McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5525 SW 21st St, Topeka
(785) 273-1741
About McDonald's
Customers' Favorites
McDonald's Reviews
We eat inside and the service very sad. No assistance for customers
Normally we like. Staff would walk around someone trying to help.
Just got back from here and had to wait over 20 minutes for 2 items (got the drinks right away). Asked for a manager and got someone who was "kinda" (his word) a manager. Terrible customer service.👎👎
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
McDonald's is a convenient stop for a quick meal, with a drive-thru option available. The restaurant appears clean, but service can be lacking, as some customers had to wait for extended periods to be acknowledged by employees. However, the Topeka location on Southwest 21st stands out, with a welcoming atmosphere and a dedicated team.
The general manager, Lamont, and the assistant manager, Rachel, are praised for their outstanding leadership, creating a family-like environment where the crew works together seamlessly. Customers appreciate the freshness of the food, which is always cooked to their liking, and the availability of the play area for children, making it a family-friendly destination.
The restaurant also offers accessible features, such as a wide entrance door on the opposite side of the drive-thru, which has been helpful for some customers. Overall, this McDonald's location provides a positive dining experience, with friendly staff and a well-maintained facility.