind the counter said oh it's after 8 we're closed. Why didn't you tell me that before I ordered?
Atmosphere: 5
Food: 1
Service: 1
Raw mushy dough. This is the second time. It looks like it's cooked on top and the edges, but 1 inch in is raw. And it has a sour smell? I'm done with Waldo pizza. Just went in the trash.
Food: 1
Completely different product than the Waldo restaurant. Not bad, but certainly not the best pizza in Kansas City. Probably won't get it again.
Atmosphere: 3
Food: 3
Service: 4
Located in the Bluhawk Cosentino's, it's just as good as the original, but with better parking, albeit limited weekday hours (late afternoons and evenings). You can eat in if you really want to, but this place is more designed with takeout in mind.
Vegetarian options: Full vegan menu available. With both, they do warn that some stricter practices of avoiding cross-contamination may be difficult to implement at this location.
Dietary restrictions: Gluten-free menu available.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Always on time and great service. Pizza is awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hawaiian, Choice Cut, Italian Sub, Cheese Crust
Very good, nice option for south OP.
Atmosphere: 4
Food: 5
Service: 5
Very good, nice option for south OP.
Atmosphere: 4
Food: 5
Service: 5
I called told the person who answer the phone that the pizza was undercooked. As you can see in the photo that the dough was not fully done. The way he responded with "what do you want me to do about it" baffles me, he was very rude. At first I wanted it replaced becauae it was suppose to be my lunch for my 13 hour shifts. I had no way of getting it replaced because they closed at 8 and I didn't get off work til 9:30. After telling him that he responded again" so what do you want me to do about it" I asked for a refund and he well you need to contact door dash. I did and got my refund. Not long after they try to call me. I didn't answer so they texted telling me they were willing to replace it and they will take it to me. I declined. Not once but twice because one I didn't really Appreciate the customer service I got. Two I ended up with diarrhea after eating the raw dough. So I avoided the whole thing and just decided that this was my first and last visit. I also work in customer service and that guy has no customer service. I was nice about the situation after paying $30 bucks for a personal size pizza not even a large. But he had the f**k you and dont really care attitude. So I took my full refund and learned to never go back.
Atmosphere: 1
Food: 1
Service: 1
Kudos to the owners and the staff for giving the folks with diet restrictions awesome delicious options!
Vegetarian options: As a vegan, it’s often a challenge to find a pizza that offers both taste and the right texture, but Waldo’s vegan cheeseburger pizza nails it! It showcased the culinary possibilities of plant-based ingredients without compromising on flavor. The balance of the different elements was exceptional, creating a memorable and enjoyable eating experience.
Food: 5
Recommended dishes: Vegan Cheeseburger
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