Crazy Crab
779 N West St, Wichita
(316) 352-7005
Recent Reviews
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Had take out for New Year’s Eve. Great food kids loved it.
Seafood boil was ok, now the catfish was not, slimy and the breading was falling off and had a stale taste to it.
Atmosphere: 2
Food: 2
Service: 3
I showed up on a Monday at 5:30 pm. The open sign was lit up, the doors were unlocked and I went inside. It was very hot in the lobby like the AC wasn't turned on at all. (Summer time) There was one person cleaning in the kitchen but absolutely nobody in the lobby to greet me or to take my order. No customers currently eating and absolutely none of the chairs and tables occupied.
I tried to get the attention of the person in the back kitchen with no luck. I used my phone to call the business but got no answer. I waited for about 10 minutes and then decided to walk out. I've never seen a business inside the United States run like this. Try your luck somewhere else because Crazy Crab is not the business to go to.
Atmosphere: 1
Service: 1
First time eating here and I won't be back. I should have read the reviews on here before trying it. Food was mediocre at best and I've had diarrhea all day the next day after eating here. DON'T WASTE YOUR TIME OR MONEY!
Atmosphere: 2
Food: 1
Service: 3
A little too expensive for the amount of food you receive! Not the best customer service! The restaurant was very hot couldn’t enjoy the dining due to sweating to death!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lobster Tail
Don't know how to rate this place. Went 2 separate times and open sign is on. First time there was no one there alexcept se people sitting at a table talking and laughing but not eating kind if looked like some workers there but not totally sure. Stood at the front for a while no one ever came out to take order or acknowleged us so figured must have not open yet or just opening. After over 5 mins of waiting and yelling out for someone we left. Came back a couple weeks later same thing except no on there at all and waited close to 5 minutes and figured same old thing as last time. Almost started walking back to kitchen but that should nit be the customers job. I've given up trying this place. Not sure how they are going to stay in business much longer. With better management places like that do well but when service is lacking or non existent it gets a bad following real quick.
Great food and clean place. Service was a bit lacking. Worth checking out.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Snow Crab
We got 2 #17 and a # 11 fries wasn't done everything was really salty and service sucked wasn't greeted the person at the counter was on the phone and was rude there was only 2 people in the building and it was empty
I have never left a review for any restaurant. This was the worst place I’ve ever eaten. The staff never greeted us, the catsup bottle on the table was crusty( did not use it), the chicken was not cooked. Overall meal was terrible. We were the only people in the whole restaurant. The pic is of the dining area. I will be contacting the health department. DONT EAT HERE. It will make you ill.
Atmosphere: 1
Food: 1
Service: 1
Food was 9 out of 10 was very surprised by how good it was the customer service was
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Lobster Tail, Potato, Black Mussels, Hush Puppies, Clams, Fried Oysters & Clam Strips, Fried Shrimp
Restaurantji Recommends
They used to have a waiter come to the table..not anymore. And the seafood boil was not as great as it was last time. Its way too over priced. Horrible customer service!!
Stopped in there for the first time today and it was dead. Only two people working there and neither came to greet us. the server was huddled up to a space heater. not surprised because it was cold. we decided to bolt before ordering food because the vibe felt so off.
Atmosphere: 1
Service: 1
Rude they messed up my order and hung up in my face after I told them what happened. I like this place but I don’t allow disrespect
Don't judge a book by the cover, it's a hidden gem.Great boiled seafood and the Cajun seasoning is the best in Wichita.I'd highly recommend the snow crab legs if you're willing to get a little messy with your hands.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: L7 Snow Crab Legs
I absolutely hate wasting food and it breaks my heart that I did. I ordered online, which they didn't even check the computer until I showed up to pick up my order. I had to wait about 25 minutes when I got a text saying it'd be ready in 15. I paid over $150. After looking around, there was a random dollar tree shopping cart sitting in the dining area, dirty disgusting bottles on the tables. I peeked through the doors to the kitchen and it was just as gross. I hate it, but I threw out the entire order when I left. My first reservation, was on a Friday evening, not one single soul in the restaurant.... I won't be' going back
Atmosphere: 1
Food: 1
Service: 1
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