Andy's Frozen Custard

10816 Shawnee Mission Pkwy, Shawnee
(913) 444-6909

Recent Reviews

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Giovanni Ayala Guevara

Really good frozen custard with many varieties of toppings and styles, although there is one flaw which is if you are going to order a custom custard of chocolate custard they most likely will put vanilla instead of chocolate custard.

kassandra mckelvin

We went and got ice cream eat a couple bites and found hair in our ice cream..

Michael Sullivan

Every time I come here they always mess up my order. Can’t seem to take an order correctly. I suggest going to a different location.

Atmosphere: 1

Food: 1

Service: 1

Tue Vu

Awesome dessert to end your day. Heated patio if you’re waiting outside with your homies.

Atmosphere: 4

Food: 4

Service: 4

Phillip Pettis

Garbage. I just pulled into this Andy's and since I'd received hard, inedible brownies here before I immediately asked, "Are your brownies fresh today?" The guy at the window said, "Yeah", so I ordered a concrete that included a brownie. During the making of the concrete, I heard another employee in the store say, "The brownies are hard", but that made no difference to the guy at the window. He served me the concrete and when I pulled over to eat it the brownie in it was rock hard and inedible. I won't eat at any food service business where the staff lies about the quality of the food. You shouldn't either. It's dangerous.

I threw the inedible concrete in the trash and wrote this review.

I wonder how old the food at this location is that they are serving to customers. Maybe a health inspection is in order. Perhaps management or the owners will deal with the low-quality staff at this location.

Atmosphere: 1

Food: 1

Service: 1

Esmie T.

I would give a 5 but they have workers standing outside in the rain and heat taking orders. Get a freaking intercom system.

Atmosphere: 3

Food: 5

Service: 4

Fess Server

Slow service need more seating outdoors

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Custard

Tiffany Downing

I had the pumpkin pie concrete, and the hubs had a butterscotch shake. We both thoroughly enjoyed our custard and will definitely be back to try other items.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pie, Custard

Kaitlin Jaramillo

So we’ve been to a bunch of Andy’s and our visit this time was not good at all. We spent $52 on ice cream and we couldn’t get ice water for free?!? Really? Wtf. And they wouldn’t blend up my daughter’s ice cream. She just wanted vanilla but she wanted it blended. WHY CANT YOU BLEND THE CUSTARD WITHOUT CANDY OR TOPPINGS?!? Ugh. We won’t go back to this location again.

aunner vega

??????

Atmosphere: 5

Service: 5

Vineeth K

Even their small size is also huge for me.

Food: 4

Service: 5

Recommended dishes: Hot Fudge

Matthew Rayburn

My family and I have been frequenting this location for a couple years. For the first year and a half or so that we went, everything was perfect and I felt like we got what we paid for. I gave a great 5 star review back then.

Lately! The last few months have been atrocious! This location is getting sloppy, lousy service, poorly made ice creams, extremely poor service. Some big fella came out after waiting a bit, rushed us to give him our order, which came out completely wrong, and he ran back inside. When we were leaving the drive through, the same guy came racing out in a lighting F-150 and about smoked my car trying to leave super fast. Order was wrong again for the 3rd night in a row so I returned, parked and went up to have them redo my order. Again, I got shorted on a $12 custard that I have been getting since we started going there. I’m don’t with this location. This sucks too really, because Cold Stone is way out of the way. All the recent 1 and 2 star reviews lately are all things I have experienced as well.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Custard

Gabe Terrell

Love this spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

ling ful

The ice creams are great.

Atmosphere: 5

Food: 5

Service: 2

Blaze The Wolf

Had the pumpkin pie concrete here, and it was delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard

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