Customer service is the BEST! Food fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Tyler
Was told it would be a 2 minute wait for my family meal. I waited 15 minutes before they brought my food out, just to find that they didn’t get my drink on the order. They made me go back through the drive through and charged me for the drink that they forgot after I brought to their attention how awful the service had been. Worst location I’ve been to in years, and that’s saying something for KFC
Atmosphere: 1
Food: 1
Service: 1
JD Greer
Waited 30 minutes to get our food with no explanation. Go to Chick-fil-A which is two doors down or Popeyes which is across the street.
Atmosphere: 1
Food: 3
Service: 1
Tod Y
This place is horrible . They didn’t take cash. Didn’t have any honey. Very slow serving and the food was not good. It sure who owns this place but it should be shut down! Absolutely horrible. Floors very sticky, counter top sticky. Kitchen in disarray. Waited up to ten minutes for a simple order, because they couldn’t figure out how to do fries. While another personal was making their own sandwich. Their chicken doesn’t taste the same as other KFC’s around town. Something is just wrong there. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Kevin Sage
I placed an online order. I showed up and they tell me they don't have what I ordered. Then said they couldn't cancel the order at the restaurant. I've spent 2 days trying to cancel my order or get my money refunded. No help at all even through the online help. As of now I was still charged for my order when I received nothing and still have not heard from KFC. I will never be doing business there again.
Atmosphere: 1
Food: 1
Service: 1
Kian Wing
Attempted to order, waited 5 minutes at the drive thru (with no one in line), with no response so I pulled up to the window. Once at the window, the workers looked at me and decided to do nothing for 5 minutes but sit on their phone. Do not go here if you want service or your food.
Atmosphere: 1
Service: 1
Brianne Kurfman
I went to pick up my online order and they told me they didn't have any chicken strips or nuggets. That was a large part of my order. They did substitute 5 pieces of crispy chicken to make up for it. Staff was friendly and patient.
Food: 3
Service: 3
Star Mathis
Chicken was old and cold..
Atmosphere: 3
Food: 1
Service: 3
Emma Pompe
The staff here are literally awful and it’s impossible to order. It took two staff members to be able to take a simple order. Don’t recommend this location at ALL.
Service: 1
Roderick Holmes
My food was incorrect. Had to wait 20 minutes. The portions were small and items were left out.
This place is Indian owned. That should tell you the quality right there. 🤮
Atmosphere: 1
Food: 1
Service: 1
Jeff Brownlee
Early evening visit. Was asked if I would take some pieces that “had too much flour” on them. Sure, I had limited time. Noticed that one of the units that keeps chicken warm was flashing an alarm to call service. Drink dispenser turned on during visit and made a REALLY loud noise. Several customers mentioned it. Kia behind the counter said it was louder than usual. I don’t believe the chicken was over floured but over cooked. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Irene Dunwiddie
Just wasted $30 on a 8piece family meal. Never been this bad before. Chicken was way over cooked and dry as a bone like it has been under the heat lamp for hours. zero quality control for someone to send it out. Didn’t eat any of it. Never going back. when you have a chick filet, Raising Canes and Popeyes within 5 miles why would I?
Atmosphere: 1
Food: 1
Service: 1
Sheila Shuan Tsau
The quality and service was very poor. They tried to give me a "sandwich" with 2 tiny pieces of chicken tenders instead of the correct chicken filet, and the mashed potato bowl was severely underportioned. The food they served was not fresh. This location has consistently had issues with quality and value, so I'd suggest visiting another restaurant instead.
Atmosphere: 1
Food: 1
Service: 1
Tiffany Fatout
I placed a mobile order that was supposed to be ready at 5:50. I walked into the store and I waited for eight minutes before anyone even acknowledged me. I finally got my food at five after which was 15 minutes late. And when I got home, the chicken was cold and it was so soggy. I consistently have issues with this store and their employees. They will look you in the eye when you walk in and walk away and it takes forever to get help. There doesn’t seem to be any management or anyone in charge. I go there because it’s close to my house but it’s also just awful service, every time
Customer service is the BEST! Food fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Was told it would be a 2 minute wait for my family meal. I waited 15 minutes before they brought my food out, just to find that they didn’t get my drink on the order. They made me go back through the drive through and charged me for the drink that they forgot after I brought to their attention how awful the service had been. Worst location I’ve been to in years, and that’s saying something for KFC
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes to get our food with no explanation. Go to Chick-fil-A which is two doors down or Popeyes which is across the street.
Atmosphere: 1
Food: 3
Service: 1
This place is horrible . They didn’t take cash. Didn’t have any honey. Very slow serving and the food was not good. It sure who owns this place but it should be shut down! Absolutely horrible. Floors very sticky, counter top sticky. Kitchen in disarray. Waited up to ten minutes for a simple order, because they couldn’t figure out how to do fries. While another personal was making their own sandwich. Their chicken doesn’t taste the same as other KFC’s around town. Something is just wrong there. Stay away!
Atmosphere: 1
Food: 1
Service: 1
I placed an online order. I showed up and they tell me they don't have what I ordered. Then said they couldn't cancel the order at the restaurant. I've spent 2 days trying to cancel my order or get my money refunded. No help at all even through the online help. As of now I was still charged for my order when I received nothing and still have not heard from KFC. I will never be doing business there again.
Atmosphere: 1
Food: 1
Service: 1
Attempted to order, waited 5 minutes at the drive thru (with no one in line), with no response so I pulled up to the window. Once at the window, the workers looked at me and decided to do nothing for 5 minutes but sit on their phone. Do not go here if you want service or your food.
Atmosphere: 1
Service: 1
I went to pick up my online order and they told me they didn't have any chicken strips or nuggets. That was a large part of my order. They did substitute 5 pieces of crispy chicken to make up for it. Staff was friendly and patient.
Food: 3
Service: 3
Chicken was old and cold..
Atmosphere: 3
Food: 1
Service: 3
The staff here are literally awful and it’s impossible to order. It took two staff members to be able to take a simple order. Don’t recommend this location at ALL.
Service: 1
My food was incorrect. Had to wait 20 minutes. The portions were small and items were left out.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is Indian owned. That should tell you the quality right there. 🤮
Atmosphere: 1
Food: 1
Service: 1
Early evening visit. Was asked if I would take some pieces that “had too much flour” on them. Sure, I had limited time. Noticed that one of the units that keeps chicken warm was flashing an alarm to call service. Drink dispenser turned on during visit and made a REALLY loud noise. Several customers mentioned it. Kia behind the counter said it was louder than usual. I don’t believe the chicken was over floured but over cooked. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Just wasted $30 on a 8piece family meal. Never been this bad before. Chicken was way over cooked and dry as a bone like it has been under the heat lamp for hours. zero quality control for someone to send it out. Didn’t eat any of it. Never going back. when you have a chick filet, Raising Canes and Popeyes within 5 miles why would I?
Atmosphere: 1
Food: 1
Service: 1
The quality and service was very poor. They tried to give me a "sandwich" with 2 tiny pieces of chicken tenders instead of the correct chicken filet, and the mashed potato bowl was severely underportioned. The food they served was not fresh. This location has consistently had issues with quality and value, so I'd suggest visiting another restaurant instead.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order that was supposed to be ready at 5:50. I walked into the store and I waited for eight minutes before anyone even acknowledged me. I finally got my food at five after which was 15 minutes late. And when I got home, the chicken was cold and it was so soggy. I consistently have issues with this store and their employees. They will look you in the eye when you walk in and walk away and it takes forever to get help. There doesn’t seem to be any management or anyone in charge. I go there because it’s close to my house but it’s also just awful service, every time
Atmosphere: 2
Food: 2
Service: 1
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