Arby's
8900 W Central Ave, Wichita
(316) 773-1915
Recent Reviews
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Every time we go to this location they never have was on the sign like today it's says loaded Italian and we go to order it and nope we no longer doing it or we got rid of this and that and when say well ur advertising it oh I forgot to finish taking it down cause it was snowing really if don't have what is advertised then take it down so I don't have to figure out what to have
They got the meats
And that Italian sub is freaking delicious
Good food and service. Have been going to this location for years.
So I come in here very often to do Uber eats and I'm never been in here on a Sunday before but I went in there and nobody was at the counter literally nobody I was looking to get a cup of ice water and the guy that was in the back just kept staring at me and he didn't say anything I said hi when I came in and nothing happens so I got me a cup for ice water all of a sudden two girls come from the back out of nowhere and I was like hi told him when I'm here for and then the girls said to me she's like oh you've been to another Arby's and I said no I got me a free ice water and then she looked at me and another girl put her hands on on her hips like I had just broken the law forgetting an ice water when nobody was at their post doing their job or even said from the back hey we'll be up there in a second instead I got the evil eye and then they said oh and stared at each other again I can honestly say I will never be bringing my service here nor will I pick up food from there again cuz they were just completely and then eagerly rude they didn't say hello they didn't say oh sorry for the wait we were just back here doing something they just stared at me like I shouldn't have been in their store owner sees this
Atmosphere: 1
Food: 3
Service: 1
It's Arby's! Hard to go wrong eating here.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Double Roast Beef
WISH I COULD GIVE 0 stars!
All of my burgers were raw on the inside and when I called and talked to the “so called manager” he told me that’s he they’re made at arbys. He said I can come in and show him but there won’t be anything he’ll do about it!
Unbelievable! I am home sick and can now try to figure out what to feed my kids cause I am 1000% not gonna serve them this!
Food: 1
Service: 1
I have came in multiple times to this location. No one is in the lobby and they take 15 mintues to have my order ready even after it was placed 5 mintues prior to me arriving. Today they crossed the line. The managers where sitting down at a table and while the other worker was making my order they told her to make the drive thru order. Drive thru arrived after me and still received their order before me. I use to work fast food and it was a first come first serve. But this location rather keep their drive thru times low instead of providing service to their customers coming in.
Atmosphere: 1
Service: 1
Definitely the best arbys in town and the crew are amazing and always polite and service is on point
Atmosphere: 5
Food: 5
Service: 5
The chocolate chip caramel cookies... 🤤
Thanks Taylor!!!
Atmosphere: 5
Food: 4
Service: 5
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, French Dip, Loaded Curly Fries, Chicken Bacon Swiss Sandwich, Fish Sandwich, Roast Beef Gyro, Double Roast Beef, Potato Cakes, Smokehouse Brisket, Greek Gyro, Reuben, Powerade, Cherry Turnover, Arby's Sauce Packet, Roast Turkey \u0026 Swiss Wrap, Ham Slider
I go her often. More when they have the fish. I always ask for tartar sauce on the side. Today my car was acting up and I was distracted. Susan still gave me extra tartar sauce. You don’t get that kind of service at many fast food places. Thank you Susan, you made my day!
Recommended dishes: Fish Sandwich
Who ever took my order and helped me was rude and unhelpful. Had a 2 for 5$ coupon handed it to them they put it down and didn't even add it on when I questioned why it was still 8 dollars if it was 2 for 5$ they just started at me instead of reading it, putting it to use or even helping me understand why they weren't using it. Then even I paid the stupid 8$ they gave me the order and it was wrong. This place needs better training and new workers and better management. This isn't the first time..Listen to the reviews 0 stars if possible. Rather have my money back then complete survey on some link that obviously doesn't fix anything
Atmosphere: 1
Food: 2
Service: 1
Staff was great, food was great, loving that meat.
Atmosphere: 5
Food: 5
Service: 5
ZERO STARS *WARNING*
Update they said they fixed the problem and gave me a free meal which I went to get at 830pm and again ask for fresh bacon but to which this time I'm told the bacon is made at the beginning of opening for the day. By 8:30pm, the bacon would have sat for just about 12 hours 🤢🤮. The FDA Section 3-501.19 says food should be discarded after 4 hours if left in a warmer like I would assume they do even though the manger Ashley has one time said it sat on top of counter
I had an extremely disappointing experience at Arby’s, and it just kept getting worse. When I asked for fresh bacon, Ashley, the shift manager, rudely informed me that the bacon is cooked at the start of the shift and they don’t make any more — no matter how long it’s been sitting. On top of that, she argued with me, claiming it takes 30 minutes to cook 4 strips of bacon, which is completely unreasonable.
After that unpleasant interaction, I asked for fresh fries at the window. I was assured they were “so hot” and told to be careful. That turned out to be a lie. The fries were not fresh, not hot, and tasted quite old, like they had been sitting for a while. As you can see in the photos, the “large fry” I received wasn’t even a full portion. To make things worse, I was promised ranch, but it wasn’t included.
Given the hostility and dismissiveness I encountered, I felt uneasy about the food I was served. This kind of treatment and lack of care for food quality is completely unacceptable. Arby’s needs to address both their management's attitude toward customers and their food preparation standards. I’m disappointed, frustrated, and genuinely concerned about this experience.
Atmosphere: 1
Food: 1
Service: 1
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