Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
7105 Alexandria Pike, Alexandria
(859) 838-4948
About Chipotle Mexican Grill
Customers' Favorites
Burrito Bowl
Chips
Chipotle Mexican Grill Reviews
Ratings
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a mixed dining experience. While the food is generally good, customers have noted that the portion sizes can be hit or miss. Some people report receiving generous portions with amazing flavor, while others feel the food is overpriced for the small amount received. The restaurant has received criticism for its service, particularly at the drive-through, which many find to be poor. There are times when customers wait several minutes just to be acknowledged, and long delays can occur if food is not ready. The mobile pick-up process also needs improvement, as customers often have to wait behind those with delayed orders.
Despite these issues, there are standout employees like Winter, who consistently provide excellent service. Many customers appreciate her friendly attitude and the quality of her food preparation. Overall, Chipotle provides a hit-or-miss dining experience, with the quality and value varying across visits, and some employees setting a high standard for customer service.