Dairy Queen (Treat)
11904 Shawnee Mission Pkwy, Shawnee
(913) 962-5151
Recent Reviews
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It's been over a year since we last visited this spot, and let me tell you, the previous experience still lingers in my memory. The smell was absolutely unbearable—I'm talking about tears in our eyes while waiting in line! Still, we thought we'd give it another shot and ventured out tonight.
As we approached, we saw a family coming out, so we assumed they were open. We didn’t even think to double-check the hours. But when we walked in at 9:45 PM, we totally missed that the "OPEN" sign was a light-up one that had already been switched off.
The moment we stepped inside, a younger employee with glasses rushed over, waving his arms like a madman and yelling that they were closed! I couldn’t believe it. At my job, we lock the doors the very second we close, but we always let customers who are already inside finish up. There was another staff member there too, so it really shouldn’t have been such a frenzy.
I totally own up to our mistake of arriving late, but there’s just no reason for such an unprofessional outburst. It really left a sour note to our evening. We will definitely not be returning to this location unless there's new management.
Our employees are very nice. Yummy ice cream
This is not a true Dairy Every other Dairy Queen I've been to all other Dairy Queen I've been to serves food!!! Fake Dairy Queen!
Atmosphere: 3
Food: 1
Service: 1
Best DQ in the Kansas City area by far. Blizzards are always made perfectly and the staff is always kind. As a frequent flier of DQs, I know what I’m talking about
Atmosphere: 3
Service: 5
Nice people, a little pricey
Atmosphere: 3
Food: 4
Service: 4
This location send to be out of chocolate ice cream all the time. Employees are not the friendliest.
Atmosphere: 3
Food: 4
Service: 2
It's a small very unfriendly
Atmosphere: 2
Food: 2
Service: 2
Been going for years. Before this Zarda dairy. Great selections and request. Friendly and attentive staff.
Gotta have my dilly bars and the peanut buster parfait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dilly Bar, Peanut Buster Parfait, Sundaes, Ice Cream Cake
Been here a few times and we haven’t had any complaints. The last visit, we thought we had an issue with the online ordering system not showing our order. I believe the real issue was my internet not submitting the order. We didn’t complain but they still gave us the order for free. Great service, we will absolutely be back!
Atmosphere: 4
Food: 5
Service: 5
I want to love this location but I just can’t. The service is not great, it’s super chaotic with 5 kids that have to be under 18 working in a 8ft X 11ft space . The blizzards are mid and not up to Dairy Queen standards. For starters every time I get a chocolate ice cream blizzard the ice cream is like 3/4 vanilla with a little swirl of chocolate because they don’t add enough of the chocolate. Lastly there are just barely any of the candy add ins- especially when you pay almost $6 for a small cup of ice cream. I really hope they read all of these reviews and make a change or get a manager in there to get things under control.
Food: 3
Service: 3
Restaurantji Recommends
Great place, great people, and amazing Ice Cream Creations! Glad we have a location in east
Atmosphere: 5
Food: 5
Service: 5
I want to love this location but I just can’t. The service is not great, it’s super chaotic with 5 kids that have to be under 18 working in a 8ft X 11ft space . The blizzards are mid and not up to Dairy Queen standards. For starters every time I get a chocolate ice cream blizzard the ice cream is like 3/4 vanilla with a little swirl of chocolate because they don’t add enough of the chocolate. Lastly there are just barely any of the candy add ins- especially when you pay almost $6 for a small cup of ice cream. I really hope they read all of these reviews and make a change or get a manager in there to get things under control.
Food: 3
Service: 3
Ice cream is not creamy rich just flavorless.
Simple Dairy Queen Nothing special...
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Buster Bar, Butterfinger Blizzard Treat
I miss dairy queen. There used to be one by my house here. Anyway. They were very good and did as I asked. The place was clean and it was just the dairy Queen I wanted.
Atmosphere: 5
Food: 5
Service: 5
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