Oishi Sushi Restaurant & Bar

the lunch sushi special is so worth it! the sushi was fresh and the crab rangoon was great too. the prices are also reasonable

Atmosphere: 5

Food: 5

Service: 5

Delicious!! A friend recommended this restaurant and we were all very grateful! The food, presentation and service were all excellent!

Atmosphere: 5

Fantastic host and hostess amazing food and very good sake

Atmosphere: 5

Food: 5

Service: 5

Always wonderful sushi! One of the best in KC!

Atmosphere: 5

Food: 5

Service: 5

My favorite sushi restaurant! Suzy & Chen are so welcoming, kind & knowledgable! I look forward to coming here weekly! Great food, great wine, great company!

Atmosphere: 5

Food: 5

Service: 5

I cannot say enough good things about Oishi! The food is amazing and the owners are even better. I always leave there feeling full and happy. Chen and Suzy are the best!

Atmosphere: 5

Food: 5

Service: 5

The passion roll tasted like it was made of bad fish and Susie the manager was dismissive and refused to give us a refund she only wanted to give us half a refund.

Food: 1

I rarely leave reviews, but our experience at Oishi Sushi Restaurant and Bar was so unacceptable that I feel compelled to share it in hopes that management reconsiders how they treat guests with legitimate concerns.

My friend and I, who are avid sushi fans, ordered several items, including one of the special rolls, the Passion Sushi Roll, which immediately tasted off—possibly spoiled fish. After just one bite each, both of us felt nauseous. We flagged this concern immediately and brought it to the attention of the manager, Susie, expecting at least a reasonable conversation.

Instead, Susie made us feel completely dismissed and diminished. She repeatedly told us, “Other people really like the Passion Roll, so we can’t take it off the menu,” as if that invalidated our experience entirely. She didn’t ask any clarifying questions, didn’t investigate further, and certainly didn’t apologize. She then insisted we had eaten half of all the rolls, which simply wasn't true—we each tried one piece before realizing something was wrong. Her claim felt deliberately misleading and was used to justify refusing a refund.

When we mentioned feeling physically unwell after tasting the roll, she showed zero empathy. Instead, she doubled down on the argument that the roll couldn’t be fully refunded because of “the cost” associated with it. We weren’t looking for freebies—we were trying to protect our health and share an honest concern about something potentially going bad in the kitchen.

To make matters worse, Susie later walked off and began badmouthing us, within earshot, instead of handling the situation professionally. When we asked if, at the very least, we could swap the roll for another item, she hovered over us in a menacing, passive-aggressive way, saying, “What do you want? Shrimp tempura?” — an item priced significantly lower ($5 vs. $15) than what we originally ordered. The tone and attitude were frankly condescending and made us feel like we were a nuisance rather than paying customers with a valid issue.

Susie also questioned our understanding of sushi, brushing us off with, “Maybe you don’t like raw sushi,” despite the fact that we’ve eaten raw sushi in several locations and countries and have never had such a reaction. It wasn’t about preference—it was about food safety and respectful customer service, neither of which we received that night.

We left feeling not only nauseous but deeply disrespected and unheard.

This experience has completely put us off from ever returning to Oishi. Sushi is supposed to be fresh, safe, and served in a place where customers feel welcome. Sadly, this restaurant failed on all fronts.

I do not recommend this place, and I strongly encourage the management to reflect on how they treat customers who raise valid concerns.

Atmosphere: 2

Food: 1

Service: 1

This place is fantastic. The service was wonderful. They double checked for me that the vegetable tempura is vegan. I also enjoyed the edamame, sweet potato roll, and avocado peanut roll. And my husband was very impressed with the freshness of his sushi.
We will definitely be returning!

Atmosphere: 5

Food: 5

Service: 5

Great food. Great service and well prepared.

Atmosphere: 5

Food: 5

Service: 4

Tge sushi was really good

Atmosphere: 5

Food: 5

Service: 5

Food was amazing!

Best sushi<3

Good food! Service was not great because they were understaffed. Only one server for the entire dining area.

We really like the sushi here. Great place to go if that food is what you're looking for.