Wendy's

22510 Midland Dr, Shawnee
(913) 422-1677

Recent Reviews

Sort by
Nathan Kahler

1. Exceptional Customer Service – Friendly, attentive staff who go above and beyond to ensure every customer has a great experience. Fast, efficient service with accurate orders and a welcoming atmosphere.
2. Fresh, High-Quality Food – Hot, crispy fries, fresh, never frozen beef, and perfectly made-to-order sandwiches. Salads that are actually fresh, and Frostys that hit just right every time.
3. Clean and Well-Maintained Restaurant – A spotless dining area, well-stocked drink station, and a bathroom that’s actually clean (a rare find in fast food!).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baconator

Tristan

The fries were cold. Chicken sandwich tasted like it was made a hour ago.
Worst of all was the kid at the fry station was yelling at coworkers and cussing. My kids got scared and we had to leave.

Kid-friendliness: Not at all. Toxic environment. Kitchen staff felt ok to swear when kids were around. Horrible!

Atmosphere: 1

Food: 1

Service: 1

Apollo Kouns

Paid for 3 meals and only got 1 fry :/ food was good but for as much as we paid I think it's a bit bs that we didn't get our fries

Atmosphere: 3

Food: 4

Service: 2

Bryan Banks

Very rude, like they doing u a favor .. food is cold, and I order garlic parmesan chicken nuggets and got oil, only.

Atmosphere: 1

Food: 1

Service: 1

Randall Liestman

Drive thru experience was good. Courteous staff. Quick order dispersion. Food was freshly hot and fries seasoned well. Frosty as always was on point.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts

Rich’s Army

It’s okay but could be better!

Atmosphere: 3

Food: 3

Service: 5

Keekee Russell

Literally THE BEST Wendy’s I’ve been to in my life! I go on lunch a couple times a week and the food is ALWAYS so hot and fresh! So hot that I can’t eat right away! The spicy chicken is the best! Thank you :)

Food: 5

Service: 5

Recommended dishes: 6 PC Spicy Chicken Nuggets, Baconator, Baconator Fries, Wendy's Hot & Crispy Fries

Pam Squire

The food was just okay at this location (the burgers and fries were not hot and the Frosty was half melted), but the service was ruined by one guy. He took our order and then only gave us half of what we ordered. Then he left the window, I'm assuming he left to take other orders and didn't come back, so we waited and waited. He then came back because the line got really long, and in an angry manner, opened the window and looked at me like, "What?" He didn't even say anything. I told him the items they didn't give us, so he got them, practically threw them out the window at us, and didn't even give us a chance to ask for anything else, which was unfortunate, because he didn't give us spoons, straws or condiments etc. for our Frosties, drinks, burgers, and fries. So, we waited again, and finally, an employee who was sweeping snuck up to the window (literally, he was looking over his shoulder the whole time, looking afraid he'd get caught) and asked if we needed something else, at which point he kindly gave us everything else we needed. The guy with the headset on was rude and dismissive, and I won't go back to that location again unless he's not working there anymore.

Atmosphere: 1

Food: 3

Service: 1

D Hawk

Very good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts

lorenzo Atkinson Jr

Great service

Atmosphere: 5

Food: 5

Service: 5

J C

I always use the drive-thru at Wendy's. Although it's a long wait, it's worth it. I usually have good to Great customer service. I love giving them my business because they support adoption. Have you ever tried their chocolate chip cookies? They are incredible! And their oat bars are really really good too. Their new Triple Berry Frosty is delicious!

Food: 5

Service: 4

Colonel2005

Terrible custom service he had a terrible voice by talking fast and being very rude

Food: 5

Service: 1

Chris Stodgell

Food is always good people are nice. They need to fix the pop machine

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: 6 PC Chicken Nuggets, Baconator

Thomasin Kuhn-Wichtendahl

Super delightful biscuits and gravy and sandwich item!

Atmosphere: 5

Food: 5

Service: 5

Brad Tilghman

Went through the drive thru. Gentleman running the intercom probably wasn't having the best day but was impolite and short with us.

Atmosphere: 3

Food: 4

Service: 3

Loading...