This is really good coffee drinks, we tried it on a whim and have become regulars. Staff is very kind and helpfum.
Stephanie Dale
Love scooters. It's so much better than the competition.
Savannah Alder
If I could give zero stars I would. My good friend takes her daughter to this specific store, who has severe food allergies, to get her weekly treat that has never caused issues before and labeled allergy friendly. Well, yesterday on their weekly trip her daughter went into anaphylaxis and was rushed to the hospital where she was treated just in time. Upon investigation the cup there was PEANUT BUTTER in it! Scooters, respectfully DO BETTER! If someone orders allergy friendly items there’s a reason for it! If you offer such services please take it seriously this mistake could have killed her!
Lynziexoxo
If I could leave a 0 I would. Today I came to scooters with my 4 year old daughter like we typically do every Saturday, she is severely allergic to many things and I make sure to order her smoothie correctly and ask when we get to the window if they heard me correctly on the accommodations. They handed me her smoothie and I always ask again, they assured me they made it correctly and sanitized the equipment before making hers. I tried it and it tasted typical so with never having an issue with this location I trusted it.
My 4 year old daughter had a severe allergic reaction after consuming the smoothie. Broke out in hives all over her body, coughing, and in pain. Brought her to the hospital and she was anaphylactic. She had to be given not one but TWO rounds of epinephrine, and 2 different steroids to calm her down. I am so disappointed in this location for not taking the proper precautions when they claim they are allergy friendly.
We are thankful we acted quickly and got her to the hospital in time before serious complications set in. We have discovered peanut butter was in the smoothie…… I’d love to speak to corporate and or the location manager.
Shanna Stenson
I sat in the drive thru for 30 minutes with only five cars in front of me. Coffee and food was fine, but not worth the wait time also received no apology for the wait time
Chloe Mears
No problem with the product itself, but there is a girl here who always seems like she's in a terrible mood. Like I get it, it's work, I'm not asking you to be fake - but three times now she has not said anything to me handing me my drink, and acts very bothered in general to be serving me. Not even a have a nice day or anything near basic customer service manners. The one on the headset is very friendly, but the one working the window was unpleasent. Being polite won't be the reason a customer returns, but the absence of those manners will keep them from coming back. I'm done with this Scooters, there's a Dutch Bros close enough.
Brittany Tyson
This location needs more staff and they need to be properly trained. I go to this one frequently and usually have no problem with the speed and friendliness. But weekends- there is a girl with red and black hair who seems lost. Poor girl was there alone this morning with 6 cars waiting. At least 3 of us just drove off after waiting for 15 minutes and she never answered the headset. Get this girl some help and train her and whoever else needs it correctly.
Service: 1
Luke Grochowsky
Would recommend, drinks are a little sweet, I would get an extra shot. It's worth it.
Atmosphere: 5
Food: 5
Service: 5
Susan Romo
All around AMAZING!! Thanks for everything you do!
Atmosphere: 5
Food: 5
Service: 5
Cindy Pruitt
We need a Scooter's in my town! Love it so much more than Starbucks!
The young gentlemen were polite and wanted to serve. You had signs everywhere stating "1/2 price drinks from 3 pm until 5 pm"! We ordered 2 medium hot coffees. It came up as over $7 (with military discount)! We asked them about ALL DRINKS were 1/2 price and they said "The hot coffee does come up in the register discounted" Please honor your advertisements!! (FALSE ADVERTISMENT!) Thanks.
Atmosphere: 4
Food: 3
Service: 3
Nicole Smith
Scooters are consistent. That can't be said for all coffee chains. I do believe I will stick with Scooter's unless I am going to a locally owned coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Sherri L. Brackney
Great staff, delicious autumnal drinks!
Atmosphere: 5
Food: 5
Service: 5
Genevieve Roberts
Super fast & friendly! Always a joy seeing the baristas here.
Atmosphere: 5
Food: 5
Service: 5
Ms. Awesome
LOVE!!!!!! the staff, they take care of the regulars and treat new ones as regulars as well. Never had a bad experience and I've been going to this location 4 years now. Staff is friendly fantastic custom ordersDefinitely down load the app
This is really good coffee drinks, we tried it on a whim and have become regulars. Staff is very kind and helpfum.
Love scooters. It's so much better than the competition.
If I could give zero stars I would. My good friend takes her daughter to this specific store, who has severe food allergies, to get her weekly treat that has never caused issues before and labeled allergy friendly. Well, yesterday on their weekly trip her daughter went into anaphylaxis and was rushed to the hospital where she was treated just in time. Upon investigation the cup there was PEANUT BUTTER in it! Scooters, respectfully DO BETTER! If someone orders allergy friendly items there’s a reason for it! If you offer such services please take it seriously this mistake could have killed her!
If I could leave a 0 I would. Today I came to scooters with my 4 year old daughter like we typically do every Saturday, she is severely allergic to many things and I make sure to order her smoothie correctly and ask when we get to the window if they heard me correctly on the accommodations. They handed me her smoothie and I always ask again, they assured me they made it correctly and sanitized the equipment before making hers. I tried it and it tasted typical so with never having an issue with this location I trusted it.
My 4 year old daughter had a severe allergic reaction after consuming the smoothie. Broke out in hives all over her body, coughing, and in pain. Brought her to the hospital and she was anaphylactic. She had to be given not one but TWO rounds of epinephrine, and 2 different steroids to calm her down. I am so disappointed in this location for not taking the proper precautions when they claim they are allergy friendly.
We are thankful we acted quickly and got her to the hospital in time before serious complications set in. We have discovered peanut butter was in the smoothie…… I’d love to speak to corporate and or the location manager.
I sat in the drive thru for 30 minutes with only five cars in front of me. Coffee and food was fine, but not worth the wait time also received no apology for the wait time
No problem with the product itself, but there is a girl here who always seems like she's in a terrible mood. Like I get it, it's work, I'm not asking you to be fake - but three times now she has not said anything to me handing me my drink, and acts very bothered in general to be serving me. Not even a have a nice day or anything near basic customer service manners. The one on the headset is very friendly, but the one working the window was unpleasent. Being polite won't be the reason a customer returns, but the absence of those manners will keep them from coming back. I'm done with this Scooters, there's a Dutch Bros close enough.
This location needs more staff and they need to be properly trained. I go to this one frequently and usually have no problem with the speed and friendliness. But weekends- there is a girl with red and black hair who seems lost. Poor girl was there alone this morning with 6 cars waiting. At least 3 of us just drove off after waiting for 15 minutes and she never answered the headset. Get this girl some help and train her and whoever else needs it correctly.
Service: 1
Would recommend, drinks are a little sweet, I would get an extra shot. It's worth it.
Atmosphere: 5
Food: 5
Service: 5
All around AMAZING!! Thanks for everything you do!
Atmosphere: 5
Food: 5
Service: 5
We need a Scooter's in my town! Love it so much more than Starbucks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The young gentlemen were polite and wanted to serve. You had signs everywhere stating "1/2 price drinks from 3 pm until 5 pm"! We ordered 2 medium hot coffees. It came up as over $7 (with military discount)! We asked them about ALL DRINKS were 1/2 price and they said "The hot coffee does come up in the register discounted" Please honor your advertisements!! (FALSE ADVERTISMENT!) Thanks.
Atmosphere: 4
Food: 3
Service: 3
Scooters are consistent. That can't be said for all coffee chains. I do believe I will stick with Scooter's unless I am going to a locally owned coffee shop.
Atmosphere: 5
Food: 5
Service: 5
Great staff, delicious autumnal drinks!
Atmosphere: 5
Food: 5
Service: 5
Super fast & friendly! Always a joy seeing the baristas here.
Atmosphere: 5
Food: 5
Service: 5
LOVE!!!!!! the staff, they take care of the regulars and treat new ones as regulars as well. Never had a bad experience and I've been going to this location 4 years now. Staff is friendly fantastic custom ordersDefinitely down load the app
Atmosphere: 5
Food: 5
Service: 5
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