Subway

23040 W 83rd St, Shawnee
(913) 422-0552

Recent Reviews

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Nikki Porter

The food was good but the lady taking my order was too busy talking to her coworkers and laughing that I had to repeat my order MULTIPLE times. Everytime she would giggle and say sorry and 2 seconds later do it all over again. I'm all about having fun at work but I shouldn't have to keep telling what cheese to put on my sandwich 4 times within a minute.

Tess Koppelman

What is going on at this Subway? Went here Saturday at 12:45pm.. Lunch rush. Was told when I walked in that they basically had three pieces of bread left and flatbread and that was it. How do you not have any bread ready to go during the lunch rush? We were going to be meeting a group of about eight of us so I called my friend and said don't bother coming here there's not enough food for everybody

There was a young lady working who was incredibly polite and patient and friendly and she deserves five stars. But the older man with the beard was flat out rude and unpleasant. At one point I asked him a question and he turned around and walked away from me. So when he came back I asked again and he answered me in a Gruff and dismissive way. Dude you work in customer service. I was not being rude to you at all... you could at least pretend to be pleasant.

Leaving this review so I remember not to come back here again

Ana Nubia Duin

Love their meatball sandwich and I'm happy for their daily specials.

Darryl Marlo

This subway restored my faith in the restaurant. It’s clean, they make a great sub, and the service is amazing. I had a brief conversation with a guy named Nate who made my food and gave great customer service. Come to find out he runs the place and from what I can tell, runs it well. If I’m in the area for work, I’m going to this Subway for sure.

Greg Overpeck

They were very friendly and helpful. I would use this Subway again. I thought it was clean too.

Randilyn Karst

My daughter and I went here for dinner for a quick refreshing meal. We were met by the most amazing staff members who Treated us so kindly. The food was fresh and our sandwiches were amazing!

Kevin

No one ever seems to be working the drive-thru at this location. I've got to make these small adjustments and remember that.

Danny Nguyen

Ordered my subway meal through the app and I’ve got to add my birthday cookie to that order. The free cookies is for my birthday reward coupon and I was very disappointed it was not in the bag. I asked them is the cookie inside the bag and they said yes and when I got back to work, I opened the bag up. The cookie is not inside. Sub was good but very disappointed they forgot to add it and said they did already.

Atmosphere: 5

Food: 5

Service: 1

Jim Passantino

They don’t pay attn to drive thru.

Atmosphere: 3

Food: 3

Service: 1

Ryan Roper

Placed an online order and waited 20 minutes outside for the "ready" time before going in. When I got in the door, I waited another 10 minutes for the *one* person working the counter to take care of other customers... only to find they hadn't made any of my sandwiches because they were out of one type of bread. So I lost 30 minutes for nothing. To make matters worse, the person stopped working my order between sandwiches to go take care of drive-through orders.

I've always loved Subway, but the value just isn't there for the amount of food (and now, aggravation) you get. I appreciate the fresh-sliced meat concept, but honestly, they give you way more at places like Jersey Mike's... and aren't as stingy with other toppings (like the three anemic cheese triangles).

Atmosphere: 4

Food: 3

Service: 1

Charlotte Johnson

I typically do not write reviews, but I feel compelled to share my experiences at this particular Subway, as they have consistently declined over time. The quality of the subs has noticeably deteriorated. The bread remains stale, and they often forget to include cheese on my sandwiches. Additionally, the staff has been quite unpleasant and rude. While I recognize that this may not be a long-term career for them, it is essential to take pride in their work and treat customers with respect. I would not mind if I never had another Subway sandwich again. It is crucial for management to address these issues, as the current environment, characterized by unprofessional attitudes and a lack of motivation, could jeopardize the future of this establishment.

Atmosphere: 1

Food: 1

Service: 1

Chris A

I will start by saying the worker was nice and cordial and did not give attitude.
That said, I ordered a cold cut combo and the whole time the worker seemed like she had never done this before and seemed to be second guessing everything, tiny layer of meat, a lot of cheese and barely any toppings and somehow the Italian herbs and cheese bread had no flavor and was just horrible.
Can’t envision ever going back to this location unfortunately because it’s a good location for where me and my wife frequent.

Atmosphere: 1

Food: 1

Service: 2

Trevor Gadue

Went out of my way to go around the road block on 83rd and had my order all ready. I order from here 2 or 3 times per month online. This time it said the location is not accepting promotion codes. Guess it will be my last time with this particular franchise. I hate when a company does promotions and a certain franchisee doesn't want to deal with coupons that the parent company pays them back for anyways. I hope this one goes chp 11. Won't be back

Service: 1

Drguy ks

Lights are on but no one is inside. Called and phone rang 20 times but no one picked up.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cinnabon Footlong Churro

Sarah Musick

The girl behind the counter was the best. I can't remember her name. She had a nose piercing. She made me her fave sandwich, which is now mine?

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