Arby's

20 Russell Plaza Dr, Ashland
(606) 324-5522

Recent Reviews

Everywhere All the time

Great friendly service. Food was good. Recently updated. Clean, easy to get to.

Atmosphere: 5

Food: 5

Service: 5

Keyimii Co

Best place i I love this place and always give me fresh food always give me a great time that one manager Keyimii she's always so nice and always well dressed and very very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Melissa Mayes

Food here is always great and always hot ?. Most restraunts are like warm but for some reason Arby's is always hot so when I get it home to eat, I never have to warm it back up. Great place and always clean too, bathrooms are spotless. Thanks arbys

Ben Quinn

This was an Uber eats order pick

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Curly Fries

Don Rambo

The roast beef was horrible. It tasted like spam..and looked awful. My wife threw it away. I got a brisket sandwich...had meat the thickness of 2 napkins. The pictures advertising this sandwich looks NOTHING even close! We won't be back.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Curly Fries

Danielle Coffee

It was clean the food was good and they weren't that busy we did come after the dinner rush so I didn't expect to see too many people there. The workers were friendly.

Atmosphere: 5

Food: 5

Service: 5

Tonya Sizemore

Not even worth a star ... Just ordered food tonight after working a long day my boyfriend comes back and its so freaking cold .. Just eating a fry would break a tooth it was so ridiculous! I will never be back at this store i will be posting all over about this

Atmosphere: 1

Food: 1

Service: 1

Michael Eplin

When you place an order online and it says it’ll be ready by 1:58 and I’m still standing here at 2:10 and nobody even seems to care at all.

Atmosphere: 1

Food: 1

Service: 1

Aaron Stephens

The people were friendly enough but the fries were lukewarm at best.

Atmosphere: 3

Food: 3

Service: 3

Falecia Boggs

The meat is always skimpy on the sandwiches and they charge too much for cheese, lettuce, tomatoes and the sandwiches are just overpriced!

Atmosphere: 4

Food: 3

Service: 4

Scott

A lil overprices but it’s a clean building and the staff is polite

Maggie Salyers

This Arby’s restaurant located in Russell, KY is absolutely awful and honestly very lazy. I always go to the Arby’s on Winchester Ave. now instead because I know how it goes at this place. If you try to order things within around 2 hours of closing, they constantly say “they’re out of that” or they don’t have stuff to make more. There is one employee who was helpful at one of our visits. An older, very skinny female. Other than that, they’ve been downright rude and make you feel as if you’re bothering them by coming to this restaurant to order food. Our family spends a lot of money at this specific restaurant so I suggest anyone wanting Arby’s foods avoids this place completely and goes to the Arby’s restaurant on Winchester Ave in downtown Ashland as it’s not far from this one at all. I don’t do these reviews ever because I don’t like complaining people- but here I am, complaining… to try to avoid anyone else having to deal with these rude and unwelcoming employees.

Jason Shope

I love the french dip sandwiches they have there. First time I've ever tried one and it was off the chain. Went back a week later to get me two more and they didn't even have the sauce you dip it in. And it seems like they only have one person working there at night time it was worth the wait if I wasn't in a hurry

Atmosphere: 4

Food: 5

Service: 3

Dustin Swisher

Eight dollar sandwich is missing ingredients no cheddar on a half pound beef & cheddar Wow only filled my large fry up halfway and was extremely skimpy on a six dollar chocolate shake couldn’t even put a decent amount of chocolate sauce on top WILL NOT BE BACK 3Rd mess up in a row!!! Not to mention it took 15 minutes for four cars to go through WHY?

Thank a Veteran

This Arby’s restaurant located in Russell, KY is absolutely awful and honestly very lazy. I always go to the Arby’s on Winchester Ave. now instead because I know how it goes at this place. If you try to order things within around 2 hours of closing, they constantly say “they’re out of that” or they don’t have stuff to make more. There is one employee who was helpful at one of our visits. An older, very skinny female. Other than that, they’ve been downright rude and make you feel as if you’re bothering them by coming to this restaurant to order food. Our family spends a lot of money at this specific restaurant so I suggest anyone wanting Arby’s foods avoids this place completely and goes to the Arby’s restaurant on Winchester Ave in downtown Ashland as it’s not far from this one at all. I don’t do these reviews ever because I don’t like complaining people- but here I am, complaining… to try to avoid anyone else having to deal with these rude and unwelcoming employees.

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