Dairy Queen Grill & Chill
22520 Midland Dr, Shawnee
(913) 543-6009
Recent Reviews
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3 PC Chicken Strip $7 meal deal
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries
Peanut Buster Parfait. Not enough peanuts.
Atmosphere: 4
Food: 3
Service: 4
Went at lunch today, stood at counter for several minutes, no one acknowledged me, cook could see me standing there. No one else ordering in lobby and no more than 3 cars in drive through. Someone's order was ready under heat lamps but they weren't getting it quickly.
Went next door to Wendy's, ordered and had food in under 2 minutes.
Customer service not a priority at DQ.
Atmosphere: 1
Service: 1
My dad and I have ate at this DQ like 3 weeks in a row because I'm in the process of moving out of one apartment into another, and it's right by my storage unit. The $7 meal deal is unbeatable, and I'm saving DQ points now. I don't even know what for, but I'm excited about how many I have, haha. Good place. Good kids working there, for sure.
Atmosphere: 4
Food: 5
Service: 5
Whoever is working grill tonight at 8:20 pm needs a raise. They made an awesome chicken basket.
Atmosphere: 5
Food: 5
Service: 5
Good food, fantastic ice cream! Can never go wrong with a blizzard.
Atmosphere: 5
Food: 5
Service: 5
Decent food but it takes forever!
Atmosphere: 3
Food: 4
Service: 3
Customer service and frozen treats were delicious. The only reason I didn't give it 5 stars is because it smelled inside. Like old frying grease.
Atmosphere: 3
Food: 5
Service: 5
Dairy Queen products are pretty consistent this location is suffering from staffing issues like so many others, but they are really trying to meet expectations.
Atmosphere: 4
Food: 5
Service: 4
Little dysfunctional and kinda slow.
Restaurantji Recommends
I was at work talking to a lady that works at Dairy Queen & we were talking about DQ's ice cream. She stated that DQ has a new flavors of dipped ice cream she named cookies & cream & cherry. I couldn't wait to get off work & try the cherry dipped cone. Got off work stopped by DQ ordered the small cherry dipped ice cream cone after I placed my order my total was $4 dollars & some change I asked the lady is that the price for a small ice cream cone she said yes. I went on to the drive-thru window paid for the ice cream cone she handed me the cone it looked tasty I start eating my ice cream cone & that cherry flavor was bitter & didn't taste nothing like cherries I was so disappointed I threw the cone out the window. I will try the other dipped flavors they have it won't be the cherry.
Atmosphere: 3
Food: 2
Service: 4
Non English speaking cashier, HUGE communication barrier. The young lady we delivered our tray with our food went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Fries, Onion Rings
My kids like this place so we come here often. It’s wild to me how they leave the lobby unmanned so often. There’s no one up there to take orders. You may wait 5 minutes sometimes. And they aren’t busy - so why isn’t there anyone taking orders? What are they doing?
Atmosphere: 1
Food: 3
Service: 1
20 minutes in a drive thru is unacceptable
Atmosphere: 1
Food: 1
Service: 1
Shared a banana split with my best girl. Like we did over 50 years ago... still in love with her and sharing ice cream with her... ? ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
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