Pizza Hut

11449 W 63rd St, Shawnee
(913) 631-0454

Recent Reviews

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Joseph Dodge

Orderd a pizza from Pizza Hut. Got the pizza . No ranch . No receipt.. no butter crust.. and then when I try to call store get a call center. Telling me to call the store .. then my number gets blocked . Trying to get a receipt for my company.. cause company card paid for the food . And.. I had no receipt to sign . So that's fraud right there for them to sign . When I didn't .

Atmosphere: 1

Food: 1

Service: 1

Heather Edwards

We love this location! We drove 45 minutes so we could have a dine-in experience for our family reunion. The staff was so helpful to accommodate us and the order turned out great. We wanted our kids to experience the same nostalgia as kids and would love to see more “classic” restaurants back again!

Atmosphere: 5

Food: 5

Service: 5

Thamar L

I had a very disappointing experience with this Pizza Hut location. I placed an online order around 7:00 PM with a delivery estimate of 7:47–7:57 PM. That time came and went with no update. At 8:10 PM, I called the store and was told the driver “just left,” even though the online tracker still showed my order as “in preparation.” When I asked for an updated ETA or any kind of compensation, the employee repeatedly went silent and eventually offered only $2, which felt dismissive considering how late the order was.

When I politely asked for her name, she refused to answer and hung up on me. I called back and was placed on hold, and after avoiding the question again, she finally said her name was “Courtney,” but her behavior made that questionable. My order didn’t arrive until 8:30 PM—well over an hour after I ordered.

The lack of communication, the unprofessional attitude, and the way I was treated as a customer were completely unacceptable. I hope management takes this seriously, because no customer should be ignored, hung up on, or spoken to this way.

Atmosphere: 1

Food: 3

Service: 1

Stacey Lewis

Food has been over 40 minutes late the past 3 time we have ordered from this location. When called the employee hung up on me.

Keila Ramos

Everyone was so nice I love it I be back for sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Personal Pan Pizza

Mikaela Cox

The pizza was hot and delicious! We also received an extra because someone cancelled their order.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Stuffed Crust Pepperoni, Cheese Sticks

Jordan Betts

Vance is very helpful, gets my order right every time!

Atmosphere: 5

Food: 5

Service: 5

Evelyn Joy

Wonderful food, clean store, friendly staff. Thank you for honoring my coupons!

Atmosphere: 5

Food: 5

Service: 5

Mike Lewis

We had a great dining experience. The restaurant was clean, staff was awesome, and food was served quickly.

Atmosphere: 5

Food: 5

Service: 5

Nathan Huguley

We eat here once a week or so and usually do carryout. We consistently have good experiences with this location. Our order is always right. It’s always ready when promised. The quality of the food is almost what I remember Pizza Hut being in the 90s. I really appreciate the drive thru window, and the employees that staff it are usually polite. I hope I’m not jinxing myself with a good review here, but I feel fortunate to have this good of a Pizza Hut in my neighborhood.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Sticks, Breadsticks, Detroit Style Pizza, Stuffed Crust Pepperoni, Pizza, Personal Pan Pizza

Phillip Bustamante

My order took an extra 20 minutes to get out even though the app and the TV showing my order was ready multiple times.

Slow service okay pizza.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Breadsticks

Garot Pflumm

Taste great... but skimpy as heck! Getting really sad.

Parking: Parking is fine

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Pizza

Dustin B (DB)

Four employees and not a single one came to the front counter.

Atmosphere: 1

Food: 3

Service: 1

David Fierro

Called in to see about the possibility of the buffet. And got hung up by a lady named Latoya. Sorry mam I was wanting to know but had the rudeness to hang up on a customer. Not getting my money, that's for sure.

Service: 1

Jakob K

Finally! A local sit down Pizza Hut! Very close to bringing back the 90s nostalgia!

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Personal Pan Pizza, Breadsticks, Stuffed Crust Pepperoni, Pizza

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