Actually got hot and fresh burgers and fries from here today. Everyone was pleased with their meal! Yay! Only bad thing today was the extremely long wait due to the car ahead of us. It appeared the line was moving reasonably fast (for a Whataburger) until the car ahead of us reached the window. I believe we sat behind that car for 10 minutes or more! And when the food was finally handed out the window to that car, it really didn't seem like a lot! One bag (not the giant plastic one they have). But Whataburger is famous for taking an extremely long time to get the food out. The joke in Texas is that they are busy slaughtering the cow for each order.
Food: 5
Service: 3
Recommended dishes: Whataburger
B Weyer
Im very disappointed in the service today and now I’m afraid to eat the food. I ordered in the app for curbside pick up asap. I placed the order at 0850. The Whataburger app indicated my order would be ready “8:53 -8:56”. I arrived to pick up my order at approx 8:54 and immediately notified them thru the app that I was in curbside #1 to pick up my order. At 9:02 no one had brought my order out so I phoned the restaurant. The person who answered said she was just making my drink and would bring my order right out. At 9:05 the staff finally brought my order out. The reason it was late was because they misplaced my order ticket. Hmmmm. Now, because they knew I was not happy about the delay and lateness I’m afraid to eat the food for fear they did something to it. The restaurant provided the time window the order would be ready (8:53 - 8:56). I arrived within that window and let them know I was there and where I was. The restaurant did not have my order ready by the time they had indicated. In fact they did not have it ready until 9 minutes after that. I am very disappointed in the service and cannot give 5 stars. I hope the customer service improves or I’ll need to go elsewhere.
Atmosphere: 3
Food: 4
Service: 1
Jessica Scherer
We were visiting from CA and went to this location twice and both times, Glen W showed us exceptional customer service. He was friendly and took extra effort to provide us with a wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
Brad Drotts
SLOW!!!!!
Atmosphere: 3
Food: 2
Service: 2
Dante Fox
Updated: Great place to grab a bite late at night.
Quality has gone up a ton, service is great. Although can be slow at times
Atmosphere: 5
Food: 5
Service: 5
Liz Blum
If you’re lucky enough to have Glen serve you, you’re in for a treat! Glen is the definition of customer service excellence. With a smile as big as Texas and energy that could power the drive-thru, he made our day brighter. His genuine friendliness make you feel like family. Whataburger is already great, but with Glen, it’s an experience. Five stars for Glen—he’s the real MVP!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, French Fries, Whataburger
Kimberly Goehring
First time at Whataburger as we are from South Dakota. Glen welcomed us when we came in. He ensured our order was accurate. He made my kids their shakes and let us try the new peppermint shake. The shakes were very good. Our food came out soon after and was very tasty. We are glad we decided to try Whataburger before our long trek home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Jeni Eggers
Food was awesome, and the service was beyond expectations!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Whataburger
Ron Miller
I’m glad Whataburger came to my area! I like the Whataburger with everything on it. There’s an older guy named Glen that works at this location. He will make sure you are well taken care of.
I just like the burgers and the fresh fries. The staff are always so cheerful and friendly. Also, I can get a burger at 8 AM which is always important for a night shift worker who doesn't want "breakfast" after a long 12 hour shift!!
Atmosphere: 5
Food: 5
Service: 5
Tanner Emerson
Wonderful as always. The quality of the food was great! You can't go wrong with Whataburger.
Atmosphere: 5
Food: 5
Service: 5
Brian Barth
First time visiting a Whataburger. Ordered a #2 with cheese and sat down to wait. I didn't realize the burgers don't come with ketchup already on it. What is the point of the workers bringing out a tray of ketchups with your order? Their hands are already full with the order. If you have a larger order with multiple trays of food, they have to go back for the ketchup. At one point a server brought out two trays of food, went back for the ketchup and missed one of the tables. Not very efficient way of providing ketchup. My burgers weren't stacked and were off kilter. I also noticed, while putting the ketchup on, the cheese was way off center. All the toppings were piled in the middle of the burger. Big chopped onions and lettuce. As soon as I got to that part, everything started falling out. There were way too many pickles as well. Nothing special about the meat. Just a regular beef patty. So I've experienced Whataburger... Likely won't be back.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Fries, French Fries
David Lindquist
Not as good as it used to be
Atmosphere: 1
Food: 2
Service: 1
Tak
Their burger and Fry was great with their Whataburger sauce loved it!
Actually got hot and fresh burgers and fries from here today. Everyone was pleased with their meal! Yay!
Only bad thing today was the extremely long wait due to the car ahead of us. It appeared the line was moving reasonably fast (for a Whataburger) until the car ahead of us reached the window. I believe we sat behind that car for 10 minutes or more! And when the food was finally handed out the window to that car, it really didn't seem like a lot! One bag (not the giant plastic one they have). But Whataburger is famous for taking an extremely long time to get the food out. The joke in Texas is that they are busy slaughtering the cow for each order.
Food: 5
Service: 3
Recommended dishes: Whataburger
Im very disappointed in the service today and now I’m afraid to eat the food. I ordered in the app for curbside pick up asap. I placed the order at 0850. The Whataburger app indicated my order would be ready “8:53 -8:56”. I arrived to pick up my order at approx 8:54 and immediately notified them thru the app that I was in curbside #1 to pick up my order. At 9:02 no one had brought my order out so I phoned the restaurant. The person who answered said she was just making my drink and would bring my order right out. At 9:05 the staff finally brought my order out. The reason it was late was because they misplaced my order ticket. Hmmmm. Now, because they knew I was not happy about the delay and lateness I’m afraid to eat the food for fear they did something to it. The restaurant provided the time window the order would be ready (8:53 - 8:56). I arrived within that window and let them know I was there and where I was. The restaurant did not have my order ready by the time they had indicated. In fact they did not have it ready until 9 minutes after that. I am very disappointed in the service and cannot give 5 stars. I hope the customer service improves or I’ll need to go elsewhere.
Atmosphere: 3
Food: 4
Service: 1
We were visiting from CA and went to this location twice and both times, Glen W showed us exceptional customer service. He was friendly and took extra effort to provide us with a wonderful experience.
Atmosphere: 5
Food: 5
Service: 5
SLOW!!!!!
Atmosphere: 3
Food: 2
Service: 2
Updated:
Great place to grab a bite late at night.
Quality has gone up a ton, service is great. Although can be slow at times
Atmosphere: 5
Food: 5
Service: 5
If you’re lucky enough to have Glen serve you, you’re in for a treat! Glen is the definition of customer service excellence. With a smile as big as Texas and energy that could power the drive-thru, he made our day brighter. His genuine friendliness make you feel like family. Whataburger is already great, but with Glen, it’s an experience. Five stars for Glen—he’s the real MVP!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Sandwich, French Fries, Whataburger
First time at Whataburger as we are from South Dakota. Glen welcomed us when we came in. He ensured our order was accurate. He made my kids their shakes and let us try the new peppermint shake. The shakes were very good. Our food came out soon after and was very tasty. We are glad we decided to try Whataburger before our long trek home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Food was awesome, and the service was beyond expectations!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Whataburger
I’m glad Whataburger came to my area! I like the Whataburger with everything on it. There’s an older guy named Glen that works at this location. He will make sure you are well taken care of.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Whataburger
Welcome to Kansas .... live long and prosper!!
Restaurantji Recommends
I just like the burgers and the fresh fries. The staff are always so cheerful and friendly. Also, I can get a burger at 8 AM which is always important for a night shift worker who doesn't want "breakfast" after a long 12 hour shift!!
Atmosphere: 5
Food: 5
Service: 5
Wonderful as always. The quality of the food was great! You can't go wrong with Whataburger.
Atmosphere: 5
Food: 5
Service: 5
First time visiting a Whataburger. Ordered a #2 with cheese and sat down to wait. I didn't realize the burgers don't come with ketchup already on it. What is the point of the workers bringing out a tray of ketchups with your order? Their hands are already full with the order. If you have a larger order with multiple trays of food, they have to go back for the ketchup. At one point a server brought out two trays of food, went back for the ketchup and missed one of the tables. Not very efficient way of providing ketchup.
My burgers weren't stacked and were off kilter. I also noticed, while putting the ketchup on, the cheese was way off center. All the toppings were piled in the middle of the burger. Big chopped onions and lettuce. As soon as I got to that part, everything started falling out. There were way too many pickles as well. Nothing special about the meat. Just a regular beef patty. So I've experienced Whataburger... Likely won't be back.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Fries, French Fries
Not as good as it used to be
Atmosphere: 1
Food: 2
Service: 1
Their burger and Fry was great with their Whataburger sauce loved it!
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