KFC
160 Russell Rd, Ashland
(606) 324-1915
Recent Reviews
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Waited 47 minutes on food that was not correct and others was waiting same time when they was extremely slow with customers
Store was super dirty. My feet stuck to the floor waiting for my mobile order. Every table was dirty, as was the fountain pop area. We order a 4pc dunk bucket and a 10pc double dunk. No buckets as shown with the dips, so we didn't get most of the dips. Tenders were weird, almost under done consistency. We spent $50 and hardly fed the family. Don't waste your money here, get chicken at Kroger or Food Fair. So disappointed
Atmosphere: 1
Food: 2
Service: 1
Took 10 minutes to order. We were the first ones in line. Took about 25 minutes for our food to be ready. Would not recommend this location to anyone.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Fried Chicken, Gravy
Drive through was fast and efficient
Atmosphere: 4
Food: 4
Service: 3
Used app to order food and set it to be ready at 6 pm. I Arrived at 5:56. My food was not bring out to the pick up area inside on the front counter till 6:32 I had notice a bucket sitting on the counter since I had been there guess who they gave it to? So I asked if I could please get a fresh bucket because that one had been setting out in the open for over 30 min. The first worker tried to make excuses then the manger said I got it took it to the back for 15 minutes and brings me the same bucket so yeah I will never go back
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fried Chicken, Gravy, Cole Slaw, Mac & Cheese
Got food here today and had to spit it out because of the strong chemical taste it had.
Atmosphere: 1
Food: 1
Service: 1
Never seem to have pot pies
The food is amazing especially the chicken pot pies the service is not as great but the food makes up for it they have a clean lobby clean facility overall just kind of awkward service
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Pot Pie Combo
Every time!!!! Every week!!! We come in and ask for a chicken pot pie, AND YOU-GUESSED IT, “we don’t have any and it will be 25 minutes.” So, called ahead and asked if they had any, “ we have two”. Will you put one back for us we’ll be there in 5 minutes. “sure”…. NOPE, when we arrive they said AGAIN, “ it will be 25 minutes”!!! (Thinking they would was a stretch!) Did I say this happens every week?!?! Will be our last time here!!!
Atmosphere: 1
Food: 1
Service: 1
Took my money then refused to fill my order or issue a refund.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They gonna charge for bbq sauce and hot sauce when you get chicken like what..... When i came in to sit down to eat...im done trying to eat at this place
Best KFC in town!
Atmosphere: 1
Food: 5
Service: 1
My favorite restaurant for chicken.
Atmosphere: 4
Food: 5
Service: 5
Never been this disappointed in SERVICE AND EMPLOYEES in my life! Was there a little before 9pm and two employees REFUSED to do their jobs and make certain items bc they were closing soon (HENCE THEY HAD AN HOUR TO GO) a pot pie takes 22 minutes…. They told us NO basically with a BIG attitude. Then they refused to make GRAVY for a famous bowl when they had 55 more minutes til close. Both employees were rude as all get out and slinging hands up bc they had to make something. RIDICULOUS I worked for this company for YEARS I know the rules and so does my mother being a manager for 12 years! Won’t be getting our food from THIS KFC no more. The manager wouldn’t even come to the window! What a JOKE !
Atmosphere: 1
Food: 1
Service: 1
Pot pies were placed in the oven upon ordering. They were delivered hot out of the oven. Well worth the 15 minute wait. Keep up the good work. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
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