Manager was so rude. I had ordered my order twice, not even a complicated order. They got it wrong and were missing a medium fry. I asked about it and he was extremely rude and basically told me to leave. He was a bigger white male with scruffy beard.
Atmosphere: 2
Food: 2
Service: 1
L.W. “Dan” Danz
Food was great. The order was correct despite the new, non-native-English speaker staffing the order/pay station seeking help several times, and we had to repeat order options until she understood. Not the place to train new workers but the young lady was very pleasant, helpful, and apologetic.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger, French Fries
Bj Nu
If I could give zero stars I would they gave us uncooked food literally chicken wings and chicken sandwich was raw pink inside called to get a refund she trying to make us drive back to get a refund trashy customer service!!!
Atmosphere: 1
Food: 1
Service: 1
Joe Noga
It was super clean and the manager was great! We brought in a group of kids around 8:30 and they handled everyone’s order with ease. This is a good Whataburger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Cynthia Wamboldt
WHAT'S THE ALL THE FUSS ABOUT A WHATABURGER? Jeeminy....Patrick Mahomes opened a few of these places around the area and this is the one I tried. First! Really excellent ingress and egress. Just spectacular! The place is SPOTLESS. The clerk (Cynthia) was exceptionally helpful and guided me through the ordering process. I ordered a whataburger meal (single burger, no cheese, medium fries and medium drink). Their burgers come with onions, pickles, lettuce, tomatoes and mustard. If you want anything else it'll happen! In fact, Cynthia asked me if I wanted anything else! SWEET! The buns are toasted-amazing! I love this! Nice to bite into a crunchy bun and savor a smoky meat taste! One of the best fast food burgers I've ever had. The fries are a bit disappointing. Kinda limp but only because I like mine crispy. It was 3 minutes to get my food which I feel is super fast. The burger though was really good. Very juicy (not overcooked at all like some fast food places) and all the ingredients topping it were in perfect sync-nothing overpowering each other. All in all, good time to be had. Indeed, WHATABURGER!
Atmosphere: 5
Food: 4
Service: 5
Abby Coop
The restaurant was very clean! The manager greeted us and was friendly and inviting. Food was good. My son and his friend enjoyed their food too!
Atmosphere: 5
Food: 5
Service: 5
Lisa
I had been wanting to find a Whattaburger for awhile, so stopped and I did not leave unhappy!!!! Food was hot, tasted great, burgers are huge!!! Service was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Hrushikesh Samant
Place was clean when we visited, - dine in. Chicken sandwiches were decent and manager was friendly too. Overall a good place for a quik bite. Will visit again!
Atmosphere: 5
Food: 4
Service: 5
James Keltner
They were willing to make a fresh pot of de-caf. Much appreciated.
Very poorly run. The amount of time for the drive thru is pretty crazy(30+ mins) but the one benefit is when you give up on waiting for cold food you can go to Freddy's or five guys in the same shopping center and get a better meal.
Atmosphere: 3
Food: 2
Service: 1
Rodney Bass
Terrible customer service.
Molly Bryan
6:30pm on a Monday. We were the only customers, waited 25 minutes and had to be at an appointment at 7pm. Asked how much longer and they kept saying “it’s done now just hold on” another 10 minutes go by and we just decide to leave and get a refund at a later time and the manager chases us out to our car with a bag of food……wrong order entirely. There’s a reason why it was empty at dinner time.
Joshua Brooks
Great location, food, & service. Only improvement could be drive-thru speed.
Atmosphere: 5
Food: 5
Service: 5
Darci Boy
The service is extremely slow, even for online orders. We've tried a few different times ordering online at the 159th Overland Park location and arriving at the end time of the time given for the order to be ready, to wait in the curbside area an additional 15-20 minutes for the order. A couple of times we went inside to find out what was going on with our order to find no one at the counter. When finally acknowledged the workers are slow and nonchalant about getting the order completed and give the comment 'we're waiting on... to complete your order'. When that comment is made, you would think your food would be hot. We live 5 minutes from the 159th location. Each of the last 3 times our food was all cold. We used to have really good experiences there and the food was really good. Sadly, the last 3 times were below subpar.
Inedible food, poorly prepared.
Atmosphere: 3
Food: 1
Service: 4
Manager was so rude. I had ordered my order twice, not even a complicated order. They got it wrong and were missing a medium fry. I asked about it and he was extremely rude and basically told me to leave. He was a bigger white male with scruffy beard.
Atmosphere: 2
Food: 2
Service: 1
Food was great. The order was correct despite the new, non-native-English speaker staffing the order/pay station seeking help several times, and we had to repeat order options until she understood. Not the place to train new workers but the young lady was very pleasant, helpful, and apologetic.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Whataburger, French Fries
If I could give zero stars I would they gave us uncooked food literally chicken wings and chicken sandwich was raw pink inside called to get a refund she trying to make us drive back to get a refund trashy customer service!!!
Atmosphere: 1
Food: 1
Service: 1
It was super clean and the manager was great! We brought in a group of kids around 8:30 and they handled everyone’s order with ease.
This is a good Whataburger!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
WHAT'S THE ALL THE FUSS ABOUT A WHATABURGER? Jeeminy....Patrick Mahomes opened a few of these places around the area and this is the one I tried. First! Really excellent ingress and egress. Just spectacular! The place is SPOTLESS. The clerk (Cynthia) was exceptionally helpful and guided me through the ordering process. I ordered a whataburger meal (single burger, no cheese, medium fries and medium drink). Their burgers come with onions, pickles, lettuce, tomatoes and mustard. If you want anything else it'll happen! In fact, Cynthia asked me if I wanted anything else! SWEET! The buns are toasted-amazing! I love this! Nice to bite into a crunchy bun and savor a smoky meat taste! One of the best fast food burgers I've ever had. The fries are a bit disappointing. Kinda limp but only because I like mine crispy. It was 3 minutes to get my food which I feel is super fast. The burger though was really good. Very juicy (not overcooked at all like some fast food places) and all the ingredients topping it were in perfect sync-nothing overpowering each other. All in all, good time to be had. Indeed, WHATABURGER!
Atmosphere: 5
Food: 4
Service: 5
The restaurant was very clean! The manager greeted us and was friendly and inviting. Food was good. My son and his friend enjoyed their food too!
Atmosphere: 5
Food: 5
Service: 5
I had been wanting to find a Whattaburger for awhile, so stopped and I did not leave unhappy!!!! Food was hot, tasted great, burgers are huge!!! Service was excellent!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Place was clean when we visited, - dine in. Chicken sandwiches were decent and manager was friendly too. Overall a good place for a quik bite. Will visit again!
Atmosphere: 5
Food: 4
Service: 5
They were willing to make a fresh pot of de-caf. Much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very poorly run. The amount of time for the drive thru is pretty crazy(30+ mins) but the one benefit is when you give up on waiting for cold food you can go to Freddy's or five guys in the same shopping center and get a better meal.
Atmosphere: 3
Food: 2
Service: 1
Terrible customer service.
6:30pm on a Monday. We were the only customers, waited 25 minutes and had to be at an appointment at 7pm. Asked how much longer and they kept saying “it’s done now just hold on” another 10 minutes go by and we just decide to leave and get a refund at a later time and the manager chases us out to our car with a bag of food……wrong order entirely. There’s a reason why it was empty at dinner time.
Great location, food, & service. Only improvement could be drive-thru speed.
Atmosphere: 5
Food: 5
Service: 5
The service is extremely slow, even for online orders. We've tried a few different times ordering online at the 159th Overland Park location and arriving at the end time of the time given for the order to be ready, to wait in the curbside area an additional 15-20 minutes for the order. A couple of times we went inside to find out what was going on with our order to find no one at the counter. When finally acknowledged the workers are slow and nonchalant about getting the order completed and give the comment 'we're waiting on... to complete your order'. When that comment is made, you would think your food would be hot. We live 5 minutes from the 159th location. Each of the last 3 times our food was all cold. We used to have really good experiences there and the food was really good. Sadly, the last 3 times were below subpar.
Atmosphere: 1
Food: 1
Service: 1
Loading...