Arby's

11445 W 63rd St, Shawnee
(913) 631-6118

Recent Reviews

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Mary McDonald

My husband and I go to Arby's and his go to sandwich which is delicious is the Reuben. They have the best Reuben with lots of sauerkraut and plenty of meat I like to get thr gyros I find delicious they have great coupons so you can usually get these at a discount

Atmosphere: 5

Food: 5

Service: 5

Alex Olmos (Alex KC)

The slowest Arby's in town. It took 20 min in the Drive-Thru with only 2 cars in front of me. I had to wait another 10 min for my order. ?????? Everyone go to Wendy's!!!

Atmosphere: 1

Food: 1

Service: 1

LEX

Manager taking my order could at least act like he gets paid to provide decent customer service. I don't need overly polite but damn, couldn't even hear him speak and he just had an air of bitchy about him. If you hate your job than there are plenty of places hiring out here.

Atmosphere: 3

Food: 3

Service: 1

Veronica Lee

I ordered the beef and cheddar double and curly fries. I normally don’t worry about leaving a review for a fast food place because it is what it is. But is anybody else here tired of getting cold stale curly fries? I know I am and unfortunately, I drove away without checking the fries. Yes, I’m a fry checker 😂 And the fries that I got at the window were cold and stale like literally stale. I had to like choke them down. I was starving unfortunately, the sandwich was great. They have a huge pothole in the drive-through I was afraid that busted my tire, so be careful of that. The guy was nice. Had a great sense of humor. But please, please, please, if your fries have been sitting there for a while, don’t serve them to the customers, just fry them to order so they’re nice and hot and fresh. No one likes cold fries! I will no longer be ordering from your Arby’s.

Atmosphere: 3

Food: 2

Service: 4

Bryan Kirkham

Person who took my order was grouchy and they didn't make my entire order correctly

The only thing that could make anything any better is if the employees had better attitudes and better order accuracy

Atmosphere: 1

Food: 1

Service: 1

Lori Carbone

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Yer Hang

The guy working the drive thru seemed irritated to finally get a customer in the drive thru. He didn't seem helpful. Was more short than anything.

Atmosphere: 1

Food: 3

Service: 1

Kimberly Wall

Raven was at the counter and took our order. She was awesome, funny, and welcoming. She seemed to be a hard worker and a very pleasant person. Keep up the good work!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Roast Beef

Anchanie Carter

My husband and I went to Arby's on the Kansas side, and the employees were rude, and the food tasted old and flavorless. I am very disappointed as the Arby's on the MO side are great.

Atmosphere: 1

Food: 1

Service: 1

Courtney Robinson

The manager wasn’t friendly whatsoever. They didn’t cook my Reuben that I ordered.

Atmosphere: 3

Food: 1

Service: 1

Kathy Gorton Maxwell

Place really busy, but staff did well managing the rush. Order correct and delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef Gyro, Reuben

Matt C

I go here every once in a while. It's what you would expect from a modern Arby's. This location seems to have more drive-thru business than dine in.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Roast Beef, Classic Roast Beef, Double Beef 'N Cheddar

Kyle Holbrook

Good food but it takes a minute but well worth it

Atmosphere: 5

Food: 5

Service: 5

Tia C

I’ve eaten here a couple of times. The food is Cold food an hour and a half before they close. I had to go home and put it in my air fryer.

christian morris

Ordered a half pound beef and cheddar with a Large Coke. Ended up with a sandwich that seemed smaller than the last few times and no cheese. My drink was full to the very top with ice so you get a few sips out of it. The drive thru speaker is awful and makes it hard to communicate with the staff inside. Overall just pretty bad experience compared to other Arby's I have been to.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Double Beef 'N Cheddar

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