McDonald's
1435 S Fossil St, Russell
(785) 483-6554
Recent Reviews
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Fast food with great fries
Atmosphere: 5
Food: 5
Service: 5
Staff was inconvenienced by the customers.
Food: 1
Service: 1
Yet another fast food joint that upcharges you to a large, without your permission. This should honestly be illegal. I did not ask for a large, and that should NOT be the default.
I just want to say this McDonald’s killed it. Usually when I order anything at any McDonald’s, something tastes like it had been sitting for a hot minute. But at this location both my double quarter pounder and my fries seemed like they were made completely fresh. I’m so impressed I asked for the shift managers name so I could include it here. You and your crew did great, Tyler!
Atmosphere: 5
Food: 5
Service: 5
McDonalds you have outdone yourself! This is a chicken sandwich, wow just wow! And the people inside were very nice and helpful. I would b line a town over just to come to this one.
Atmosphere: 5
Food: 5
Service: 5
Fast, friendly, and good food. Clean facilities.
Atmosphere: 5
Food: 5
Service: 5
Drive thru service is difficult ESPECIALLY if you try to use the app to order and the staff are not trained on how to fix any of the issues!! Don't bother to try to talk to management during the day because they are extremely rude. Seems there are only 2 people who can get customization on your coffee order right and that's during the night shift! Day shift they will make it how it originally is on the menu. I don't know how many times I have paid for espresso and not gotten it!! Only for the staff to argue!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Big Mac, Cheeseburger, Bacon Egg \u0026 Cheese Biscuit, Mcdouble, Hamburger, Double Cheeseburger, Chicken Mcnuggets, Dr Pepper, Mcchicken, Crispy Chicken Sandwich, World Famous Fries, Classic Chicken Sandwich, Strawberry \u0026 Crème Pie
Employees on phones and sitting in the lobby that supposed to be working and getting the store ready for a quick close also got the double Mac meat dried and burnt
Atmosphere: 1
Food: 1
Service: 1
Lazy and rude employees
Reordered online twice and they lost my food the first time and refused to make it the second time. When I called the manager, he refused to let me pick up my food and then waited till it switched from Breakfast to Lunch so I couldn’t get my order I had been trying to get since 9:15am! Do better.. I give way to much money to y’all for this to be happening.
Service: 1
Restaurantji Recommends
I just wanted to give credit to two young people that were working at your McDonald’s drive through this evening when I went through at 6:16 PM
On 9/21/25… everyone that works there should have their attitudes! They were friendly, happy, smiling, and very courteous! They deserve some recognition.
Atmosphere: 3
Food: 3
Service: 5
There is someone that works there and says good morning all day. He made the trip worth it
Atmosphere: 5
Food: 5
Service: 5
The kiosk closed on us while we where making a payment
Edit: they even had no soda😡😡😡
Atmosphere: 4
Food: 5
Service: 3
No ppl waiting almost an hour for food, definitely drive thru
DO NOT EAT HERE
While our food was hot, it was so gross that it shouldn't be eaten. I've worked McDonald's even so far as manager training for assistant store manager. I can promise you that the fry oil is OLD. The fries tasted so disgusting that I couldn't eat them. In my experience that oil is WAY past needing to be changed and whomever is running this store either doesn't care or can't afford to keep up. The chicken nuggets were the wrong color and also tasted like old nasty fryer oil. This is not a minor issue but a sign that food isn't as safe as it might seem from this store.
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