Who ever took my order and helped me was rude and unhelpful. Had a 2 for 5$ coupon handed it to them they put it down and didn't even add it on when I questioned why it was still 8 dollars if it was 2 for 5$ they just started at me instead of reading it, putting it to use or even helping me understand why they weren't using it. Then even I paid the stupid 8$ they gave me the order and it was wrong. This place needs better training and new workers and better management. This isn't the first time..Listen to the reviews 0 stars if possible. Rather have my money back then complete survey on some link that obviously doesn't fix anything
Atmosphere: 1
Food: 2
Service: 1
Megan Burfict
Staff was great, food was great, loving that meat.
Atmosphere: 5
Food: 5
Service: 5
Breeanna Scott
ZERO STARS *WARNING*
Update they said they fixed the problem and gave me a free meal which I went to get at 830pm and again ask for fresh bacon but to which this time I'm told the bacon is made at the beginning of opening for the day. By 8:30pm, the bacon would have sat for just about 12 hours 🤢🤮. The FDA Section 3-501.19 says food should be discarded after 4 hours if left in a warmer like I would assume they do even though the manger Ashley has one time said it sat on top of counter
I had an extremely disappointing experience at Arby’s, and it just kept getting worse. When I asked for fresh bacon, Ashley, the shift manager, rudely informed me that the bacon is cooked at the start of the shift and they don’t make any more — no matter how long it’s been sitting. On top of that, she argued with me, claiming it takes 30 minutes to cook 4 strips of bacon, which is completely unreasonable.
After that unpleasant interaction, I asked for fresh fries at the window. I was assured they were “so hot” and told to be careful. That turned out to be a lie. The fries were not fresh, not hot, and tasted quite old, like they had been sitting for a while. As you can see in the photos, the “large fry” I received wasn’t even a full portion. To make things worse, I was promised ranch, but it wasn’t included.
Given the hostility and dismissiveness I encountered, I felt uneasy about the food I was served. This kind of treatment and lack of care for food quality is completely unacceptable. Arby’s needs to address both their management's attitude toward customers and their food preparation standards. I’m disappointed, frustrated, and genuinely concerned about this experience.
Atmosphere: 1
Food: 1
Service: 1
Sean Kemp
Absolutely disgusting and atrocious. Got a French dip with aujus. No sandwich. Ordered a wrap. Disgustingly hard.
Atmosphere: 1
Food: 1
Service: 1
Matthew Lytle
Accessable to anyone
Atmosphere: 4
Food: 3
Service: 4
Karna Torres
Took too long. Order was put in incorrectly so made incorrectly, so manager would not give a refund. Did not offer to remake order. Not happy!!!!
Milton Purvis
Was not happy with the Reuben sandwich
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef 'N Cheddar
Sami Rae
The staff is rude and unhelpful. Waited way to long and was asked to pull forward to wait. After about 8 minutes a male worker slowly strolls to my car bag in hand and says I'm coming om coming. Arby's needs some serious training on customer service especially for the process they charge for their food. Won't be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
Kurt P
Good sandwiches. Nice, clean atmosphere with bubbly staff. Arby's needs to restart a condiment bar. I liked the peppers and onions that are no longer available, which is why I don't patronize Arby's like I used to!
Atmosphere: 5
Food: 4
Service: 5
Mitchell Sturdivant
I really like that I can get a Greek gyro here. I just find it funny that they have all the meats except for pork.
Who ever took my order and helped me was rude and unhelpful. Had a 2 for 5$ coupon handed it to them they put it down and didn't even add it on when I questioned why it was still 8 dollars if it was 2 for 5$ they just started at me instead of reading it, putting it to use or even helping me understand why they weren't using it. Then even I paid the stupid 8$ they gave me the order and it was wrong. This place needs better training and new workers and better management. This isn't the first time..Listen to the reviews 0 stars if possible. Rather have my money back then complete survey on some link that obviously doesn't fix anything
Atmosphere: 1
Food: 2
Service: 1
Staff was great, food was great, loving that meat.
Atmosphere: 5
Food: 5
Service: 5
ZERO STARS *WARNING*
Update they said they fixed the problem and gave me a free meal which I went to get at 830pm and again ask for fresh bacon but to which this time I'm told the bacon is made at the beginning of opening for the day. By 8:30pm, the bacon would have sat for just about 12 hours 🤢🤮. The FDA Section 3-501.19 says food should be discarded after 4 hours if left in a warmer like I would assume they do even though the manger Ashley has one time said it sat on top of counter
I had an extremely disappointing experience at Arby’s, and it just kept getting worse. When I asked for fresh bacon, Ashley, the shift manager, rudely informed me that the bacon is cooked at the start of the shift and they don’t make any more — no matter how long it’s been sitting. On top of that, she argued with me, claiming it takes 30 minutes to cook 4 strips of bacon, which is completely unreasonable.
After that unpleasant interaction, I asked for fresh fries at the window. I was assured they were “so hot” and told to be careful. That turned out to be a lie. The fries were not fresh, not hot, and tasted quite old, like they had been sitting for a while. As you can see in the photos, the “large fry” I received wasn’t even a full portion. To make things worse, I was promised ranch, but it wasn’t included.
Given the hostility and dismissiveness I encountered, I felt uneasy about the food I was served. This kind of treatment and lack of care for food quality is completely unacceptable. Arby’s needs to address both their management's attitude toward customers and their food preparation standards. I’m disappointed, frustrated, and genuinely concerned about this experience.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting and atrocious. Got a French dip with aujus. No sandwich. Ordered a wrap. Disgustingly hard.
Atmosphere: 1
Food: 1
Service: 1
Accessable to anyone
Atmosphere: 4
Food: 3
Service: 4
Took too long. Order was put in incorrectly so made incorrectly, so manager would not give a refund. Did not offer to remake order. Not happy!!!!
Was not happy with the Reuben sandwich
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef 'N Cheddar
The staff is rude and unhelpful. Waited way to long and was asked to pull forward to wait. After about 8 minutes a male worker slowly strolls to my car bag in hand and says I'm coming om coming. Arby's needs some serious training on customer service especially for the process they charge for their food. Won't be returning to this location.
Atmosphere: 1
Food: 4
Service: 1
Good sandwiches. Nice, clean atmosphere with bubbly staff. Arby's needs to restart a condiment bar. I liked the peppers and onions that are no longer available, which is why I don't patronize Arby's like I used to!
Atmosphere: 5
Food: 4
Service: 5
I really like that I can get a Greek gyro here. I just find it funny that they have all the meats except for pork.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Dip
Restaurantji Recommends
Always check you drive through bag ordered a French dip no dipping sauce
potatoes cake are the best
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Potato Cakes, Roast Beef
The older lady at the window has a major attitude she can be sweet but very rarely
Atmosphere: 3
Food: 4
Service: 2
Fast through the drive thru. Served adequately but not exactly friendly. Increased prices.
Food: 4
Service: 3
Recommended dishes: Roast Beef, Arby's Signature Sandwiches, Curly Fries
Food was cold the fries were hard and the roast beef was ok
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: French Dip
Fast Service!
Atmosphere: 5
Food: 5
Service: 5
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