The food was good and the employees were really nice and patient. We are in the restaurant which was very clean except for the trash cans being full. The cashier was very fast and good at her job however it was very slow getting our food especially since we were the only ones there when we arrived. However it was an overall good experience.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dr Pepper, Buffalo Chicken Slider, Jalapeño Bites 5 Ea
Larry Smith
I had a regular roast beef sandwich and the roast beef was awful but fries were
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Curly Fries
Ben Quinn
Good food. I am a caregiver taking my client here almost every Thursday. It is a favorite of theirs, so it is always a good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Arby's Beef N Cheddar, Beef 'N Cheddar, Roast Beef, Curly Fries, Classic Roast Beef
david Mckenzie
I think I would set foot in this place again. Not enough portions. That sucks. If you keep cutting down. The portions there will not be enough left.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Hiles
Restaurant is always clean. Food is always good.
Atmosphere: 4
Food: 4
Service: 3
Bill LaSalle
The food was good, just what I expected. The service was excellent. The atmosphere was about what you would expect. After all, it's a fast food restaurant!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef, Reuben
Steven Davis
Only one item was correct out of my order. I ordered a large root beer but got a small coke . I ordered a medium curly fry but got a small curly fry . The sandwich was the only thing they got right on my door dash
Food: 3
Service: 1
Recommended dishes: Roast Beef
Savannah
Absolutely a terrible experience. Me and my boyfriend went through the drive thru about 10 minutes ago. We get home and the only good thing about our order was the roast beef gyro. The fries were old and soggy. The buffalo chicken slider was very old and I had requested extra ranch on the slider and it said it on the receipt. There was barely any ranch. Very disappointed in this arbys. Would get a refund but I don’t even want to go back. I prefer the one in catlettsburg than this one.
Atmosphere: 2
Food: 1
Service: 1
Ryan Estes
Pretty average arbys. Everything was clean and team was friendly.
Atmosphere: 5
Food: 5
Service: 5
Harry Sans
Takes forever regardless how busy they are, the food is normal good.
LOVE THE ASHLAND WINCHESTER AVE LOCATION! GREAT PEOPLE WORK HERE !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Thrylax
Good food and great service. Just way too expensive for the quality of the food. Allright overall.
Atmosphere: 3
Food: 4
Service: 4
Maggie Salyers
This staff is the best and most helpful in every way. The Arby's in Russell is AWFUL. Go to this location if you want good food and friendly service.
Thank a Veteran
This staff is the best and most helpful in every way. The Arby's in Russell is AWFUL. Go to this location if you want good food and friendly service.
Lynn Syvrud
My husband and I went through drive thru. (It wasn’t busy at the time) we asked for 2 fish sandwiches with tater sauce only I had repeated the request 2 times not a hard request .we were parked, after about 3 min they came out with our food. We got home and they had put lettuce only on them even tho the grill ticket said no lettuce . Very disappointing visit!!!! You get screwed in the drive thru!!!!
The food was good and the employees were really nice and patient. We are in the restaurant which was very clean except for the trash cans being full. The cashier was very fast and good at her job however it was very slow getting our food especially since we were the only ones there when we arrived. However it was an overall good experience.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dr Pepper, Buffalo Chicken Slider, Jalapeño Bites 5 Ea
I had a regular roast beef sandwich and the roast beef was awful but fries were
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Curly Fries
Good food. I am a caregiver taking my client here almost every Thursday. It is a favorite of theirs, so it is always a good
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Arby's Beef N Cheddar, Beef 'N Cheddar, Roast Beef, Curly Fries, Classic Roast Beef
I think I would set foot in this place again. Not enough portions. That sucks. If you keep cutting down. The portions there will not be enough left.
Atmosphere: 1
Food: 1
Service: 1
Restaurant is always clean. Food is always good.
Atmosphere: 4
Food: 4
Service: 3
The food was good, just what I expected. The service was excellent. The atmosphere was about what you would expect. After all, it's a fast food restaurant!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Roast Beef, Reuben
Only one item was correct out of my order. I ordered a large root beer but got a small coke . I ordered a medium curly fry but got a small curly fry . The sandwich was the only thing they got right on my door dash
Food: 3
Service: 1
Recommended dishes: Roast Beef
Absolutely a terrible experience. Me and my boyfriend went through the drive thru about 10 minutes ago. We get home and the only good thing about our order was the roast beef gyro. The fries were old and soggy. The buffalo chicken slider was very old and I had requested extra ranch on the slider and it said it on the receipt. There was barely any ranch. Very disappointed in this arbys. Would get a refund but I don’t even want to go back. I prefer the one in catlettsburg than this one.
Atmosphere: 2
Food: 1
Service: 1
Pretty average arbys. Everything was clean and team was friendly.
Atmosphere: 5
Food: 5
Service: 5
Takes forever regardless how busy they are, the food is normal good.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
LOVE THE ASHLAND WINCHESTER AVE LOCATION! GREAT PEOPLE WORK HERE !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby
Good food and great service. Just way too expensive for the quality of the food. Allright overall.
Atmosphere: 3
Food: 4
Service: 4
This staff is the best and most helpful in every way. The Arby's in Russell is AWFUL. Go to this location if you want good food and friendly service.
This staff is the best and most helpful in every way. The Arby's in Russell is AWFUL. Go to this location if you want good food and friendly service.
My husband and I went through drive thru. (It wasn’t busy at the time) we asked for 2 fish sandwiches with tater sauce only I had repeated the request 2 times not a hard request .we were parked, after about 3 min they came out with our food. We got home and they had put lettuce only on them even tho the grill ticket said no lettuce . Very disappointing visit!!!! You get screwed in the drive thru!!!!