KFC

3920 SW 21st St, Topeka
(785) 272-2228

Recent Reviews

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Joseph Stringer

North Topeka was great, couple years since I had been to this store because of service and overall just ok. They have completely changed. Service was Fantastic Excellent even with new girl working register, fun to see the manager boistering her new employee. Food was perfect!!! Thank You!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 3 Piece Fried Chicken Dinner, Mashed Potatoes & Gravy

Miranda Cain

They staff were pleasant. Once we got home and took a bite of chicken we realized the grease the chicken was fried in needed changed. We got a 16 peice and spent over $40 and only ate 3 pieces of chicken because of it.

Wheelchair accessibility: It is

Atmosphere: 3

Food: 1

Service: 4

Recommended dishes: Cole Slaw

Rochelle Edmond

Never have chicken parts u need and not stocked up!

Kid-friendliness: Yes

Wheelchair accessibility: Alot!!!
By there door

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: 3 PC Tenders Combo, 3 Piece Fried Chicken Dinner, Mashed Potatoes & Gravy

whitechapel6669

The ONLY 2 employees were super nice on Sunday, you could tell that being short staffed was effecting them. Food took forever to get and was missing items. Took another 10min to just get my sauces because they were too short staffed to take care of me immediately. Feel bad for the workers as it’s not their fault the management failed them and can’t staff the store. Recommend doing orders through the other locations as this one’s understaffed.

Atmosphere: 1

Food: 2

Service: 3

Huata Sighthearte

Seriously?
I got a 5 piece for almost 20$ and THIS is what you godt to customers? This is a disgusting practice.
THIS IS A 5 PIECE!!!

This ISN'T the fault of the workers! The workers are nice and kind and so understandaling. But the company owners should be ASHAMED.

Atmosphere: 1

Food: 1

Service: 5

brett Willard

Flat soda with no ice, no spork for my Mac and cheese bowl, and the drumstick was small enough it could have come from a pigeon, seriously drive through was a bad idea. They said tenders would take 10 minutes to make.

Food: 1

Service: 1

Ken Sallee

Old tough greasy chicken and the corn was not edible. Biscuits were old and hard as hell. Will not go to this one again.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Cole Slaw, Mashed Potatoes & Gravy

DLGreene62

Went thru drive through, ordered 3 piece box meal (breast)...delicious, everything was still hot by the time I got home!...love it!

Atmosphere: 5

Food: 5

Service: 5

Larry Hayes

Sadly this is a prime example of what happens when the bean counters take over a good company. They have taken all the quality and taste out of the product and all you're left with is mediocre food this used to be a fat favorite of ours but no longer, I didn't know you could get chickens that small!

Atmosphere: 2

Food: 1

Service: 3

Jim McCartney

Quick dinner to bring home.

Atmosphere: 5

Food: 5

Service: 5

Natasha Scott

Slow through the drive through. But food was good.

Food: 5

Service: 2

Ken Bettencourt

Fast and tasty the first time then went back back 6/29 service was very slow even though the food was great number one the situation should have been corrected by some kind of extra compensation in food to offset the inconvenience to me and others who appeared after

Atmosphere: 2

Food: 4

Service: 2

Blessed

I don't understand why it is so hard to get fresh food from KFC. I love KFC but apparently they don't love me. This was the deal breaker. I wont be back

Atmosphere: 5

Food: 1

Service: 5

Shernks

Girl over the drive thru speaker was confused and rude. She couldn't hear us, so of course, they gave us the wrong food, and none of sauces ordered. We didn't realize it until we got home. My mistake not to check bag before leaving. Called to fix it, and the phone would ring and then hang up, over and over! So I gave up! Not going back anytime soon.

Atmosphere: 1

Food: 1

Service: 2

Gary C

Worst customer service around…rude and there are much better chicken places in Topeka…I refuse to patronize this establishment

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