Put in a carry out order at 3pm to be picked up at 6pm. Wasn’t ready until 6:45. Not sure the point of ordering ahead if it’s going to be almost and hour wait. If they can’t handle the volume they should t accept the orders. We will not be ordering from here every
Atmosphere: 1
Food: 2
Service: 1
Krista Yates
Been going here for years & using the app to order - Order was over an hour late & guy working said "App isn't through us so isn't always correct." Yet we've never had this issue before. They offered nothing for the inconvenience. New wings aren't even wings, barely any sauce. Pizza was undercooked.
Atmosphere: 3
Food: 2
Service: 2
Linda Hooser
Good service and delicious wings.
Atmosphere: 5
Food: 5
Service: 5
Mary Williams
Great
Atmosphere: 5
Food: 5
Service: 5
Steve MP (smpster99)
Mason creates an atmosphere if you like hanging out watching your pizza being made
Atmosphere: 5
Food: 5
Service: 5
jayneubauer
Although I did not have a problem with the service or the people. I feel like I'm overpaying for the pizza since the other pizza places in the area cook it for you. This place is more expensive than the places that cook.
Bryan Mudrow
BUYER BEWARE. This location is in desperate need for improvement. Employees lack any professionalism & customer care/service. The management is nonexistent. The "supposed" Shift Manager likes to talk amongst the other employees to disparage the customer right in front of the customer.I can understand having an "off day", or not really enjoying monotonous work in the fast food industry. I've been there, done that. However I appreciated the life experiences & the work ethic it offered me.I understand what it's like being on the other side of the counter and would never give anyone employees, or otherwise, a hard time. I've always treated others how I would want to be treated.First, I call Papa Murphy's in Shawnee Kansas about 4:30pm and I order 2 pizzas. The male employee who answered the phone takes my order, and tells me that the pizzas will be ready in about 20 minutes. Okay. Driving from Desoto to Shawnee takes about 20 to 25 minutes. I leave my place in Desoto about 5 minutes later. I get the Papa Murphy's. I walk in, they the ask usual question, if I ordered online of called in? I let them know that I was a call in & gave them my name. No sooner when I gave them my name, that things turned. They tell me that my order wasn't ready yet & they're still working on it. Their attitude then changed from pleasant & welcoming to snide & derisive. As if my coming in to pick up the pizza I ordered was interfering with their "work" or their "plans". I courteously respond: "Ok take your time, I can wait." I then proceeded to the checkout counter, pay for the order. I ask the "Manager", whom I paying order to, if they participate in military discounts. Scoffing, the male employee says no. I said "ok, that's fine," and proceeded to pay.I walk to the bench to sit down, and as I'm walking I notice the same person talking about me mockingly to the other employees.I only wait about two minutes when my order is complete & I leave.AVOID at all cost the Papa Murphy's in Shawnee Kansas. There are others in the area with far better service. And if you've served in the military, don't ask if this Papa Murphy's offer military discount. It's not worth it.
Robert F.
Staff always pleasant. Pizza is as expected for take home. Big compliant is the location on Monticello consistently misses any additions or changes. On last 3 occasions extra cheese was ordered and paid for, only to home and no extra cheese. I get cheese is expensive and management tracks. But if paying extra, extra should be delivered
Lanie Gardner
Today I recently just got a pizza and salad. My card was declined, and I was short two dollars. There were malfunctions with my code, and they let me go. Definitely great customer service, and would definitely recommend! Food is amazing
A top spot for tasty pizza. Got there about one, it wasn't busy. I had a brother come into town and asked me to take him back here. The place has a cool feel to it. Food is similar to a place in San Francisco I loved.
R. Scott Dixon
Great pizza for the kids and great Keto Crustless pizza for parents.
Always fast and easy, ready on time.
Put in a carry out order at 3pm to be picked up at 6pm. Wasn’t ready until 6:45. Not sure the point of ordering ahead if it’s going to be almost and hour wait. If they can’t handle the volume they should t accept the orders. We will not be ordering from here every
Atmosphere: 1
Food: 2
Service: 1
Been going here for years & using the app to order - Order was over an hour late & guy working said "App isn't through us so isn't always correct." Yet we've never had this issue before. They offered nothing for the inconvenience. New wings aren't even wings, barely any sauce. Pizza was undercooked.
Atmosphere: 3
Food: 2
Service: 2
Good service and delicious wings.
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Mason creates an atmosphere if you like hanging out watching your pizza being made
Atmosphere: 5
Food: 5
Service: 5
Although I did not have a problem with the service or the people. I feel like I'm overpaying for the pizza since the other pizza places in the area cook it for you. This place is more expensive than the places that cook.
BUYER BEWARE. This location is in desperate need for improvement. Employees lack any professionalism & customer care/service. The management is nonexistent. The "supposed" Shift Manager likes to talk amongst the other employees to disparage the customer right in front of the customer.I can understand having an "off day", or not really enjoying monotonous work in the fast food industry. I've been there, done that. However I appreciated the life experiences & the work ethic it offered me.I understand what it's like being on the other side of the counter and would never give anyone employees, or otherwise, a hard time. I've always treated others how I would want to be treated.First, I call Papa Murphy's in Shawnee Kansas about 4:30pm and I order 2 pizzas. The male employee who answered the phone takes my order, and tells me that the pizzas will be ready in about 20 minutes. Okay. Driving from Desoto to Shawnee takes about 20 to 25 minutes. I leave my place in Desoto about 5 minutes later. I get the Papa Murphy's. I walk in, they the ask usual question, if I ordered online of called in? I let them know that I was a call in & gave them my name. No sooner when I gave them my name, that things turned. They tell me that my order wasn't ready yet & they're still working on it. Their attitude then changed from pleasant & welcoming to snide & derisive. As if my coming in to pick up the pizza I ordered was interfering with their "work" or their "plans". I courteously respond: "Ok take your time, I can wait." I then proceeded to the checkout counter, pay for the order. I ask the "Manager", whom I paying order to, if they participate in military discounts. Scoffing, the male employee says no. I said "ok, that's fine," and proceeded to pay.I walk to the bench to sit down, and as I'm walking I notice the same person talking about me mockingly to the other employees.I only wait about two minutes when my order is complete & I leave.AVOID at all cost the Papa Murphy's in Shawnee Kansas. There are others in the area with far better service. And if you've served in the military, don't ask if this Papa Murphy's offer military discount. It's not worth it.
Staff always pleasant. Pizza is as expected for take home. Big compliant is the location on Monticello consistently misses any additions or changes. On last 3 occasions extra cheese was ordered and paid for, only to home and no extra cheese. I get cheese is expensive and management tracks. But if paying extra, extra should be delivered
Today I recently just got a pizza and salad. My card was declined, and I was short two dollars. There were malfunctions with my code, and they let me go. Definitely great customer service, and would definitely recommend! Food is amazing
Restaurantji Recommends
Great pizzas and service
A top spot for tasty pizza. Got there about one, it wasn't busy. I had a brother come into town and asked me to take him back here. The place has a cool feel to it. Food is similar to a place in San Francisco I loved.
Great pizza for the kids and great Keto Crustless pizza for parents.
Always giid.
Great pizza for the price