This was THE BEST latte experience I have ever had! I travel a lot, just in the past 2 months, I have been in 3 Countries and 4 States. I buy latte on the regular, wherever I am. Rob and his crew were the best in the world for 2025. My wife and I were visiting family for the holidays, I bought my latte there because it is closest to my son's house. Never have a seen a crew greet all of their customers by first name like they do here. They make it a point to go above and beyond for a wonderful customer experience! Thank you Rob! See you in a few months!
Atmosphere: 5
Food: 5
Service: 5
Kierstyn Terry
I went through the drive-through and Rob assisted me. He was so kind and helpful and especially enthusiastic. He definitely made my birthday so much better just by the way he treats customers. Just by this, I know that he is an extremely highly valued employee. I appreciate people like Rob that go above and beyond and are so kind.
Atmosphere: 5
Food: 5
Service: 5
Anthony Burch
This business absolutely SUCKS!!! 1st, you are under threat of getting a ticket from the police because the line goes out into the flow of traffic. 2nd, if you plan ahead and bring someone to drop off to pick up the order, the lobby is randomly closed. Lastly, once you are stuck with the first 2 problems, then you can’t cancel your order. This is BS. I am calling the city council to see if they will start fining Starbucks and I suggest others do the same.
Atmosphere: 1
Food: 2
Service: 1
Veronika Brennerova
We went inside on a very busy day and we felt very welcomed. I spilled my drink and Cody quickly rushed and got me another drink and helped me.When we left we got such a nice goodbye and over all just very sweet people.
Shae W
The baristas are amazing! Always friendly and very helpful. Store is always clean and gives the relaxing coffee shop vibes with the lighting, cozy seating areas, and of course the fresh ground coffee smell. My go to drink is the venti white mocha (iced or hot either one is great) adding caramel brulee, caramel, or pecan syrup (depends on the time of year) substitute the whip cream for salted caramel cold foam and of course extra caramel drizzle around the cup and the top. If you like sweet, try it. It will not disappoint. And it's not going to break the bank.
Atmosphere: 5
Food: 4
Service: 5
Ginger G
I absolutely love this Starbucks. My drinks are always made perfect and they have the BEST customer service, everyone here are “Rockstars”.
Atmosphere: 5
Food: 5
Service: 5
Lisa Crisp
My son in law and daughter just went to get their free drink for Veterans Day and was told the spouse doesn’t get the free drink even though the website says it does. When they were told they had to pay for the drink my son in law explained that the website said Ashland was a participating store and they should get it free they got very rude and disrespectful with them. Seriously Starbucks?? He has served this country and is still serving. They even bought cake pops for their baby. So it’s not that they didn’t buy anything. You want to argue over one drink and being rude? How disgraceful!! Shame on you!! They frequent your business a lot but I will not!! And I will certainly tell everyone I know!! I wish I could give negative stars.
Crystal Bailey
My coffee was awesome and the lady that took my order knew what I wanted even through me mumbling
Atmosphere: 5
Food: 5
Service: 5
Renee St. Hilaire
Great location. Fast service. I had to ask for a bit more coffee in my iced coffee because it was mostly cream.
Atmosphere: 5
Food: 4
Service: 5
Katie Gibbs
My coffee order is never done right and I have to add lots of things to it to make it better every time. And even though it’s the same order every-time, it tastes different each time and not in a good way. Same order at other stores has always been perfect except at this one
The person working the Drive-Thru took it upon themselves to take a $5 tip. I posted the picture. I wonder how many other people they do this to.
Atmosphere: 1
Food: 3
Service: 1
Loved Taylor
Did go inside but latte was made to perfection
Food: 5
Service: 5
Jennifer Beaulieu
I haven't ordered food here personally. My friend says that it's good. I am lactose intolerant and have nut allergies, so them offering alternative milks are a big bonus for me. The seating is sparse and doesn't look comfortable. Very bright inside. The staff were very welcoming and pleasant to interact with.
Vegetarian options: Vegetarian NOT Vegan. Cross contamination a possibility.
Dietary restrictions: Both oat and soy milks available on the menu. Almond milk is also an option.
Parking: Drive thru is their main concern. Enough parking for the few that would like to go inside.
This was THE BEST latte experience I have ever had! I travel a lot, just in the past 2 months, I have been in 3 Countries and 4 States. I buy latte on the regular, wherever I am. Rob and his crew were the best in the world for 2025. My wife and I were visiting family for the holidays, I bought my latte there because it is closest to my son's house. Never have a seen a crew greet all of their customers by first name like they do here. They make it a point to go above and beyond for a wonderful customer experience! Thank you Rob! See you in a few months!
Atmosphere: 5
Food: 5
Service: 5
I went through the drive-through and Rob assisted me. He was so kind and helpful and especially enthusiastic. He definitely made my birthday so much better just by the way he treats customers. Just by this, I know that he is an extremely highly valued employee. I appreciate people like Rob that go above and beyond and are so kind.
Atmosphere: 5
Food: 5
Service: 5
This business absolutely SUCKS!!! 1st, you are under threat of getting a ticket from the police because the line goes out into the flow of traffic. 2nd, if you plan ahead and bring someone to drop off to pick up the order, the lobby is randomly closed. Lastly, once you are stuck with the first 2 problems, then you can’t cancel your order. This is BS. I am calling the city council to see if they will start fining Starbucks and I suggest others do the same.
Atmosphere: 1
Food: 2
Service: 1
We went inside on a very busy day and we felt very welcomed. I spilled my drink and Cody quickly rushed and got me another drink and helped me.When we left we got such a nice goodbye and over all just very sweet people.
The baristas are amazing! Always friendly and very helpful. Store is always clean and gives the relaxing coffee shop vibes with the lighting, cozy seating areas, and of course the fresh ground coffee smell. My go to drink is the venti white mocha (iced or hot either one is great) adding caramel brulee, caramel, or pecan syrup (depends on the time of year) substitute the whip cream for salted caramel cold foam and of course extra caramel drizzle around the cup and the top. If you like sweet, try it. It will not disappoint. And it's not going to break the bank.
Atmosphere: 5
Food: 4
Service: 5
I absolutely love this Starbucks. My drinks are always made perfect and they have the BEST customer service, everyone here are “Rockstars”.
Atmosphere: 5
Food: 5
Service: 5
My son in law and daughter just went to get their free drink for Veterans Day and was told the spouse doesn’t get the free drink even though the website says it does. When they were told they had to pay for the drink my son in law explained that the website said Ashland was a participating store and they should get it free they got very rude and disrespectful with them. Seriously Starbucks?? He has served this country and is still serving. They even bought cake pops for their baby. So it’s not that they didn’t buy anything. You want to argue over one drink and being rude? How disgraceful!! Shame on you!! They frequent your business a lot but I will not!! And I will certainly tell everyone I know!! I wish I could give negative stars.
My coffee was awesome and the lady that took my order knew what I wanted even through me mumbling
Atmosphere: 5
Food: 5
Service: 5
Great location. Fast service. I had to ask for a bit more coffee in my iced coffee because it was mostly cream.
Atmosphere: 5
Food: 4
Service: 5
My coffee order is never done right and I have to add lots of things to it to make it better every time. And even though it’s the same order every-time, it tastes different each time and not in a good way. Same order at other stores has always been perfect except at this one
Restaurantji Recommends
The person working the Drive-Thru took it upon themselves to take a $5 tip. I posted the picture. I wonder how many other people they do this to.
Atmosphere: 1
Food: 3
Service: 1
Did go inside but latte was made to perfection
Food: 5
Service: 5
I haven't ordered food here personally. My friend says that it's good. I am lactose intolerant and have nut allergies, so them offering alternative milks are a big bonus for me. The seating is sparse and doesn't look comfortable. Very bright inside. The staff were very welcoming and pleasant to interact with.
Vegetarian options: Vegetarian NOT Vegan. Cross contamination a possibility.
Dietary restrictions: Both oat and soy milks available on the menu. Almond milk is also an option.
Parking: Drive thru is their main concern. Enough parking for the few that would like to go inside.
Atmosphere: 3
Service: 5
It’s really good but price is stupid
Atmosphere: 5
Food: 5
Service: 4
Expresso machine down
Service: 5
Loading...