Wendy's

1705 W 21st St, Wichita
(316) 831-9775

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Recent Reviews

This location has always been kind to me. I will come here over any other location almost religiously. The staff are great and kind and patient, Management always has the customers interest in mind when things go wrong, and they fix it without complaints. They are polite and understanding. And the GM is a great guy as well. He has a kind heart and is always willing to talk to customers, making time for us even at his busiest. This location is amazing.
First of all, right off the bat after their remodel they started the old practice of having you pull to the front to wait for your food even if you are the only one in line. Just to save their time goals but then they can take however long they want. Makes no sense. Then on my last visit this week I waited in line for nearly 10 minutes before a couple in front me and myself were even waited on. All this while the manager was at the drive through window. Granted she was the...
I went to this Wendy's after a long day at the splash park with my son. He hasn't eaten all morning so I got him a nugget happy meal. We get home and I notice there's not a toy. Then he takes a bite of his nugget, and he started coughing and crying so I take a bite and they gave him spicy nuggets! I tried calling to talk to someone and it said that it was at peak time so I couldn't speak to anyone, so I drove back and I was still really irritated from the situation,...

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