Staff are always rude and orders are never correct.
Atmosphere: 1
Food: 1
Service: 1
Gerald Crisp
Not really up to McDonald's usual standards, not enough help, Food was not completely cooked. McDonald's is not the value it used to be.
Atmosphere: 3
Food: 3
Service: 2
Trissa Meadows
this morning on my way to work i stopped for an egg muffin and hash brown among other things for my coworkers. muffin was burnt. hash brown was soggy and wet with grease. i called to let them kno about the error and since i couldn’t come back right that second, i was thanked for letting them know they they ruined my breakfast. you thanking me for acknowledging your mess up was a slap in the face.. thankfully i don’t eat out enough to even consider visiting this location again.
Atmosphere: 1
Food: 1
Service: 1
Thrylax
It's McDonald's. Nothing much more to say. It does have a play land here though.
Atmosphere: 3
Food: 3
Service: 3
Susan Taylor
MUST HAVE BEEN A BAD DAY FOR SOME WORKERS
Melisa Slone
Went through drive thru in Russell KY McDonald's, and ordered sm fry, lg frappee apple pie bag apples ..fish sand was left out of order...was trying to explain to girl in window and manager said shut the window we are in a timer ..so I drove off ..I'm not happy ..I was in fast food 34 years and that is unacceptable service !!!
Atmosphere: 3
Food: 4
Service: 1
Aubry Allen
I went and got food my ranch was opened when I received it and then my fries were unsalted when I didn’t ask for that and then I ask for extra extra sauce and paid for the extra sauce and still didn’t receive any I called the store and they refused to pick up and I called back and they declined my call I work in a restaurant and this is ridiculous no reason someone should treat the people who show up for food like this no matter the time
Atmosphere: 1
Food: 1
Service: 1
Shirley Vanderpool
Prices are too high.
Samantha Borders
I'm so in love with the strawberry and cream pies and a Ice cream cone
Recent renovation removed the play place which was a big hit for kids birthday parties. But all in all a pretty good place. Never had any out of the ordinary problems. Has charging ports for electric vehicles
Atmosphere: 5
Food: 5
Service: 5
Ashlie Monteith
Best Iced Coffee in the tri state!
Atmosphere: 5
Food: 5
Service: 5
Heather Jordan
The employees were very kind and respectful I'd come back anyday
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Oatmeal Raisin Cookie, Hot Fudge Sundae, Quarter Pounder Hamburger, Large McDonalds French Fry
Terry Jenkins
It’s okay but why no slushies in the morning 😭 I hate that soooooooooooooooooo much ahhhhh
Staff are always rude and orders are never correct.
Atmosphere: 1
Food: 1
Service: 1
Not really up to McDonald's usual standards, not enough help, Food was not completely cooked. McDonald's is not the value it used to be.
Atmosphere: 3
Food: 3
Service: 2
this morning on my way to work i stopped for an egg muffin and hash brown among other things for my coworkers. muffin was burnt. hash brown was soggy and wet with grease. i called to let them kno about the error and since i couldn’t come back right that second, i was thanked for letting them know they they ruined my breakfast. you thanking me for acknowledging your mess up was a slap in the face.. thankfully i don’t eat out enough to even consider visiting this location again.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's. Nothing much more to say. It does have a play land here though.
Atmosphere: 3
Food: 3
Service: 3
MUST HAVE BEEN A BAD DAY FOR SOME WORKERS
Went through drive thru in Russell KY McDonald's, and ordered sm fry, lg frappee apple pie bag apples ..fish sand was left out of order...was trying to explain to girl in window and manager said shut the window we are in a timer ..so I drove off ..I'm not happy ..I was in fast food 34 years and that is unacceptable service !!!
Atmosphere: 3
Food: 4
Service: 1
I went and got food my ranch was opened when I received it and then my fries were unsalted when I didn’t ask for that and then I ask for extra extra sauce and paid for the extra sauce and still didn’t receive any I called the store and they refused to pick up and I called back and they declined my call I work in a restaurant and this is ridiculous no reason someone should treat the people who show up for food like this no matter the time
Atmosphere: 1
Food: 1
Service: 1
Prices are too high.
I'm so in love with the strawberry and cream pies and a Ice cream cone
Atmosphere: 5
Food: 5
Service: 5
Our granddaughter Katie works here
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They always do right by me.
Atmosphere: 5
Food: 5
Service: 5
Recent renovation removed the play place which was a big hit for kids birthday parties. But all in all a pretty good place. Never had any out of the ordinary problems. Has charging ports for electric vehicles
Atmosphere: 5
Food: 5
Service: 5
Best Iced Coffee in the tri state!
Atmosphere: 5
Food: 5
Service: 5
The employees were very kind and respectful I'd come back anyday
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger, Oatmeal Raisin Cookie, Hot Fudge Sundae, Quarter Pounder Hamburger, Large McDonalds French Fry
It’s okay but why no slushies in the morning 😭 I hate that soooooooooooooooooo much ahhhhh
Atmosphere: 1
Food: 3
Service: 5
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