Store is clean and comfortable. Ordering was fast and easy. Staff is super friendly. Food was prepared quickly and was down right tasty.
Atmosphere: 5
Food: 5
Service: 5
Austin
Friendly staff at counter, food came quickly and correct.
Atmosphere: 5
Food: 5
Service: 5
Tony Hernandez
Wow, they have hot subs now
Atmosphere: 5
Food: 5
Service: 5
Peter Steimle
The online ordering works well. Humans pack catering orders however, so check to make sure everything is there before you leave. This time the forks were missing, so we had 12 salads and no forks.
Atmosphere: 4
Food: 4
Service: 3
motherblonde
Ordered sandwiches for delivery. Wrong sandwich delivered. Called, but too busy to talk to us. Over 1 hour no sandwich that was already paid for. I get mistakes happen its how you handle them that matters.
Haylie
Love their food, service was amazing, and was ready on time!
Atmosphere: 4
Food: 5
Service: 3
Adam Neeley
Went through the drive through to order food. No one behind us or in front of us. Asked for no tomato on a tuna sandwich. Got to the window and they told us they were out of celery for the tuna. No big deal. Told them that was fine, we didn’t need to have celery. Paid for the food. And then they asked us to pull forward and park in front of the building. So we park right in front of the door. Another two vehicles went through the drive through, appearing to have received their orders, a worker left (I assume to go to a different store to get ingredients they were missing) and a family of four went inside. trying to be patient but enough was enough, after 20 minutes of waiting finally decided to go inside and see what was taking so long. Just to find the family of four had been served and our food was just sitting on the counter waiting. This location has just progressively gotten worse and worse. We like jimmy johns. But this store is just not a pleasant experience.
Atmosphere: 1
Food: 2
Service: 1
El Torro
Love the reading material in the bathrooms. Sandwiches are always delicious. #4 Tom is the best! The free smells aren't as filling as one would hope!
Dietary restrictions: No salt, some salt, load of salt, kosher salt, blessed salt, pink salt, they have it all! No bread or some bread get veg on with it wrapped in turkey!
Parking: Ease of parking
Wheelchair accessibility: Have a couple ramps to get em up!
they forgot my friends ham on her ham and cheese sandwich. i do not recommend
Debbie
Had food delivered! Food was not delivered to my front door left outside my gate by street. Anyone walking by person or animal could of taken it.
Food: 3
Service: 1
Pedro Rangel
Came here to get some sandwich's at 8:15pm, almost an hour before closing time, in drive thru and sat at the box for 5 mins with no one saying anything or asking me anything so I decided to drive around and as I do both employees are standing at the drive thru window with no headset on so I drove all the around to the box again hoping one of the 2 idiots would common courtesy of putting a head set and again nothing for another 5-10 mins so I left again but this time both of the employees decided to go hide so they wouldn't be seen. Honestly if this is how the closing crew is gonna be then you need some new closers because those 2 are just losing this store money and not even doing any work.
Atmosphere: 1
Food: 1
Service: 1
Joanna Stone
Been waiting over 2 weeks for my money to be refunded for an order I waited 3 hours for a never got. Was told the money would be refunded twice now bu 2 different managers. This is pathetic. Will never order from here again after reading the other reviews and seeing this is normal for them. Horrible service.Update: I reached out to corporate who essentially said I have to wait for my own money because of their stores failure to be able to do their job. They did nothing. They said sorry but not our problem essentially. This whole stores management team is a joke and the company itself is pathetic. If you want to have your money STOLEN (that's what it is when you offer a product, don't supply the product, but keep the money). And the fact that they don't care about their franchisees shows they don't care about the customers or their image
What a great manager and staff! All 10’s!
Atmosphere: 5
Food: 5
Service: 5
Issues resolved promptly by GM
Atmosphere: 5
Food: 5
Service: 5
Store is clean and comfortable. Ordering was fast and easy. Staff is super friendly. Food was prepared quickly and was down right tasty.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff at counter, food came quickly and correct.
Atmosphere: 5
Food: 5
Service: 5
Wow, they have hot subs now
Atmosphere: 5
Food: 5
Service: 5
The online ordering works well. Humans pack catering orders however, so check to make sure everything is there before you leave. This time the forks were missing, so we had 12 salads and no forks.
Atmosphere: 4
Food: 4
Service: 3
Ordered sandwiches for delivery. Wrong sandwich delivered. Called, but too busy to talk to us. Over 1 hour no sandwich that was already paid for. I get mistakes happen its how you handle them that matters.
Love their food, service was amazing, and was ready on time!
Atmosphere: 4
Food: 5
Service: 3
Went through the drive through to order food. No one behind us or in front of us. Asked for no tomato on a tuna sandwich. Got to the window and they told us they were out of celery for the tuna. No big deal. Told them that was fine, we didn’t need to have celery. Paid for the food. And then they asked us to pull forward and park in front of the building. So we park right in front of the door. Another two vehicles went through the drive through, appearing to have received their orders, a worker left (I assume to go to a different store to get ingredients they were missing) and a family of four went inside. trying to be patient but enough was enough, after 20 minutes of waiting finally decided to go inside and see what was taking so long. Just to find the family of four had been served and our food was just sitting on the counter waiting. This location has just progressively gotten worse and worse. We like jimmy johns. But this store is just not a pleasant experience.
Atmosphere: 1
Food: 2
Service: 1
Love the reading material in the bathrooms. Sandwiches are always delicious. #4 Tom is the best! The free smells aren't as filling as one would hope!
Dietary restrictions: No salt, some salt, load of salt, kosher salt, blessed salt, pink salt, they have it all! No bread or some bread get veg on with it wrapped in turkey!
Parking: Ease of parking
Wheelchair accessibility: Have a couple ramps to get em up!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and accurate, what more can you ask for?
Atmosphere: 4
Food: 4
Service: 4
they forgot my friends ham on her ham and cheese sandwich. i do not recommend
Had food delivered! Food was not delivered to my front door left outside my gate by street. Anyone walking by person or animal could of taken it.
Food: 3
Service: 1
Came here to get some sandwich's at 8:15pm, almost an hour before closing time, in drive thru and sat at the box for 5 mins with no one saying anything or asking me anything so I decided to drive around and as I do both employees are standing at the drive thru window with no headset on so I drove all the around to the box again hoping one of the 2 idiots would common courtesy of putting a head set and again nothing for another 5-10 mins so I left again but this time both of the employees decided to go hide so they wouldn't be seen. Honestly if this is how the closing crew is gonna be then you need some new closers because those 2 are just losing this store money and not even doing any work.
Atmosphere: 1
Food: 1
Service: 1
Been waiting over 2 weeks for my money to be refunded for an order I waited 3 hours for a never got. Was told the money would be refunded twice now bu 2 different managers. This is pathetic. Will never order from here again after reading the other reviews and seeing this is normal for them. Horrible service.Update: I reached out to corporate who essentially said I have to wait for my own money because of their stores failure to be able to do their job. They did nothing. They said sorry but not our problem essentially. This whole stores management team is a joke and the company itself is pathetic. If you want to have your money STOLEN (that's what it is when you offer a product, don't supply the product, but keep the money). And the fact that they don't care about their franchisees shows they don't care about the customers or their image
Atmosphere: 1
Food: 1
Service: 1
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