So, I haven't been here to dairy Queen in awhile and decided to give it a shot. The young man at the register was good and polite at taking orders. I got my food and it wasn't how, but not cold either. The blizzard was dripping all over the table. I spoke to an employee about it and she made me a new one. It still wasn't perfect but she explained why and I could see that. The frustrating thing is when I asked about it being turned upside down. She told me they have never done that, I know this to be a lie, because I've earned a free blizzard from it many years ago, so never was incorrect. They even wrote my name in a white binder at the time that's how I know they did and there aren't very many dairy queens that serve for in topeka. That's common knowledge.
Another thing that made me upset was that while I was eating around 2:45-2:50pm. I watch this kid spray a can of raid on his way back from the front to the back of the kitchen and sprayed the chemical on the tables themselves. It's been almost ten minutes as I've been here and writing this that never has he came back to wash the tables off he covered in poison. If you get sick and ate here. You know why. Check the cameras if you like. It was very upsetting and I definitely won't be coming back.
So, glad braums is coming to topeka after this experience.
Atmosphere: 2
Food: 3
Service: 4
Burke LeValley
They do not tell you that gravy no longer comes with the chicken strip baskets but ask you to select a sauce. You have to select gravy and do without ranch, buffalo, etc.. without being upcharged.
It feels like another corporate “gotcha” because when I returned home to call and ask for a blizzard or something they acted like I was an idiot for not knowing and offered 5% discount at the next visit!
What kind of advertising and customer service is that? ….
…The kind you might expect for a bunch of teenagers and (apparently) no supervisory staff over 16. DQ Grill and Chill is ten thumbs down and I will not be giving this location any more of my business.
Atmosphere: 1
Food: 1
Service: 1
Mary “Mary0811”
Its been years since I went to DQ. I brought a mini blizzard and do not remember it being so small. $5 for a cup of ice cream Nahh go to Sheridans.
Atmosphere: 4
Food: 3
Service: 3
Dustin Bass
Ice cream tasted off and was melting just handing it to me in my truck.
Atmosphere: 1
Food: 2
Service: 1
Natasha Blankenship (Tasha)
👍🏻
Atmosphere: 5
Food: 5
Service: 5
Beverly Shriver
Went there twice for blizzards. They are not able to turn them upside down. May as well just ordered milk shakes.
Golaki
Always a great place to eat food and/or ice cream. The area is very clean. Great service.
Atmosphere: 5
Food: 5
Service: 5
Ralph Casas
Ordered online. Ordered a large meal. They forgot my drink. They only gave me small fries. Employee look like they’re miserable and don’t want to be there.
0/10 would not recommend going here
Atmosphere: 1
Food: 1
Service: 1
kylisha patterson
Yall need to be in jail! onion rings was burnt & empty & drive thru person don’t listen
Overpriced food that is mediocre at best. $13 for a disappointing chicken strip basked that had clearly been sitting out and was barely room temperature made me regret trying Dairy Queen again for the first time in years. My bad for fast food isn't high at all, and this is one of the few places that falls well below it.
R N
The first 2 times I ate at this location I was so impressed. My food was hot and fresh. I had ordered a hot fudge that was put in their freezer. I said nothing because I should’ve told them not to make until I was ready. The whole point of hot fudge is to eat it hot.
The last time I was there, what a big disappointment. Tables dirty. I had to clean my own. My fries were cold and I could not eat. A kid who was not an employee behind counter and everyone talking when dining room could’ve been cleaned and also soda fountain station wiped down.
Now I don’t know if I will ever return.
Food: 3
Sheryl Richardson
The staff is super friendly and very accomodating with politeness. It is so refreshing to see smiling faces
Atmosphere: 5
Food: 5
Service: 5
Alex Hennigh
Waited in the drive-thru line for 15 minutes with only one car with one occupant in it ahead of me for a small M&M Blizzard only to be handed a small M&M soup. I'll drive across town next time I'm craving ice cream before I return to this location despite living 30 seconds away.
The burgers were good and fresh
So, I haven't been here to dairy Queen in awhile and decided to give it a shot.
The young man at the register was good and polite at taking orders.
I got my food and it wasn't how, but not cold either. The blizzard was dripping all over the table.
I spoke to an employee about it and she made me a new one. It still wasn't perfect but she explained why and I could see that. The frustrating thing is when I asked about it being turned upside down. She told me they have never done that, I know this to be a lie, because I've earned a free blizzard from it many years ago, so never was incorrect. They even wrote my name in a white binder at the time that's how I know they did and there aren't very many dairy queens that serve for in topeka. That's common knowledge.
Another thing that made me upset was that while I was eating around 2:45-2:50pm. I watch this kid spray a can of raid on his way back from the front to the back of the kitchen and sprayed the chemical on the tables themselves. It's been almost ten minutes as I've been here and writing this that never has he came back to wash the tables off he covered in poison.
If you get sick and ate here. You know why. Check the cameras if you like. It was very upsetting and I definitely won't be coming back.
So, glad braums is coming to topeka after this experience.
Atmosphere: 2
Food: 3
Service: 4
They do not tell you that gravy no longer comes with the chicken strip baskets but ask you to select a sauce. You have to select gravy and do without ranch, buffalo, etc.. without being upcharged.
It feels like another corporate “gotcha” because when I returned home to call and ask for a blizzard or something they acted like I was an idiot for not knowing and offered 5% discount at the next visit!
What kind of advertising and customer service is that? ….
…The kind you might expect for a bunch of teenagers and (apparently) no supervisory staff over 16. DQ Grill and Chill is ten thumbs down and I will not be giving this location any more of my business.
Atmosphere: 1
Food: 1
Service: 1
Its been years since I went to DQ. I brought a mini blizzard and do not remember it being so small. $5 for a cup of ice cream Nahh go to Sheridans.
Atmosphere: 4
Food: 3
Service: 3
Ice cream tasted off and was melting just handing it to me in my truck.
Atmosphere: 1
Food: 2
Service: 1
👍🏻
Atmosphere: 5
Food: 5
Service: 5
Went there twice for blizzards. They are not able to turn them upside down. May as well just ordered milk shakes.
Always a great place to eat food and/or ice cream. The area is very clean. Great service.
Atmosphere: 5
Food: 5
Service: 5
Ordered online. Ordered a large meal. They forgot my drink. They only gave me small fries. Employee look like they’re miserable and don’t want to be there.
0/10 would not recommend going here
Atmosphere: 1
Food: 1
Service: 1
Yall need to be in jail! onion rings was burnt & empty & drive thru person don’t listen
Food: 1
Service: 1
Restaurantji Recommends
Ice was not frozen was running before got it
Atmosphere: 5
Food: 3
Service: 3
Overpriced food that is mediocre at best. $13 for a disappointing chicken strip basked that had clearly been sitting out and was barely room temperature made me regret trying Dairy Queen again for the first time in years. My bad for fast food isn't high at all, and this is one of the few places that falls well below it.
The first 2 times I ate at this location I was so impressed. My food was hot and fresh. I had ordered a hot fudge that was put in their freezer. I said nothing because I should’ve told them not to make until I was ready. The whole point of hot fudge is to eat it hot.
The last time I was there, what a big disappointment. Tables dirty. I had to clean my own. My fries were cold and I could not eat. A kid who was not an employee behind counter and everyone talking when dining room could’ve been cleaned and also soda fountain station wiped down.
Now I don’t know if I will ever return.
Food: 3
The staff is super friendly and very accomodating with politeness. It is so refreshing to see smiling faces
Atmosphere: 5
Food: 5
Service: 5
Waited in the drive-thru line for 15 minutes with only one car with one occupant in it ahead of me for a small M&M Blizzard only to be handed a small M&M soup. I'll drive across town next time I'm craving ice cream before I return to this location despite living 30 seconds away.
Service: 1
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