Employee was the worst I’ve encountered anywhere. Will not go back
Service: 1
Josh Hardy
I’ve called for 20 minutes and could t get an answer. I know they aren’t busy at an 8:15PM. Epitome of terrible workers.
Aileen Keg
Last night. Thirty minutes before they were set to close, we pulled into the drive through. I had seen no sign on the door to indicate that their hours had changed. It was 9:30 roughly. Yet when we pulled up to the drive through, they said that they were closing and couldnt take our order. We apologized and thanked them, before leaving. The man that talked was not polite in tone either. It is frustrating to leave customers clueless, without offering a better solution than they were closing. If they had said they were closing early for some reason, that I can understand. But with no explanation, I can only assume the workers were being lazy and didnt want to take our order. I have had several instances where the people here have not been kind, or customer service worthy. I know its fast food, so its at the bottom of the food chain as far as jobs go. But honestly, denying service 30 minutes before close feels completely unacceptable. If its 9:30 at night, I am hungry and not wanting to wait around. Just completely unacceptable all together. I highly recommend finding a different KFC, and not providing anyone the service to these folk, until they either find new staff, or train the current ones properly.
Atmosphere: 1
Food: 1
Service: 1
Edward Ruiz
Awful service, went through the drive through (haven’t had KFC in years) and while ordering the guy would t even let us breathe while taking our order rushing us while we were just trying to see the menu. This place was slow so there was nobody behind us there was no need to rush us. Then I had a question and he just talked over me and told me the price and turned off the head set. Awful awful awful place.
Atmosphere: 1
Food: 2
Service: 1
Rusty Brooks
Place smells, they messed up my order and I called from my house about it… had to travel back to the location then wait for the food… terrible
Atmosphere: 1
Food: 1
Service: 1
Shautay Banks
Customer service is the BEST! Food fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Tyler
Was told it would be a 2 minute wait for my family meal. I waited 15 minutes before they brought my food out, just to find that they didn’t get my drink on the order. They made me go back through the drive through and charged me for the drink that they forgot after I brought to their attention how awful the service had been. Worst location I’ve been to in years, and that’s saying something for KFC
Atmosphere: 1
Food: 1
Service: 1
JD Greer
Waited 30 minutes to get our food with no explanation. Go to Chick-fil-A which is two doors down or Popeyes which is across the street.
Atmosphere: 1
Food: 3
Service: 1
Tod Y
This place is horrible . They didn’t take cash. Didn’t have any honey. Very slow serving and the food was not good. It sure who owns this place but it should be shut down! Absolutely horrible. Floors very sticky, counter top sticky. Kitchen in disarray. Waited up to ten minutes for a simple order, because they couldn’t figure out how to do fries. While another personal was making their own sandwich. Their chicken doesn’t taste the same as other KFC’s around town. Something is just wrong there. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Kevin Sage
I placed an online order. I showed up and they tell me they don't have what I ordered. Then said they couldn't cancel the order at the restaurant. I've spent 2 days trying to cancel my order or get my money refunded. No help at all even through the online help. As of now I was still charged for my order when I received nothing and still have not heard from KFC. I will never be doing business there again.
Attempted to order, waited 5 minutes at the drive thru (with no one in line), with no response so I pulled up to the window. Once at the window, the workers looked at me and decided to do nothing for 5 minutes but sit on their phone. Do not go here if you want service or your food.
Atmosphere: 1
Service: 1
Brianne Kurfman
I went to pick up my online order and they told me they didn't have any chicken strips or nuggets. That was a large part of my order. They did substitute 5 pieces of crispy chicken to make up for it. Staff was friendly and patient.
Food: 3
Service: 3
Star Mathis
Chicken was old and cold..
Atmosphere: 3
Food: 1
Service: 3
Emma Pompe
The staff here are literally awful and it’s impossible to order. It took two staff members to be able to take a simple order. Don’t recommend this location at ALL.
Service: 1
Roderick Holmes
My food was incorrect. Had to wait 20 minutes. The portions were small and items were left out.
Employee was the worst I’ve encountered anywhere. Will not go back
Service: 1
I’ve called for 20 minutes and could t get an answer. I know they aren’t busy at an 8:15PM. Epitome of terrible workers.
Last night. Thirty minutes before they were set to close, we pulled into the drive through. I had seen no sign on the door to indicate that their hours had changed. It was 9:30 roughly. Yet when we pulled up to the drive through, they said that they were closing and couldnt take our order. We apologized and thanked them, before leaving. The man that talked was not polite in tone either. It is frustrating to leave customers clueless, without offering a better solution than they were closing. If they had said they were closing early for some reason, that I can understand. But with no explanation, I can only assume the workers were being lazy and didnt want to take our order. I have had several instances where the people here have not been kind, or customer service worthy. I know its fast food, so its at the bottom of the food chain as far as jobs go. But honestly, denying service 30 minutes before close feels completely unacceptable. If its 9:30 at night, I am hungry and not wanting to wait around. Just completely unacceptable all together. I highly recommend finding a different KFC, and not providing anyone the service to these folk, until they either find new staff, or train the current ones properly.
Atmosphere: 1
Food: 1
Service: 1
Awful service, went through the drive through (haven’t had KFC in years) and while ordering the guy would t even let us breathe while taking our order rushing us while we were just trying to see the menu. This place was slow so there was nobody behind us there was no need to rush us. Then I had a question and he just talked over me and told me the price and turned off the head set. Awful awful awful place.
Atmosphere: 1
Food: 2
Service: 1
Place smells, they messed up my order and I called from my house about it… had to travel back to the location then wait for the food… terrible
Atmosphere: 1
Food: 1
Service: 1
Customer service is the BEST! Food fresh and tasty!
Atmosphere: 5
Food: 5
Service: 5
Was told it would be a 2 minute wait for my family meal. I waited 15 minutes before they brought my food out, just to find that they didn’t get my drink on the order. They made me go back through the drive through and charged me for the drink that they forgot after I brought to their attention how awful the service had been. Worst location I’ve been to in years, and that’s saying something for KFC
Atmosphere: 1
Food: 1
Service: 1
Waited 30 minutes to get our food with no explanation. Go to Chick-fil-A which is two doors down or Popeyes which is across the street.
Atmosphere: 1
Food: 3
Service: 1
This place is horrible . They didn’t take cash. Didn’t have any honey. Very slow serving and the food was not good. It sure who owns this place but it should be shut down! Absolutely horrible. Floors very sticky, counter top sticky. Kitchen in disarray. Waited up to ten minutes for a simple order, because they couldn’t figure out how to do fries. While another personal was making their own sandwich. Their chicken doesn’t taste the same as other KFC’s around town. Something is just wrong there. Stay away!
Atmosphere: 1
Food: 1
Service: 1
I placed an online order. I showed up and they tell me they don't have what I ordered. Then said they couldn't cancel the order at the restaurant. I've spent 2 days trying to cancel my order or get my money refunded. No help at all even through the online help. As of now I was still charged for my order when I received nothing and still have not heard from KFC. I will never be doing business there again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Attempted to order, waited 5 minutes at the drive thru (with no one in line), with no response so I pulled up to the window. Once at the window, the workers looked at me and decided to do nothing for 5 minutes but sit on their phone. Do not go here if you want service or your food.
Atmosphere: 1
Service: 1
I went to pick up my online order and they told me they didn't have any chicken strips or nuggets. That was a large part of my order. They did substitute 5 pieces of crispy chicken to make up for it. Staff was friendly and patient.
Food: 3
Service: 3
Chicken was old and cold..
Atmosphere: 3
Food: 1
Service: 3
The staff here are literally awful and it’s impossible to order. It took two staff members to be able to take a simple order. Don’t recommend this location at ALL.
Service: 1
My food was incorrect. Had to wait 20 minutes. The portions were small and items were left out.
Atmosphere: 1
Food: 1
Service: 1
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