455pm waited 10 minutes to take order. Noticed 2 cars parked on side of drive thru. I ordered the $20 family 7 piece chicken meal. Add Chicken breast on side with LG coleslaw. Technically at all KFC'S ,that are run correct. 7 piece is 1 breast 2 thighs 2 wings 2 legs. This coming from Regional!!!! Yeah I know people. I took a video of the order I got. Bucket had 2 breasts and 6 little tiny wing's. While opening up the sides There was a long brown hair in one of the Leg potatos , and my God the coleslaw tastes spoiled. The biscuits hard as a rock. We threw everything away I got a text telling me my next KFC meal is free with phone number and code for the next manager. This place needs to just be shut down. To Slow, unable to perform duties correctly, making orders incorrectly .Don't know how to drop chicken before dinner rush. Don't turn biscuits after setting from lunch. This place doesn't even deserve a quarter ⭐. I would give it a FFF+
Atmosphere: 1
Food: 1
Service: 1
Edrai Valdiviezo coutino
I didn't get my order complete, I was missing fries and missing a chicken sandwich
Atmosphere: 1
Food: 1
Service: 1
TT
Do not eat here if you care about basic hygiene AT ALL! While I was waiting on my food an employee (that has been in there for awhile) walks out of the bathroom while flushing. Didn't wash his hand, had his headset on and all. The manager didn't seem to understand what the problem was when I told her to cancel my order. She said "but I'm bagging up your food, not him". Then continued to make excuses for why it wasn't a big deal. I'm assuming since the manager also thought it was fine that NONE of them wash their hands. Absolutely disgusting! They didn't even have the decency to wear gloves.
Atmosphere: 1
Food: 1
Service: 1
Brianna Coleman
Food is always delicious & customer service is always top tier! Love it here
Atmosphere: 5
Food: 5
Service: 5
michelle jenkins
Good food the Mac and cheese really hits the spot
Taelor Bush
Three years now there has not been a single time where I have gotten a complete order. Literally not a single time of coming to this place. The strips are never done properly or maybe left for a very long time each time in a warmer perhaps. If I could just one time get my entire order the first try that would be amazing and I now understand why they never have any sort of line in the drive through.
Atmosphere: 4
Food: 1
Service: 1
Kendall Brainard
Stopped and bought $75 dollars worth, was shorted two sides and bought Xtra biscuits and they were under cooked and even doughie
Food: 2
Service: 3
john white
Waited 10 minutes to even be greeted as a GH driver my time is money then they didn’t have the extra crispy. Legs for the order they had for atleast 20 minutes at this point it was 12:45 when I walked into the establishment and after 1:05 when I left with people who arrived after me served before. Employees were working hard but management needs to get them some help or seems
The manager at the Winchester Ave. store in Ashland refused to allow me to order because I questioned the policy on replacing a breast because it was left off my previous order. I was told that even though the manager I was talking to was the one that took that order but I didn’t call and complain at the time, I WAS a regular, he refused to replace it. I told him he was the one that took the order to start with and filled it as well. He then refused to take the order I was placing and asked me to leave. I stood there with my mouth open looking at him and he smarted off to me. Never again will I spend another dollar with KFC.
Angela Childs_Huddleston
Nice quiet place to sit down and eat with a friend it was clean and food was fresh and the staff crew was friendly ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 3 PC Chicken Box, Fried Chicken
New Guy
This guy works here
Atmosphere: 1
Food: 1
Service: 1
David Dupree
The food isn't as good as it used to be. Order got messed up and seen others orders were messed up as well. Food was greasy.
Atmosphere: 3
Food: 2
Service: 3
Danny Target
I asked for a silverware so I could eat my food and the woman was very rude and then some one that works at kfc texted me on messenger and was very rude this is the last time I am eating there
455pm waited 10 minutes to take order. Noticed 2 cars parked on side of drive thru. I ordered the $20 family 7 piece chicken meal. Add Chicken breast on side with LG coleslaw.
Technically at all KFC'S ,that are run correct. 7 piece is 1 breast 2 thighs 2 wings 2 legs. This coming from Regional!!!! Yeah I know people.
I took a video of the order I got.
Bucket had 2 breasts and 6 little tiny wing's. While opening up the sides There was a long brown hair in one of the Leg potatos , and my God the coleslaw tastes spoiled.
The biscuits hard as a rock.
We threw everything away I got a text telling me my next KFC meal is free with phone number and code for the next manager.
This place needs to just be shut down. To Slow, unable to perform duties correctly, making orders incorrectly .Don't know how to drop chicken before dinner rush. Don't turn biscuits after setting from lunch.
This place doesn't even deserve a quarter ⭐. I would give it a FFF+
Atmosphere: 1
Food: 1
Service: 1
I didn't get my order complete, I was missing fries and missing a chicken sandwich
Atmosphere: 1
Food: 1
Service: 1
Do not eat here if you care about basic hygiene AT ALL! While I was waiting on my food an employee (that has been in there for awhile) walks out of the bathroom while flushing. Didn't wash his hand, had his headset on and all. The manager didn't seem to understand what the problem was when I told her to cancel my order. She said "but I'm bagging up your food, not him". Then continued to make excuses for why it wasn't a big deal. I'm assuming since the manager also thought it was fine that NONE of them wash their hands. Absolutely disgusting! They didn't even have the decency to wear gloves.
Atmosphere: 1
Food: 1
Service: 1
Food is always delicious & customer service is always top tier! Love it here
Atmosphere: 5
Food: 5
Service: 5
Good food the Mac and cheese really hits the spot
Three years now there has not been a single time where I have gotten a complete order. Literally not a single time of coming to this place. The strips are never done properly or maybe left for a very long time each time in a warmer perhaps. If I could just one time get my entire order the first try that would be amazing and I now understand why they never have any sort of line in the drive through.
Atmosphere: 4
Food: 1
Service: 1
Stopped and bought $75 dollars worth, was shorted two sides and bought Xtra biscuits and they were under cooked and even doughie
Food: 2
Service: 3
Waited 10 minutes to even be greeted as a GH driver my time is money then they didn’t have the extra crispy. Legs for the order they had for atleast 20 minutes at this point it was 12:45 when I walked into the establishment and after 1:05 when I left with people who arrived after me served before. Employees were working hard but management needs to get them some help or seems
I love this restaurant and it is amazing
Kid-friendliness: Wonderful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Chicken tasted old and was dry.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The manager at the Winchester Ave. store in Ashland refused to allow me to order because I questioned the policy on replacing a breast because it was left off my previous order. I was told that even though the manager I was talking to was the one that took that order but I didn’t call and complain at the time, I WAS a regular, he refused to replace it. I told him he was the one that took the order to start with and filled it as well. He then refused to take the order I was placing and asked me to leave. I stood there with my mouth open looking at him and he smarted off to me. Never again will I spend another dollar with KFC.
Nice quiet place to sit down and eat with a friend it was clean and food was fresh and the staff crew was friendly ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, 3 PC Chicken Box, Fried Chicken
This guy works here
Atmosphere: 1
Food: 1
Service: 1
The food isn't as good as it used to be. Order got messed up and seen others orders were messed up as well. Food was greasy.
Atmosphere: 3
Food: 2
Service: 3
I asked for a silverware so I could eat my food and the woman was very rude and then some one that works at kfc texted me on messenger and was very rude this is the last time I am eating there
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