The girls working there were very rude and uncooperative. I order an (extra-hot) mocha and They were trying to sell me a cold (hot mocha) and when I asked them politely heat it up, the made a latte instead. Normally this is acceptable if it is a mistake but they were so rude and just didn’t want to serve us!!! This is the first time in my life to experience something like this! (I wish so didn’t leave a tip)
Hailey McNally
Here almost daily, staff is amazing. :)
Atmosphere: 5
Food: 5
Service: 5
Kevin Marsh
Found hair in the box. Heavy donuts and expensive.
Atmosphere: 3
Food: 2
Service: 4
Ben
The matcha tastes like grasswater mixed with splenda
Ronald Petty II
Friendly staff prepared hot and delicious breakfast items, coffee, and latte's. Order prepared quickly and accurately. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Sandwich
Always Learning
Well I bet I know the next company that is going to go under. If all or any Dunkin’ Donuts are like this one, say good bye! Gross donuts & coffee (mix)🤢🤢🤢🤮🤮 Sandwhich was cold and gross and the hashbrowns were very cold. I would give it a NEGATIVE ⭐️ but I can’t, $34.89 dollars down the drain 🤬🤬
When you open the box and the powder donut looks ill 🤒
Atmosphere: 1
Food: 1
Service: 1
Chloe Dougherty
Great location, everyone has a nice demeanor. But every so often when I order a flavored ice coffee it’s just straight coffee with cream. It’s a little frustrating considering i spend an extra 50 cents for extra syrup.
Esther Long
Came in around 9:30 am today. They’re out of just about everything (especially the seasonal stuff) and they were super busy but the customer service was amazing and the girl at the register specifically was super super sweet. She looked tall, slender build, dark hair in two braids, I think she wore glasses and it looked like she had her ears gauged. corporate if you’re reading this give her a raise!!! She was speedy and friendly and when I asked to buy a second donut (I thought I had ordered two) she threw it in for free and told us to have a great day! I didn’t catch her name but I’m definitely coming back after that experience!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
Chris Penn
I thought it was too expensive for the espresso my expectations was for a larger cup of coffee not bad though I've had better
Kara Parkman
Normally we don’t have too many issues with this location, but this morning we ordered delivery and it was almost completely wrong. My iced coffee was supposed to have 2 caramel 2 vanilla 1 butter pecan + milk…there was no milk, no caramel, and no butter pecan. And then my coworker didn’t get his drink at all.
Great polite staff. Perfect service and doughnuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
DHIDDI VAMSHI KRISHNA
After visiting the one in raytown, I got to say this is the best one. Opens at 5:00am , went there at 5:03, received my order at 5:07. Smooth.
Atmosphere: 5
Food: 5
Service: 5
Joseph Burris
Clean friendly I only got a drink and water I was so tired I couldn't say exactly what I was wanting and they understand exactly what I was asking for great staff
Atmosphere: 5
Food: 5
Service: 5
Tanisha
Despite ordering ahead, the store initially denied my order and refused to make it. After some intervention, an employee hastily assembled an incorrect order, ignoring my customization requests. The poor service at this location has discouraged me from returning
Service: 1
Recommended dishes: Sandwich
Vamshi Krishna varma
After visiting the one in raytown, I got to say this is the best one. Opens at 5:00am , went there at 5:03, received my order at 5:07. Smooth.
The girls working there were very rude and uncooperative. I order an (extra-hot) mocha and They were trying to sell me a cold (hot mocha) and when I asked them politely heat it up, the made a latte instead. Normally this is acceptable if it is a mistake but they were so rude and just didn’t want to serve us!!!
This is the first time in my life to experience something like this! (I wish so didn’t leave a tip)
Here almost daily, staff is amazing. :)
Atmosphere: 5
Food: 5
Service: 5
Found hair in the box. Heavy donuts and expensive.
Atmosphere: 3
Food: 2
Service: 4
The matcha tastes like grasswater mixed with splenda
Friendly staff prepared hot and delicious breakfast items, coffee, and latte's. Order prepared quickly and accurately. Will definitely return
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Sandwich
Well I bet I know the next company that is going to go under. If all or any Dunkin’ Donuts are like this one, say good bye! Gross donuts & coffee (mix)🤢🤢🤢🤮🤮 Sandwhich was cold and gross and the hashbrowns were very cold. I would give it a NEGATIVE ⭐️ but I can’t, $34.89 dollars down the drain 🤬🤬
When you open the box and the powder donut looks ill 🤒
Atmosphere: 1
Food: 1
Service: 1
Great location, everyone has a nice demeanor. But every so often when I order a flavored ice coffee it’s just straight coffee with cream. It’s a little frustrating considering i spend an extra 50 cents for extra syrup.
Came in around 9:30 am today. They’re out of just about everything (especially the seasonal stuff) and they were super busy but the customer service was amazing and the girl at the register specifically was super super sweet. She looked tall, slender build, dark hair in two braids, I think she wore glasses and it looked like she had her ears gauged. corporate if you’re reading this give her a raise!!! She was speedy and friendly and when I asked to buy a second donut (I thought I had ordered two) she threw it in for free and told us to have a great day! I didn’t catch her name but I’m definitely coming back after that experience!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
I thought it was too expensive for the espresso my expectations was for a larger cup of coffee not bad though I've had better
Normally we don’t have too many issues with this location, but this morning we ordered delivery and it was almost completely wrong. My iced coffee was supposed to have 2 caramel 2 vanilla 1 butter pecan + milk…there was no milk, no caramel, and no butter pecan. And then my coworker didn’t get his drink at all.
Restaurantji Recommends
Great polite staff. Perfect service and doughnuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
After visiting the one in raytown, I got to say this is the best one. Opens at 5:00am , went there at 5:03, received my order at 5:07. Smooth.
Atmosphere: 5
Food: 5
Service: 5
Clean friendly I only got a drink and water I was so tired I couldn't say exactly what I was wanting and they understand exactly what I was asking for great staff
Atmosphere: 5
Food: 5
Service: 5
Despite ordering ahead, the store initially denied my order and refused to make it. After some intervention, an employee hastily assembled an incorrect order, ignoring my customization requests.
The poor service at this location has discouraged me from returning
Service: 1
Recommended dishes: Sandwich
After visiting the one in raytown, I got to say this is the best one. Opens at 5:00am , went there at 5:03, received my order at 5:07. Smooth.
Atmosphere: 5
Food: 5
Service: 5
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