For some reason I continue to give them chances. They always seem to mess up my whole sandwich order which contains three ingredients.Although it has never been as bad as it was tonight. Our ticket was lost and when we waited for 30 minutes, we decided something was up. Once talking to one of the employees, they made our order. When we finally got my order, it came with three more ingredients than I wanted. Overall, service has never reached the bare minimum.
Jo
Schlotzsly's sandwiches are always freshly made and delicious! Love this place?
Alex Collette
Love this place. Has the best food deal on Wednesday's in the entire city. BOGO pizzas.
Rikki Spinelli
Ordered online, still over an hour wait! Already paid for it so you guys owe me a free sandwich 🥪!
Service: 1
Pamela Alquest
The food is always great here. However, I ordered my sandwich with no tomatoes and add mustard. It had tomatoes on it and no mustard. Other than that I love this place.
Went to Schlotzsky's again....and they made my sandwich wrong AGAIN!!!!!!
Atmosphere: 3
Food: 1
Service: 3
William Vrbanac
Needed to carry out 2 medium sandwiches mistakenly not made to carry out. Seen some foam boxes and asked for 2. Was told NO! They are only for the large sandwiches but offered the small paper wraps that don’t fit around the medium sized. Asked the manager and got no again. They are only for large. I never had a restaurant refused a foam box for carry out. Yelp have the sandwich poorly wrapped and get cold going home. Don’t order sm or medium to go they will get cold. And medium wrapping will be marginal. I will no have that problem because I do not need to eat their outrageously priced sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Copeland
Dark. Dirty. Understaffed. We got someone else’s order
Atmosphere: 1
Food: 2
Service: 2
Desiree Lyons
Ordered over the phone. It was ready when I arrived. Food was fresh and tasty.
Food: 5
Service: 5
Steve Challacombe
Love the food here. Service…. Not so much. Seemed like we were inconveniencing the girl at the register to have to order, then forgot one of our sandwiches. When asked about the missing sandwich, experienced an attitude like it was my fault they forgot it. When they brought it out, she just dropped on the table and walked away with an attitude. No words at all. Drop and walk off…. Again, like I was bothering them to serve us, correctly even. Just wow!
The sandwich was good but not exceptional. Service seemed a bit assembly line, like many other similar establishments.
Atmosphere: 4
Food: 4
Service: 4
Robert Couch
Very rude and disrespectful when my wife and I brought our kids here for lunch. My sandwich was wrong on how I asked for. Brought out the wrong order to us. All employees for rude and just seemed like they didn't care about there jobs and didn't want to be there. Will never go back to the location at 21st and gage blvd. I don't recommend going to this store
Atmosphere: 1
Food: 2
Service: 1
Drew Evans
I love how they have gluten-free options and allow you to customize what you are eating. The folks who work there are extremely friendly and knowledgeable. My only complaint is how they have been trying to nickel and dime you for the last couple of years. They got to the point where they actually charge extra for vegetarian additions For example, getting olives is almost a dollar.
Atmosphere: 5
Food: 5
Service: 5
Amelia Eakin
I thought that this Schlotzsky’s had one of the best sandwiches I have ever tasted 10/10!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original
Keith Doel
Excellent hot sandwich! I don't know how they make their sandwich so uniquely different.
For some reason I continue to give them chances. They always seem to mess up my whole sandwich order which contains three ingredients.Although it has never been as bad as it was tonight. Our ticket was lost and when we waited for 30 minutes, we decided something was up. Once talking to one of the employees, they made our order. When we finally got my order, it came with three more ingredients than I wanted. Overall, service has never reached the bare minimum.
Schlotzsly's sandwiches are always freshly made and delicious! Love this place?
Love this place. Has the best food deal on Wednesday's in the entire city. BOGO pizzas.
Ordered online, still over an hour wait! Already paid for it so you guys owe me a free sandwich 🥪!
Service: 1
The food is always great here. However, I ordered my sandwich with no tomatoes and add mustard. It had tomatoes on it and no mustard. Other than that I love this place.
Went to Schlotzsky's again....and they made my sandwich wrong AGAIN!!!!!!
Atmosphere: 3
Food: 1
Service: 3
Needed to carry out 2 medium sandwiches mistakenly not made to carry out. Seen some foam boxes and asked for 2. Was told NO! They are only for the large sandwiches but offered the small paper wraps that don’t fit around the medium sized. Asked the manager and got no again. They are only for large. I never had a restaurant refused a foam box for carry out. Yelp have the sandwich poorly wrapped and get cold going home. Don’t order sm or medium to go they will get cold. And medium wrapping will be marginal. I will no have that problem because I do not need to eat their outrageously priced sandwiches.
Atmosphere: 1
Food: 1
Service: 1
Dark. Dirty. Understaffed. We got someone else’s order
Atmosphere: 1
Food: 2
Service: 2
Ordered over the phone. It was ready when I arrived. Food was fresh and tasty.
Food: 5
Service: 5
Love the food here. Service…. Not so much. Seemed like we were inconveniencing the girl at the register to have to order, then forgot one of our sandwiches. When asked about the missing sandwich, experienced an attitude like it was my fault they forgot it. When they brought it out, she just dropped on the table and walked away with an attitude. No words at all. Drop and walk off…. Again, like I was bothering them to serve us, correctly even.
Just wow!
Atmosphere: 4
Food: 5
Service: 1
Always good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The sandwich was good but not exceptional. Service seemed a bit assembly line, like many other similar establishments.
Atmosphere: 4
Food: 4
Service: 4
Very rude and disrespectful when my wife and I brought our kids here for lunch. My sandwich was wrong on how I asked for. Brought out the wrong order to us. All employees for rude and just seemed like they didn't care about there jobs and didn't want to be there. Will never go back to the location at 21st and gage blvd. I don't recommend going to this store
Atmosphere: 1
Food: 2
Service: 1
I love how they have gluten-free options and allow you to customize what you are eating. The folks who work there are extremely friendly and knowledgeable. My only complaint is how they have been trying to nickel and dime you for the last couple of years. They got to the point where they actually charge extra for vegetarian additions For example, getting olives is almost a dollar.
Atmosphere: 5
Food: 5
Service: 5
I thought that this Schlotzsky’s had one of the best sandwiches I have ever tasted 10/10!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original
Excellent hot sandwich! I don't know how they make their sandwich so uniquely different.
Atmosphere: 4
Food: 5
Service: 4
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