The food is great and the staff are always friendly but for a bowl of soup, bread, and a small drink it was almost $20! I love the soup but at those prices I have to eat there rarely bc it's just not in the budget.
Food: 5
Service: 5
Kentucky Wildcat
The Italian is REALLY good. You just can't touch Panera's French baggett. Served with kettle chips it's a very filling meal!
Atmosphere: 5
Food: 5
Service: 5
Amy Lee Thompson
Stopped in for broccoli and cheddar soup. Waited in line. Got the order looked at receipt, they marked they verified it. Drove back to work... Received nasty tomato soup and could not go back and complain because lunch time was over. Why would they marked that they verified it and it still be wrong???
Atmosphere: 5
Food: 1
Service: 1
Beth Cornett
Well we got here about 6:30 pm. Waited in line, then an employee walked up to another register. We walked up. She said just a minute. She walked clear to other side of restaurant. Then she came back and asked another lady to step up to order. So….. frustrated we finally ordered only to find out no baguettes, no ciabatta bread for chicken bbq sandwich, no peppered bread for Italian sandwiches . Ok ordered white bread. Waited 15 minutes, then our name was called for our orders. Went up to counter. We were told “oh we are out of cheddar broccoli soup”. Really it took 15 more minutes to get our food. Come on Panera ! Wants going on? You’re a bakery and out of 3 breads you I intensely advertise? Whoever is doing your ordering and planning is doing a horrible job. We spent $70 and got half of what we ordered.
Atmosphere: 2
Food: 1
Service: 1
Brooxie Lucas
I came in this morning, the young man who took my order was very professional and pleasant. However, the woman who made my sandwich was incredibly rude. I only asked to have my sandwich wrapped to go instead of having it there and she proceeded to roll eyes and say how the whole day was going to be awful by the way it had started. Then the woman started complaining about how she had to leave at 2 to go to trauma therapy. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Ely Roque Sagansay
Great staff, and very helpful, nice, and good service.
Atmosphere: 5
Food: 5
Service: 5
Kierstyn Terry
Cameron was so kind and helpful! He patiently helped me choose a meal option that fit my diet and gave great recommendations! I really appreciate this kind of genuine service!
The nicest people, fantastic customer service, excellent food, clean. I have eaten at every Panera between Huntington, WV and Louisville, KY because I travel up and down I-64 for work and this one remains my favorite! The fact that it is in my hometown makes me proud of this Ashland, KY location.
Atmosphere: 5
Food: 5
Service: 5
Joan Gilles
Very poor almond pastries and cherry pastries. Bkfst. Sandwich very small in comparison to previous sandwiches.
Atmosphere: 4
Food: 1
Service: 4
Michael Thurman
Passed through Ashland on a trip and stopped in for a familiar favorite, went in and figured all panera locations are the same but this place was by far the best experience I’ve ever had at the chain. I was very impressed by the atmosphere and it was all topped off by the impeccable customer service and just all around pleasantries from the most sweetest employee. From her friendly inviting personality to her amazing recommendations and above and beyond service. Megan was a delightful experience on her own that really made the whole stop in so much more worthwhile. Can’t recommend enough. Please let her know she made the experience so much more enjoyable. The world needs more Megan’s!
Best place to hang out and meet with friends
Atmosphere: 5
Food: 5
Service: 5
Good Panera.
Atmosphere: 5
Food: 5
Service: 5
I think Barb wants Panera Bread, but she likes it
Atmosphere: 5
Food: 5
Service: 5
The food is great and the staff are always friendly but for a bowl of soup, bread, and a small drink it was almost $20! I love the soup but at those prices I have to eat there rarely bc it's just not in the budget.
Food: 5
Service: 5
The Italian is REALLY good. You just can't touch Panera's French baggett. Served with kettle chips it's a very filling meal!
Atmosphere: 5
Food: 5
Service: 5
Stopped in for broccoli and cheddar soup. Waited in line. Got the order looked at receipt, they marked they verified it. Drove back to work... Received nasty tomato soup and could not go back and complain because lunch time was over. Why would they marked that they verified it and it still be wrong???
Atmosphere: 5
Food: 1
Service: 1
Well we got here about 6:30 pm. Waited in line, then an employee walked up to another register. We walked up. She said just a minute. She walked clear to other side of restaurant. Then she came back and asked another lady to step up to order. So….. frustrated we finally ordered only to find out no baguettes, no ciabatta bread for chicken bbq sandwich, no peppered bread for Italian sandwiches . Ok ordered white bread. Waited 15 minutes, then our name was called for our orders. Went up to counter. We were told “oh we are out of cheddar broccoli soup”. Really it took 15 more minutes to get our food. Come on Panera ! Wants going on? You’re a bakery and out of 3 breads you I intensely advertise? Whoever is doing your ordering and planning is doing a horrible job. We spent $70 and got half of what we ordered.
Atmosphere: 2
Food: 1
Service: 1
I came in this morning, the young man who took my order was very professional and pleasant. However, the woman who made my sandwich was incredibly rude. I only asked to have my sandwich wrapped to go instead of having it there and she proceeded to roll eyes and say how the whole day was going to be awful by the way it had started. Then the woman started complaining about how she had to leave at 2 to go to trauma therapy. Very unprofessional!
Atmosphere: 1
Food: 5
Service: 1
Great staff, and very helpful, nice, and good service.
Atmosphere: 5
Food: 5
Service: 5
Cameron was so kind and helpful! He patiently helped me choose a meal option that fit my diet and gave great recommendations! I really appreciate this kind of genuine service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is excellent
Atmosphere: 5
Food: 5
Service: 5
The nicest people, fantastic customer service, excellent food, clean. I have eaten at every Panera between Huntington, WV and Louisville, KY because I travel up and down I-64 for work and this one remains my favorite! The fact that it is in my hometown makes me proud of this Ashland, KY location.
Atmosphere: 5
Food: 5
Service: 5
Very poor almond pastries and cherry pastries. Bkfst. Sandwich very small in comparison to previous sandwiches.
Atmosphere: 4
Food: 1
Service: 4
Passed through Ashland on a trip and stopped in for a familiar favorite, went in and figured all panera locations are the same but this place was by far the best experience I’ve ever had at the chain. I was very impressed by the atmosphere and it was all topped off by the impeccable customer service and just all around pleasantries from the most sweetest employee. From her friendly inviting personality to her amazing recommendations and above and beyond service. Megan was a delightful experience on her own that really made the whole stop in so much more worthwhile. Can’t recommend enough. Please let her know she made the experience so much more enjoyable. The world needs more Megan’s!
Atmosphere: 5
Food: 5
Service: 5
This was the friendliest Panera I’ve ever been
Service: 5
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