Pulled in off the Interstate looking for a good cup of coffee. This was NOT it. It was terrible. $15 of terrible coffee.
Service: 4
Layce Hartman
Would be faster to drive to Lawrence and get a coffee there . Slow. Been in line for 20 min
Atmosphere: 1
Food: 1
Service: 1
Marie A
I ABSOLUTELY will NEVER return to this location again and after hearing a manager trash talk the establishment on our second to last visit, that explains why the service has been so horrendous the last FOUR times in a row.
Today we waited in the line for 45 min because the staff are some of the laziest people we've ever met who do not care about the quality of customer service. And once you're in the line, you're a captive audience who cannot escape despite what may require an hour of your time.
I'm furious that it took 45 min today alone because these teenage and college aged staff find it more important to chit chat for 5+ min with cars while they have a full line backed into the street. Their friends come thru and immediately it's more important to spend time gossiping than moving cars through the line. Today's final straw for me was that we finally reached near the front of the line to pick up the drinks we ordered. There was ONE car in front of us and they talked for nearly 5min. We THOUGHT they were waiting on a messed up drink maybe, but NO after they laughed and chatted, they finally just drove away. Meanwhile, we could see two drinks sitting on their cart getting cold that were not handed to the car ahead of us. Initially we thought those were maybe the mistaken drinks for the car ahead of us. But much to our surprise, they handed them to us when we pulled up.
And moreover, when we DID pull up, we didn't even get our drinks. The two females standing there, who were chatting with the car that had been ahead of us, TURNED THEIR BACK ON US to chat with themselves more. They didn't even have the proper sense to maybe consider handing us our drinks FIRST before turning to chat with one another.
They are so disrespectful of customer's time. We had been waiting 45 min at this point and they were absolutely fine with making us continue to wait while they gossiped amongst themselves, WHEN OUR DRINKS WE PAID FOR WERE SITTING RIGHT THERE!! Make it freaking make sense.
Insult to injury, we KEEP giving this location chance after chance. When they first opened, they were amazing. But having four HORRIBLE visits in a row, with people that have NO business in customer service, we will not only not return, but I'll actively encourage people to just go down the road to Dutch Bros. We drive out of our way from Manhattan to come here but today was the last time. We'll go to 151 Coffee in MHK and not be treated so poorly.
I seldom write scathing, angry reviews about places that involve customer service because I understand everyone has off days, but this was absolutely the straw that broke the camels back. 7brew Topeka will not see another dime of ours and it will be a personal mission to encourage others to go literally ANYWHERE ELSE until they either get better staff or go bankrupt and close.
Atmosphere: 1
Food: 2
Service: 1
Curtis Wilhelmson
Great drinks friendly staff
Atmosphere: 5
Food: 5
Service: 5
deidra stanley
The coffee is okay the iced coffee is better.
Atmosphere: 3
Food: 4
Service: 3
Welbs
The best coffee and the staff is always so nice amd happy. Love it and highly recommend 😍
Atmosphere: 5
Food: 5
Service: 5
Ryan Litchford
Love the drinks and the prices!
Atmosphere: 5
Food: 5
Service: 5
Mona Morris
Dogs really liked the pup cups coffee and iced coffees are great. Drive thru
Atmosphere: 5
Service: 5
Michael Nash
Great service 👏
Atmosphere: 5
Food: 5
Service: 5
Amber McCabe
Jocelyn took our order and she made the experience wonderful. They all do everytime.
Wonderful place for coffee & other drinks. However, they give you absolutely no time to order your drinks then when you want to look at the menu they just stand there impatiently while you choose something to drink.
Tammy Trail
Great service from Joslyn!! Best coffee ever!!
Service: 5
Libby Cairo
Jocelyn was great! Drinks were good
Atmosphere: 5
Food: 5
Service: 5
Casey Gibbs
Josselin was helpful and great and the drinks are so good!
Atmosphere: 5
Food: 5
Service: 5
Alan
Ordered my drinks drove up when the drinks come out. They wasn’t the right color and I should know my drinks I have had over 130 of them. She took the drinks back said there was something wrong with the mix, but it was OK. there was a line. I didn’t feel like I should hold everybody else up so I said OK drove off And sometimes I would say about 70% of the time when you’re sitting in line and it happens that the car in front of you knows all the people that work there and they all gather around that car to talk to him or her I guess it comes down to the old saying When the cats away the mice will play. They were quite good when they opened up but have been going downhill since.
Pulled in off the Interstate looking for a good cup of coffee. This was NOT it. It was terrible. $15 of terrible coffee.
Service: 4
Would be faster to drive to Lawrence and get a coffee there . Slow. Been in line for 20 min
Atmosphere: 1
Food: 1
Service: 1
I ABSOLUTELY will NEVER return to this location again and after hearing a manager trash talk the establishment on our second to last visit, that explains why the service has been so horrendous the last FOUR times in a row.
Today we waited in the line for 45 min because the staff are some of the laziest people we've ever met who do not care about the quality of customer service. And once you're in the line, you're a captive audience who cannot escape despite what may require an hour of your time.
I'm furious that it took 45 min today alone because these teenage and college aged staff find it more important to chit chat for 5+ min with cars while they have a full line backed into the street. Their friends come thru and immediately it's more important to spend time gossiping than moving cars through the line. Today's final straw for me was that we finally reached near the front of the line to pick up the drinks we ordered. There was ONE car in front of us and they talked for nearly 5min. We THOUGHT they were waiting on a messed up drink maybe, but NO after they laughed and chatted, they finally just drove away. Meanwhile, we could see two drinks sitting on their cart getting cold that were not handed to the car ahead of us. Initially we thought those were maybe the mistaken drinks for the car ahead of us. But much to our surprise, they handed them to us when we pulled up.
And moreover, when we DID pull up, we didn't even get our drinks. The two females standing there, who were chatting with the car that had been ahead of us, TURNED THEIR BACK ON US to chat with themselves more. They didn't even have the proper sense to maybe consider handing us our drinks FIRST before turning to chat with one another.
They are so disrespectful of customer's time. We had been waiting 45 min at this point and they were absolutely fine with making us continue to wait while they gossiped amongst themselves, WHEN OUR DRINKS WE PAID FOR WERE SITTING RIGHT THERE!! Make it freaking make sense.
Insult to injury, we KEEP giving this location chance after chance. When they first opened, they were amazing. But having four HORRIBLE visits in a row, with people that have NO business in customer service, we will not only not return, but I'll actively encourage people to just go down the road to Dutch Bros. We drive out of our way from Manhattan to come here but today was the last time. We'll go to 151 Coffee in MHK and not be treated so poorly.
I seldom write scathing, angry reviews about places that involve customer service because I understand everyone has off days, but this was absolutely the straw that broke the camels back. 7brew Topeka will not see another dime of ours and it will be a personal mission to encourage others to go literally ANYWHERE ELSE until they either get better staff or go bankrupt and close.
Atmosphere: 1
Food: 2
Service: 1
Great drinks friendly staff
Atmosphere: 5
Food: 5
Service: 5
The coffee is okay the iced coffee is better.
Atmosphere: 3
Food: 4
Service: 3
The best coffee and the staff is always so nice amd happy. Love it and highly recommend 😍
Atmosphere: 5
Food: 5
Service: 5
Love the drinks and the prices!
Atmosphere: 5
Food: 5
Service: 5
Dogs really liked the pup cups coffee and iced coffees are great. Drive thru
Atmosphere: 5
Service: 5
Great service 👏
Atmosphere: 5
Food: 5
Service: 5
Jocelyn took our order and she made the experience wonderful. They all do everytime.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: By 7 Brew
Restaurantji Recommends
Wonderful place for coffee & other drinks. However, they give you absolutely no time to order your drinks then when you want to look at the menu they just stand there impatiently while you choose something to drink.
Great service from Joslyn!! Best coffee ever!!
Service: 5
Jocelyn was great! Drinks were good
Atmosphere: 5
Food: 5
Service: 5
Josselin was helpful and great and the drinks are so good!
Atmosphere: 5
Food: 5
Service: 5
Ordered my drinks drove up when the drinks come out. They wasn’t the right color and I should know my drinks I have had over 130 of them. She took the drinks back said there was something wrong with the mix, but it was OK. there was a line. I didn’t feel like I should hold everybody else up so I said OK drove off And sometimes I would say about 70% of the time when you’re sitting in line and it happens that the car in front of you knows all the people that work there and they all gather around that car to talk to him or her I guess it comes down to the old saying When the cats away the mice will play. They were quite good when they opened up but have been going downhill since.
Atmosphere: 3
Food: 2
Service: 2
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